Prepare health cards transactions for our merchandisers.
Mobile No. +965-******** – E-mail Address: email@example.com Jordanian – 27th of November 1988
I am a talented, dynamic and result oriented member of a team. I enjoy challenges and work well under pressure. I am adept at working within rapidly – challenging environment and thrive on individual tasks as well as group projects. Career Objective
To obtain a challenging position in a dynamic, forward- thinking and progressive company, that will utilize my competencies and broaden my experience, offering a mutually beneficial work relationship. Experience
Armada Retail Concept – Riva Fashion – Kuwait
Total of employees is around 2000
Regional - Senior Talent Acquisition [ April 2018 – Until Present [ Talent Acquisition:
Take the lead of complete full recruitment management including Headcount planning with HRM, building sourcing strategy to identify niche talent.
Handle full recruitment life cycle local & Abroad for all vacancies in the company with a total man power of 2000 including HOs, 83 fashion Retail stores (Fast Speed & Premium Brands) in KWT and 1 Restaurant (Foreign concepts) for F&B sector.
Has the ability to headhunt high level position without the need for recruitment agency in any country of the world.
Dealing with European recruitment agencies for the niche position.
Ensuring effective implementation of the established manpower planning policies, procedures and practices with respect to country requirements.
Create the Job Descriptions for the whole company positions along with the KPIs and competencies through Job Analysis and interview one to one to get the full idea of the role required.
Create the company and departmental structure.
Create the assessment tests for some critical positions.
Create IQ test and emotional intelligence test for some positions.
Supervise the preparation process of the flow chart for onboarding procedures.
Review the company policy and the procedure with the Regional HR Manager and made the required amendment.
Assist in preparing the salary scheme and grading for Kuwait Company with the Regional HR Manager.
Conducting market research on salary trends within the same field.
Provide supervisory support and required on job training to the Recruitment Coordinator.
Work in collaboration with hiring managers/supervisors, recruit various staff level positions.
Establish an understanding of hiring managers’ replacement needs and the nature of the vacancy.
Educate and provide guidance to hiring managers on the staff recruitment and hiring process.
Source talents for hard to fill positions, including higher level positions ( Such as Operations Manager, Area Manager, Legal Consultant, Fashion Brand & Communication Manager, Digital Performance Manager, E- Commerce Manager, IT Infra structure Manager, Sr. Fashion Designer etc)
Arrange and conduct recruitment job fairs and recruitment open days to attract the desired caliber of candidates.
Responsible for administering and maintaining a recruitment tracking system to provide up-to-date information at all times.
Use the HRIS MENA Tech to complete the recruitment process through workflow cycle.
Supervise the manual preparation of MENA Tech recruitment process.
Assist in telephone pre-screening of top candidates where appropriate.
Conduct a behavioral based interview and recommend applicant based upon their skills and competencies. Scheduling technical interviews and coordinating with candidates
Evaluate the potential candidates by giving them assessment.
Negotiate salaries and packages with selected candidates.
Collect and analyze statistical information on employee turnover data (operations and head office)
Handle the on-boarding program for corporate employees in Kuwait and make sure everything is ready for the new joiner.
Meet with newly appointed hiring managers/supervisors to educate them on recruitment process for future vacancies.
Conduct training on the recruitment process when required.
Meet with all new hires during first day of employment and ensure all new hire paperwork is completed and induction completed prior to employee joining date.
Performance Management & other HR Tasks:
Assist in processing the employees’ annual appraisals include brief the managers and supervisors of the best way of conducting the annual appraisals with the employees, tracking the appraisal process and providing the recommended training for each employee when necessary.
Assist in Investigations and prepare reports when necessary. 2
Mushrif Trading & Contracting Company (KSCP) – Kuwait Total of employees is around 5000
Payroll Officer [Jan 2016 – Feb 2018 [
Prepare Process Maps, Job Descriptions & Policies related to Payroll Section.
Actively involved in processing of monthly payroll by uploading time sheets, processing additions, deductions, allowances
Ensure strict compliance with established policies and procedures as per IMS requirements in respect of preparation of payrolls, employee relations and employee benefits.
Updating and maintaining Employee Records.
Liaising with Staff and Management on Payroll/ Compensation related queries.
Maintaining Sick leave records to make sure that the Labor Law is strictly applied in sick leave payments.
Calculation and processing of End of Service Benefits
Calculation and processing of all type of Paid and Unpaid Leaves.
Preparing leave schedule for staff category.
Very good knowledge in Compensation and benefits.
Handling Project Transfer in SAP system.
Strong Knowledge of Kuwait Labour Law.
Memo to finance department for projects security payment.
Answering all employees’ enquiries related to payroll.
Handling all letters & certificates requested by employees
Maintaining proper employee files and other related records
Prepare salary Hike and promotion letters.
Meet with Time keepers on monthly basis to discuss several issues related Policy & procedures. Social Security:
Maintaining National employee quota as per Kuwait Labour Law
Handling full cycle of PIFSS procedures ( registering in PIFSS, Haykala, Termination etc)
Calculation and processing of Social security monthly subscriptions/ payments of Kuwaitis and Saudis. Insurances:
Handling Workmen Compensation and Group Life Insurance policies, claims etc.
Assisting in Private Medical Insurance.
Training & Development:
Assisting in Staff Appraisals.
Assisting in giving Training Courses.
Assist in SAP System Training when necessary.
Any other task assign by the direct manager
Register new joiners in SAP System when necessary. Al Bisher United GTC Group – Kuwait
Total of employees is around 300.
HR Generalist [13th of Sept, 2014 – 9th of Jan 2016 [
Providing HR advice and support to managers and employees, explaining procedures and policies in a timely and effective manner.
Review & implement company policy & procedure
Prepare & implement different types of employees’ forms
Prepare job offer letters and create a standard employee’s agreement in both languages Arabic & English for the organization.
Handle PIFSS related tasks ( Registration & cancelation in PIFSS, the labor support letters, registration & Cancellation in MOSAL & Salary Certificates and calculating their monthly subscriptions) Recruitment:
Organize & facilitate the recruitment and selection process within the organization such as:
Prepare job descriptions
Create & maintain candidates’ database.
Prepare recruitment ads to be posted in recruitment social media pages & newspapers.
Sources CVs – make cold calling
Deal with different recruitment agencies for recruitment & selection matters
Organize interview schedules and follow-up and ensure that the interview comments are provided timely in writing
Organize and conduct interviews for new potential employees & short list them. 3
Conduct joining formalities for new employees and ensure all the documents and information needed are collected and forwarded to payroll within the given timeframe.
Create new employee files and ensures that all filing is up to date.
Create badges numbers for the company employees. Government Relations:
Handle all employees’ residence visa transactions ( Transfer – Renewal- Cancellation)
Handle Quota Vacancies & designation modification in MOSAL
Follow up with our government relation agents for all types of transactions that related to government relation issues
Full aware of typing government relation transactions
Prepare commercial Visit visas
Prepare health cards transactions for our merchandisers.
Prepare salary sheets for MOSAL ( Quarterly)
Handle Workmen Compensation issues such as the list of our employees & update it plus to keep follow up with the insurance company.
Very good knowledge of Kuwait labor law.
Handle all letters that related to HR such as ( warning, termination, inter office memos, HR announcements, appraisal
, salary hike and other letters)
Prepare all types of salary certificate
Maintain and track staff records for holiday and/or sick leave for BUCM – sister company.
Arrange & process opening new bank accounts for our employees & labors for the whole group of Al Bisher United Company.
Prepare monthly payroll for BUCM & BUBC – Sister Companies.
Prepare employees’ salary sheet (sick leave – annual leave – indemnity & end of service) for BUCM & BUBC – Sister Companies.
Transfer employees’ monthly salaries to the banks for the whole group of Al Bisher United Company. Training & Development:
Train junior positions such as ( promoters – HR admin assistants)
Arrange and organize meeting rooms in different hotels for training & development issues.
Prepare employee’s appraisal forms
Able to do any other task from my LM
IMCO Engineering and Construction Company (Canar Holding Group) - Kuwait Total of employees is around 900.
Recruiter & Office Coordinator [July, 2012 – 11 Sept, 2014 [
Recruitment & Selection, both locally and overseas.
Contracts and Job Offers.
Implement & review Job Descriptions.
Start and operating Social Media profiles and pages to create Recruitment Channels.
Ensuring that all contracts and agreements are abiding by Kuwait Labor Law and contribute to preserving the rights of the company.
Coordinate travel arrangements.
Make cold calling
Follow up with candidates & Projects Administration to complete the candidates’ procedures.
Documents collections and create data base
Making interviews for junior positions
Assist in preparing presentations about our department.
Issuance / Prepare Commercial Visa.
Handle all my line Manager Correspondences.
Handle PIFSS related tasks (Registration, Cancellation, the Labor Support Letter & Salary Certificate)
Assist in preparing end of year report and business plan of the department for the current year.
Prepare Monthly Report for our Agencies.
Review & Clarify the individual Employees’ Time Sheet in the department.
Translate some articles, documents and correspondences.
Handle the department activities in the IFS System
Maintain the general filing system and file all correspondences.
Receive & distributes mails & pay slip of the staff in the department.
Link between our group in Kuwait & in Bahrain for medical check up to complete stamping the residence visa formality process (Work Visa) for our employees.
Able to do any other task from my Line Manager or HR Director. Achievements:
Build the talent acquisition section from scratch in Armada Retail Concept including ( Job Analysis, Job Descriptions, IQ tests, Intelligence Tests, Manpower Histogram etc)
Headhunt high level position without the need for recruitment agency in any country of the world ( Fashion Brand & Communication Manager, Digital Performance Manager,Sr. Fashion Designer, E Commerce Manager etc)
Train Recruitment Coordinator in Armada Co. and got promoted to Officer.
Within less than 6 months was able to train the new joiners in Mushrif Company of SAP System related to Payroll & Recruitment process.
Create the HR Department from scratch in Al Bisher United Company by self-efforts
Due to proof my high competencies and high potential skills got promoted in IMCO Company to be as a Recruiter. Academic Qualification
The University of Jordan [ 2006 – 2010 [
Bachelor Degree in Applied English – Jordan
AL- TAFAWOUQ high School ] Graduated in 2006 [
Certificates & Training
PHRi & SPHRi Online study - on process to be certified ] 2019 [ Mushrif Company
Advanced Excel ] 30th of March, 2017 [
IMCO COMPANY – KUWAIT
Advance Power Point ] 7th of April, 2014 – 1st of May, 2014 [ Compu Campus College
Human Resources Diploma ] January 2013 – January 2014 [ Projacs International Company – KUWAIT
Report & Business Writing Skills ] 3rd – 6th of March, 2014 [ Other General Qualifications:
Communication and Interpersonal Skills
Excellent attention to detail
Strong organization skills
Strong interpersonal skills and relationship builder with all levels of employees
Ability to prioritize workload and meet tight deadlines
Ability to handle sensitive data professionally and maintain confidentiality
Effective communication (written and verbal) skills
Ability to multi task in fast paced environment
Flexible with a ‘can do’ approach.
Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint) Internet surfing & a very good Social Media user. HRIS: IFS, SAP & MENATech software related to HR Department References: (may be directly contacted with)
Susan Reyes HR Training Team Leader +965-********
Canar Holding Company
Khaled Thabet Recruitment Team Leader +965-******** Canar Holding Company
Gavin Stone Chief Human Resources Officer +971-********* Mushrif for Trading & Contracting