Talent Acquisition Customer Service

DENEL SIMS

Columbus, OH **********@*****.*** 614-***-****

SUMMARY

Versatile and results-driven HR and Talent Acquisition Specialist with over 9 years of progressive experience in full-cycle recruitment, onboarding, and employee engagement. Known for improving organizational efficiency through innovative hiring strategies, policy implementation, and employee-focused solutions. Proficient in collaborating across departments to support HR operations, workforce planning, and customer service excellence. Open to opportunities in government (federal, state, and local), corporate, and public-sector environments.

KEY ACHIEVEMENTS:

·Successfully filled 200+ requisitions in a high-volume hiring project for Victoria’s Secret

·Improved DEI hiring by 20% through targeted inclusive recruitment strategies

·Reduced onboarding time by 15% via optimized workflows

·Streamlined ATS and recruiting systems, cutting administrative time by up to 40%

·Shortened time-to-fill by 25% for technical and leadership roles in logistics and rail industries

·Ensured 100% compliance in onboarding and labor law processes for unionized employees

CORE COMPETENCIES

Talent Acquisition Full-Cycle Recruiting Human Resources Coordination Onboarding & Orientation Programs Employee Engagement Applicant Tracking Systems (ATS) – Workday, ICIMS, Taleo Customer Service Leadership Stakeholder Relationship Management Diversity, Equity & Inclusion (DEI) Initiatives Workforce Planning Employee Relations Conflict Resolution Labor Law Compliance (EEOC, I-9, FMLA) Training & Development

HR Policy Implementation Payroll & Benefits Administration Union Relations Retention Strategy High-Volume Recruiting Candidate Experience Optimization Procurement & Purchasing Knowledge Recruitment Marketing Performance Management Support Resume Screening & Interview Scheduling HRIS Systems (ADP, Ceridian Dayforce) Records Management Microsoft Office Suite (Excel, Word, Outlook) Employment Verification & Background Checks Strategic Sourcing Government & Public Sector Recruitment Payroll Systems ADP Kronos Oracle HCM

WORK EXPERIENCE

HR Coordinator / Onboarding Specialist (Contractor)

Thayer Power & Communication, Pataskala, OH October 2024 – Present

·Administer full-cycle HR processes including benefits, compliance, and employee relations.

·Facilitate onboarding and workforce integration for unionized certified journeymen.

·Ensure compliance with collective bargaining agreements and labor regulations.

·Develop and implement inclusive HR policies and DEI initiatives.

·Oversee employee training and engagement programs to enhance workplace morale.

·Maintain accurate HR documentation and reports for audits and compliance.

·Improved HR operational efficiency by 25% through streamlined processes.

·Reduced new hire time-to-productivity by 15% with optimized onboarding workflows.

·Boosted first-year retention by 20% with targeted engagement initiatives.

·Launched DEI programs that increased diverse employee retention by 30%.

·Increased training participation rates by 40%, resulting in a 20% uptick in employee satisfaction.

Senior Recruiter (Contractor)

Victoria’s Secret, Columbus, OH July 2024 – October 2024

·Led high-volume recruitment for seasonal and permanent retail and corporate roles.

·Built strong hiring manager relationships to tailor sourcing strategies.

·Managed and optimized ATS processes for candidate tracking and job postings.

·Developed employer branding campaigns across job fairs and social platforms.

·Analyzed hiring metrics to refine sourcing channels and candidate pipelines.

·Coordinated full interview and offer lifecycle for all hires.

·Reduced time-to-fill by 25% through strategic candidate engagement.

·Improved offer acceptance rate by 50% across key positions.

·Increased pipeline engagement by 15% via branding efforts and job fairs.

·Reduced administrative overhead by 30% through ATS process improvements.

·Supported diverse and inclusive hiring strategies for better workforce representation.

Senior Recruiter (Contractor)

Air Swift (Marmon Rail/UTLX), Atlanta, GA July 2022 – July 2024

·Developed sourcing strategies for technical and leadership roles in manufacturing.

·Led inclusive hiring efforts in alignment with DEI goals.

·Conducted full-cycle recruitment and maintained compliance standards.

·Partnered with stakeholders to understand evolving workforce needs.

·Tracked and reported hiring metrics to improve pipeline and candidate quality.

·Created and promoted employer branding initiatives.

·Increased diverse hires by 20% through inclusive recruitment strategies.

·Reduced time-to-fill by 15% using data-driven sourcing and outreach.

·Built a robust talent pipeline through LinkedIn and industry networking.

·Enhanced candidate experience, resulting in stronger retention rates.

·Drove a 20% increase in applications via employer branding campaigns.

Recruiting Manager (Contractor)

JAS Forwarding, Atlanta, GA April 2021 – July 2022

·Oversaw recruitment operations for logistics and supply chain functions.

·Designed and executed strategic sourcing plans tailored to business units.

·Analyzed talent market trends to influence hiring practices and compensation.

·Collaborated with executives to align recruiting with growth strategies.

·Enhanced ATS automation for improved candidate communication and scheduling.

·Conducted competitive intelligence research on hiring trends and salary benchmarks.

·Boosted time-to-fill efficiency by 25% through recruitment process optimization.

·Improved candidate engagement by 30% with customized acquisition strategies.

·Reduced administrative load by 40% through ATS automation.

·Strengthened employer brand through improved candidate and client experience.

·Provided talent insights that supported long-term workforce planning.

Human Resources Coordinator

Sadie G. Mays Health & Rehab Center, Atlanta, GA September 2018 – August 2020

·Handled full-cycle HR administrative tasks including payroll and benefits support.

·Coordinated recruitment, interviews, and onboarding for medical staff.

·Ensured HR practices complied with EEOC guidelines and internal policies.

·Managed and updated employee records and HRIS data.

·Supported employee engagement and workplace improvement programs.

·Provided actionable HR data insights to leadership.

·Reduced onboarding time by 20% through standardization of onboarding procedures.

·Increased employee satisfaction by 15% with engagement initiatives.

·Improved operational efficiency in payroll and benefits administration.

·Enhanced candidate experience through streamlined interview coordination.

·Developed HR reporting tools that influenced key business decisions.

On-Site Manager

Employ Source Temp Solutions, Naperville, IL October 2015 – September 2018

·Managed recruitment for warehouse and light industrial roles.

·Developed relationships with client partners to deliver tailored staffing solutions.

·Coordinated pre-employment checks and new hire orientation.

·Conducted site visits and client meetings to assess staffing effectiveness.

·Tracked recruitment performance metrics and process improvements.

·Ensured legal and safety compliance in all hiring practices.

·Increased productivity by 40% through targeted hiring strategies.

·Improved time-to-hire by 15% by streamlining sourcing and onboarding.

·Boosted retention by implementing structured new hire integration programs.

·Enhanced client satisfaction through personalized workforce planning.

·Conducted audits that resulted in improved adherence to SLAs and compliance.

ADDITIONAL EXPERIENCE & VOLUNTEER WORK

Volunteer Contributions

·Dress for Success Columbus – Supported job readiness programs and coordinated donation intake and client fittings.

·Goodwill Training Program – Assisted with employment training workshops and resume development services.

EDUCATION & CERTIFICATIONS

High School Diploma – Benton High School, Benton Harbor, MI

Liberal Arts (Some College) – Lake Michigan College, Benton Harbor, MI

Certificate in Procurement – Indiana University, South Bend, IN

Continuing Education: Currently pursuing SHRM Certification (anticipated completion TBD)

CERTIFICATIONS

E-Verification & I-9 Program

Sexual Harassment Prevention

Workers' Compensation

Microsoft Excel (Seminar Training)

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