Data Governance Project Management

PAULA SPACE

Parkersburg, WV ***** 304-***-**** *.********@*****.***

Personal Summary

Dynamic Senior Technical Advisor with extensive experience at the IRS, specializing in Data Governance and Management. Proven track record in risk assessment and project management, implementing innovative solutions that enhanced operational efficiency. Skilled in data analytics and fostering stakeholder collaboration, driving strategic initiatives that improved data integrity and compliance. Also, a highly skilled SharePoint Developer and Database Administrator with comprehensive experience in designing, developing, and managing complex SharePoint sites, and automation with M365 Power Suite. Strengths lie in digital workflows, Power Apps development, Power Automate, collaborative intranet environments, DB2, SQL, Oracle, and Access Database Administration. Previous work has resulted in streamlined communication processes and improved data management across departments. Displaying reliable project management skills combined with strong problem- solving abilities to ensure project delivery on time. Skills

IBM z/OS tools: 5 or more years

Data Governance and Management for five years

Risk assessment: 10+ years

Project management: 10+ years

SharePoint, Power Apps, Power Automate, Power

BI, and Power Pages: 5 or more years

Statistical analysis: 10+ years

Mainframe programming: 10+ years

Data analytics: 10+ years

Process improvement: 10+ years

Java, Python, COBOL, C++, and Visual Software

Development: 10+ years

Agile methodologies: 10+ years

DB2, SQL, Oracle, and Access database

administration: 10+ years

Backup and recovery, and disaster management: 5+

years

Risk assessment: 10+ years

Knowledge management: 10+ years

Process improvement

Analytical and critical thinking

10/2023 to Current

Management & Program Analyst GS-15

11/2021 to 10/2023

Experience

Senior Technical Advisor/Data Governance and Mgmt

Criminal Investigations, IRS

Delivered briefings and comprehensive reports on project progress to key stakeholders. Monitored system performance metrics to ensure high operational standards. Developed a Criminal Investigation Data Architecture and Data Catalog for digital data lifecycle tracking, with a specific focus on Data Governance and Management.

Implemented support strategies across the agency, utilizing SharePoint, M365 tools, and Power BI. Established organizational structures that improved departmental efficiency. Prepared action plans with detailed statistical summaries, allowing for strategic decision-making by management.

Facilitated stakeholder communication with development teams during project design phases, which kept stakeholders informed and projects moving smoothly. Researched new technologies that could improve the organization's IT capabilities. Conducted a detailed business analysis outlining problems, opportunities, and solutions for the Criminal Investigations Unit of the IRS.

Collected, tracked, and evaluated current business and market trend data, as well as data policies and statutes. Created and maintained a knowledge management library of model documents, templates, SOPs, or other reusable knowledge assets for the Data Management and Governance Branch of the Criminal Investigations Unit.

Established and enforced data governance policies and procedures to comply with regulatory requirements and ensure data privacy.

Implemented best practices for data governance, security, and quality control measures. Assisted with the development of a division-wide data governance program. Information Technology PM & Business Analyst

IT Specialist - GS14

06/2017 to 08/2023

IT Specialist/Web Developer

10/2019 to 11/2021

IT Specialist GS-13

06/2016 to 10/2019

IT Specialist GS-12

Learning and Innovation - Internal Revenue Service Conducted software package analyses for online learning, focusing on cloud services for Internal Revenue Service.

Identified risks and benefits affecting millions of taxpayers through thorough research. Developed actionable recommendations based on comprehensive findings for policy improvement. Coordinated teams to address complex federal and state policy issues efficiently. Provided senior management with consultations on sensitive matters requiring strategic insight. Aligned cross-functional teams using agile methodologies to meet user requirements. Managed compliance oversight with Administrative Procedure Act for federal rulemakings. Presented detailed project reports to senior leadership, ensuring transparency and alignment. Managed diverse projects for data capture, storage, and forecast analysis, which allowed management to make strategic decisions for IRS training programs.

Collected business intelligence data from industry reports, public information, or purchased sources. Interpreted, evaluated, and interrelated research data, and developed integrated business analyses and projections for incorporation into strategic decision-making. Generated standard or custom reports summarizing business, financial, or economic data. Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures. Ensured compliance with established policies throughout the life cycle of all projects worked on for the Learning Innovation Branch of the IRS.

Managed data governance and compliance with relevant data protection regulations. Developed and implemented data governance policies to ensure quality of global data. Web Development and Volunteer Work

Humane Society of Parkersburg

Executed web development and design projects to enhance online presence. Conducted research to identify operational efficiencies and process improvements. Performed financial reviews to ensure accountability and transparency. Led outreach initiatives for successful fundraising campaigns. Trained volunteers on best practices for animal handling. Conducted system analysis and testing to resolve technical inefficiencies. Collaborated with team members to achieve project objectives within deadlines. Implemented front-end development using HTML, CSS, and JavaScript for visually appealing web pages. Senior Tech/Business Analyst

Human Resources, Bureau of the Fiscal Service

Identified HR processes suitable for robotic process automation, gathering requirements with cross-functional teams.

Coordinated stakeholder engagement through agile and lean methodologies, aligning teams with strategic goals. Prepared and circulated program directives and policy statements while developing procedural guidelines. Served as a liaison with agency managers and executives, advocating for HR interests in planning and execution.

Resolved conflicts that hindered program objectives, ensuring timely initiative completion. Developed process improvement projects using data analytics to enhance human resources efficiency. Managed organizational changes by applying continuous process improvement principles. Transitioned operations from HPSM to ServiceNow for improved change control and ticket management. Configured MS Office features such as SharePoint, Flow, and Teams for better collaboration between teams. Gathered and organized data to analyze current industry trends. Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures. Developed reports using SQL queries to track progress against key performance indicators. Managed and led meetings and workshops with multiple departments to solidify requirements. Created detailed user stories for each feature in the product backlog. Analyzed user stories and acceptance criteria to create comprehensive test cases. Established and enforced data governance policies and procedures to comply with regulatory requirements and ensure data privacy.

Data Storage Administrator

Bureau of the Fiscal Service

Crafted whitepapers outlining AI integration in predictive storage management systems. 05/2013 to 06/2016

Supervisory Financial Systems Analyst GS-13

12/2008 to 12/2015

Computer Science & Technology

05/2012 to 05/2013

IT Specialist GS-13

03/2005 to 12/2011

IT Specialist - GS-12

Applied AI and machine learning methodologies to address potential data access risks. Revamped backup and recovery solutions for Bureau of Fiscal Service using IBM Spectrum Protect. Ensured compliance with IT standards through solution architecture focused on system integrity. Launched IBM TS7700 Virtual Tape System in two data centers, enhancing data redundancy. Managed migration from legacy tape systems to modern virtual tape storage solutions. Developed policies for maintaining mainframe backups within Tivoli Storage Management environment. Monitored performance metrics to optimize storage operations and support customer needs. Budget Formulation and Execution Mgmt.

Bureau of the Fiscal Service

Supervised Shared-Service team to standardize budget formulation and execution services for multiple US Government agencies.

Coordinated stakeholder engagements using agile and lean methodologies to align cross-functional teams with strategic goals.

Managed approximately 20 personnel, including Customer Service Representatives and Application Developers. Utilized leadership training techniques to optimize resource allocation and fulfill program objectives effectively. Oversaw planning, directing, and execution of the Budget Formulation and Execution Program through delegated authority.

Approved multi-year work plans for contracted teams, enhancing program goal achievement via a custom ticketing system.

Led development of budgeting software for congressional budget books, ensuring continuous improvements in functionality.

Gathered requirements and analyzed performance metrics to preemptively address risks in shared services processes.

Achieved cost savings by developing functional solutions to problems, including the use of SharePoint, Teams, and JIRA custom solutions.

Created detailed user stories for each feature in the product backlog. Collaborated with development engineering and marketing to translate features into consumable user stories. Analyzed user stories and acceptance criteria to create comprehensive test cases. Documented user stories and business rules to ensure implementation accuracy. Adjunct Professor of Computer Science

West Virginia University of Parkersburg

Prepared curriculum and selected materials for diverse student needs across multiple course levels. Managed large classrooms, ensuring effective engagement and learning outcomes. Delivered lectures for courses including Systems Analysis, Database Theory, and Introduction to Computer Science.

Conducted classes in both traditional and virtual environments to accommodate different learning styles. Designed virtual environments to facilitate online instruction and enhance accessibility. Wrote policies for assignment handling to streamline processes and improve transparency. Recorded instructional materials in video and audio formats for online courses and special needs students. Researched and implemented best practices to enhance teaching methods and instructional delivery. Lead Database Management Specialist

Bureau of the Fiscal Service

Led cross-functional teams, including database administrators and financial analysts, in technical research on product usage and effectiveness.

Coordinated stakeholder engagement using agile and lean methodologies to unify team strategies around user needs.

Monitored database growth trends and market fluctuations to inform environmental analyses for US Treasury systems.

Advanced adoption of emerging technologies within government operations to enhance efficiency. Evaluated departmental needs and delegated tasks to maximize production outcomes. Resolved customer complaints promptly while ensuring professionalism and service quality. Developed comprehensive reports on operational metrics and presented findings to senior management. Guided management staff in developing and evaluating policies, procedures, and strategic initiatives. Database Management

Bureau of the Public Debt

06/2003 to 06/2009

Collateral Duty Assignment

03/2002 to 12/2005

IT Specialist COBOL And Java - GS-7 To 12

07/1990 to 07/1997

E1 To E5

Designed, tested, and monitored critical datasets for US Treasury to enhance data integrity. Served as Primary Database Administrator for TreasuryDirect, TRES, and ESTBNB systems. Achieved certification as first trained DB2 UDB Administrator for Bureau of the Public Debt. Collaborated with cross-functional teams to analyze product usage and recommend improvements impacting millions of US taxpayers.

Utilized Crystal Reports, Power BI, Tableau, Oracle, DB2, SQL for predictive analysis of taxpayer needs. Executed successful transfer of HBITS application data to new hardware format. Led training initiatives on JCL, SQL, BMC, database design, and Systems Development Lifecycle. Provided support for MySQL, DB2, Oracle, SQL, and Access database management systems and developed SQL queries for large dataset insights.

EEO Counselor

Bureau of the Public Debt

Conducted interviews with aggrieved individuals and management to facilitate informal grievance resolutions. Performed comprehensive analysis of Federal Regulations and HR processes for grievance resolution recommendations.

Authored monthly Counselor's Reports for formal and informal grievance processing. Informed management of complaints through Rights and Responsibilities Interviews, identifying opportunities for resolution.

Investigated civil and equal rights claims to identify just cases and pursue satisfactory outcomes. Maintained up-to-date knowledge of changes in legislation affecting Equal Opportunity rights. Collaborated with legal counsel to address complex issues involving Equal Opportunity law. Software Applications Developer

Bureau of the Public Debt

Designed and tested systems delivering IT products for US Treasury, including Payment Automations and TreasuryDirect.

Developed software solutions in Python, SQL, Java, JS, C, C++, JCL, JSON, HTML. Served as User Experience Designer for public and staff-facing initiatives across design areas. Incorporated Agile and Waterfall methodologies to enhance system development lifecycle and quality assurance. Authored user manuals for customer training sessions to facilitate effective roll-out. Analyzed user requirements to create tailored software solutions with high usability. Conducted system integration testing across multiple platforms to ensure performance reliability. Identified and resolved system bottlenecks through thorough debugging processes. Counter Intelligence Agent and Signals Operator

US Army

Executed counterintelligence surveys and investigations to identify national security threats. Analyzed foreign troop movements and intercepted military communications using sensitive radios. Compiled and distributed comprehensive counterintelligence reports for force protection. Led liaison operations with foreign agencies to enhance collaboration. Maintained counterintelligence databases to ensure data accuracy and availability. Served in Desert Shield and Desert Storm operations, demonstrating commitment and resilience. Functioned as Recruiter upon returning home, facilitating personnel onboarding. Received multiple commendations, including Army Commendation Medal for meritorious service. Morgantown, WV

Montgomery, WV

Education

Some College (No Degree): Masters in Software Engineering West Virginia University

Incomplete

Bachelor of Science: Management Information Systems, Statistics West Virginia University Institute of Technology

References

References available upon request.

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