Information Technology Entry Level

Jason E. Jackson

Email: *.***********@*****.***

Mobile: 614-***-****

SUMMARY:

Recruiting professional with 17+ years of recruiting experience in the following areas: Defense/Government, Information Technology, and Architecture & Engineering. Experienced in full life cycle recruiting. I have recruited individuals all over the globe in different levels of expertise (entry level to senior leadership). I am dedicated, trustworthy, attentive, hardworking, and have a willingness to help my team to do whatever is needed to complete the task. I would appreciate the opportunity to continue what I have learned to help any employer with their company growth.

CORE COMPETENCIES

• Architecture &

Engineering Recruiting

• Government Contracting

• DoD Knowledge

• Veteran Hiring

• Social Network

Recruiting

• Applicant Tracking

Systems

• Employee Relations

• International Recruiting

• Business Development

Recruiting

• Full Life-Cycle Recruiting

• Microsoft Word

• Staffing/Contract

Recruiting

• Microsoft Excel

• Microsoft Outlook

• Job Postings

• Job Boards

• Surge Support

• Resume

Review/Formatting

• Task Order Response

• Boolean Searches

• Workforce Planning

• Incumbent Capture

WORK EXPERIENCE:

WD Partners (Columbus, Ohio - Remote) September 2022 to July 2024 Recruiter, Talent Care

40hrs/week (Mon - Fri)

As a Recruiter I was responsible for assisting in the internal and external recruiting processes for staffing WD Partners’ corporate office and nationwide regional business units. In this role I sourced candidates, interviewed and presented recommendations of qualified applicants for technical, creative, administrative and managerial positions throughout the company, where needed. I was a resource for the management team and associates on recruiting and other HR issues. I reported to the Recruiting Manager and was an integral part of the Talent Care team on developing and executing tactical plans to support the company strategic goals.

● Coordinated with hiring managers and leadership to understand necessary skills for each open position; continuously reviewed search criteria during the interview process with the hiring team and made adjustments to the search as needed.

● Reviewed resumes and applications to obtain information from candidates on work history, education, training, and salary requirements and determined if the applicant meets the position qualifications.

● Corresponded with job applicants and referrals to share current and future employment opportunities.

● Built and maintained a list of future (bench) candidates generated from prior interviews and/or ongoing networking activities; communicated regularly with identified candidates to maintain ongoing relationships as a future employer.

● Consistently communicated and partnered with the Executive Leadership Team and Leadership Team regarding strategic direction for their teams, in order to forecast future needs and identify overall priorities across all hiring managers.

● Led and assisted Junior recruiters with sourcing. Offered and recommended direction on which candidates to target and skill sets/experience needed for roles. Tailored Management (Columbus, OH) May 2021 - September 2022 Sr. Recruiter

40hrs/week (Mon - Fri)

Role/Duties:

• Determined potential candidate requirements by studying assigned client, geographic territory, job descriptions, and job qualifications.

• Created and maintained excellent relationships with potential candidates and contractors by providing an extraordinary and intentional customer service experience by engaging in mandatory follow-up communications:

• Conducted interview prep and post-interview breakdown for each assigned position

• Conducted contractor on billing follow-up communications including: 1. A new start orientation call upon hire

2. A first day call on the same day or day after the contractor’s start date 3. A first week call at the end of the contractor's first week or the start of the second week

• Entered thorough documentation of all Recruiter-Candidate & Recruiter-Contractor communications, follow-ups, and activity in appropriate JobDiva profile.

• Developed passive recruiting, candidate maintenance, and activity strategies through optimization of Sense and JobDiva capabilities for mass contact, email merge, developing and maintaining a hot list, etc.

• Engaged in Tailored Management best practices for candidate screening, submitting, and follow-up:

1. Strategic summaries that include key requirements listed in job description etc. 2. Summary of experience utilizing key requirements listed in job description. 3. Explanation of any resume inconsistencies, gaps of employment, etc. 4. Any client specific strategies.

5. Provided appropriate requested client feedback and coaching conversations when requested for assigned contractors on billing.

• Worked with the Client Services Team to understand client trends, changes, or strategies to optimize their recruiting team’s success.

• Participated in recruiting team projects and team documentation as assigned including reference guides and cheat sheets, email templates, candidate profiles, etc. Recruiter.com (Columbus, OH - Remote) January 2021 – February 2021 Recruiter/Sourcer (Contract)

40hrs/week (Mon - Fri)

Recruited/Sourced a variety of different roles for multiple clients in several industries across the United States. This included the vetting of resumes, contacting candidates, setting up phone screens, and inputting candidates into the ATS systems (Right Thing Recruit and Recruiting Manager).

• Actively sourced qualified candidates using passive candidate sourcing techniques

• Conducted pre-screening interviews • Acted as the liaison between the candidate and the client

• Conducted interview debriefs with our team and the client’s team, providing feedback around roadblocks and market trends

• Provided a great candidate experience

Mission Essential, LLC (New Albany, OH) October 2007 – May 2020 Recruiting Specialist II

40+hrs/week (Mon - Fri and some weekends as needed) Performed full cycle recruiting for defense contractor, Mission Essential, in support of Language

& Cultural Services, Intelligence Services, Training & Technical Support, Business Development, and Information Technology. This included sourcing, vetting, contacting, collecting docs, inputting into system (SCOPE), initiating security & BG checks, New Hire Packets, INDOC/reporting instructions, most importantly remaining in contact to assist with issues (HR, benefits, etc.) after employed. This also included identifying, interviewing, evaluating, and processing government cleared professionals (ranging from Interim Secret to TS/SCI full scope poly) to effectively meet multiple requirements of the customer. I was the only recruiter to have worked in all 3 pillars of the business. Notable achievements include:

• Recruited and processed 2,236 Training and Technical Services professionals for projects at Ft Irwin, Ft Dix, Ft. Lewis and MUTC.

• Hired and recruited 21 CAST (Combat Airmen Skills Training) Instructors for US Air Force pre-deployment training.

• Recruited and placed 16 specialists for Intelligence Services on multiple contracts to include locations in the US, the UK, and in combat zones.

• Recruited for Business Development proposals to capture new business for the enterprise, assisted with proposal key hires and pricing for submission of government bids.

• Used multiple job boards (LinkedIn Recruiter, Indeed, Career Builder, Clearance Jobs, Cleared Jobs, Monster, Intelligence Careers, Glassdoor, Dice, Job Diva) as tools to source qualified candidates.

• Experience working on multiple job requisitions at one time, sometimes requiring short turnaround times to fill contract needs.

Language Services (2007 – 2009 and 2019 - 2020)

• Performed full life-cycle recruiting to include souring candidates, cold calling, resume screening, job postings, and email blast to identify language-enabled personnel.

• Required tools such as LinkedIn, social networks, niche job boards, Boolean searches, attending job fairs, and searching multiple different platforms to identify qualified candidates. • Processed and identified candidates to include language testing, medical testing for combat zone deployments, background screening, and security screening.

• Recruited/processed candidates who are fluent in different languages (Arabic, Pashto, Dari, Polish, Russian, Bulgarian, Romanian, Chinese Mandarin, Somali, French, and Ukrainian). • Supported multiple DoD customers on various contracts both in the United States and multiple OCONUS locations including Europe and Afghanistan. This included processing US citizens, Green Card holders, and Local nationals to work on behalf of our defense contracts both stateside and abroad to include war zones.

• Continued relationships after hire to provide top level service, which has yielded a higher return on referral sources and other potential opportunities within the company. Intelligence Services (2016 to 2019)

• Performed full cycle recruiting to include sourcing candidates, cold calling, resume screening, job postings, and email blast to identify multiple candidates for intelligence customers with the Department of Defense.

• This requires cold calling, prospecting, networking, negotiating salaries, and processing candidates.

• Supported multiple DoD customers on various contracts both in the United States and multiple OCONUS locations including Europe and Afghanistan.

• Recruited for several different types of professionals including but not limited to: Intelligence/All Source Analysts, CI/HUMINT Specialists, HUMINT Analysts and Collectors, SIGINT Specialists, Targeting Specialists, Knowledge Management Advisors, SIGINT/Geolocation Operators, Linguists/Interpreters, Systems Engineers, etc.

• Processed/recruited candidates who are fluent in different languages (Chinese Mandarin, Somali, and French).

• Responsible for providing key personnel for all business development proposals to bring in new work for the company. Review Statement of Work (SOW) for each contract and define requirements for personnel on each contract.

• Have supported several multiple million-dollar IDIQ and contract awards, to include, VALDOSTA (NSA), DIA SIA II, DIA SIA III, ONI and contracts such as Ft Gordon Contract -

$750 million intelligence prime contract, JAC Molesworth Task Order - $80 million intelligence prime contract; Habeas Corpus Task Order - $51.4 million prime contract.

• Continued relationships after hire to provide top level service, which has yielded a higher return on referral sources and other potential opportunities within the company. Training and Technical Services (TTS) (2010 to 2020)

• Recruited and processed military instructors and role players to assist with military training efforts with the Department of Defense.

• Built rapport with candidates to ensure referral sources and relationships for future rotations.

• Entered candidates into ATS, track candidate information, and manage a pipeline of candidates against program requirements. This includes collecting required paperwork, security screening, and travel.

• Sourced, screened, and recruited for both full time and rotational basis per contract needs.

• Processed/recruited candidates who are fluent in different languages (Pashto, Dari, and Arabic).

• Point of contact for TTS recruiting in the company and did all the recruiting needs for this department.

• Able to perform under short fuses, tight deadlines, and quit turnarounds to complete contract requirements during working and non-working hours.

• Extensive TRADOC (NTC, FDNJ, MUTC, etc.) experience recruiting and training soldiers to support unit pre-deployment training.

• Continued relationships after hire to provide top level service, which has yielded a higher return on referral sources and other potential opportunities within the company. Key Accomplishments:

• Recruiter of the Quarter (Department wide): 3rd Quarter 2011

• Recruiter of the Month (Department wide): August 2011, October 2012, October 2013, June 2014

Stanley Steemer (Dublin, OH) February 2007 – June 2007 Manager in Development

40+hrs/week (Mon - Fri)

Provided and performed industry services, including acquiring specialized industry certifications. Supported operations logistically and developing employees. Assisted in leading a branch staff of 20- 30 employees. Provided exceptional customer service on how to create commercial proposals. Other duties included the following:

• Provided quality cleaning and related services to customers.

• Made inbound and outbound calls to potential clients requiring about services and scheduled carpet cleaning and other related services.

• Recognize customers' needs and propose beneficial packages.

• Responsible for cleanliness and care of company vehicles.

• Uphold all company policies and procedures.

Walgreens Pharmacy (Dublin, OH) September 2005 – February 2007 Assistant Store Manager

40+hrs/week

Under the direction of the store manager, oversaw the operation of a Walgreen store. Assumed full management responsibility in the absence of the store manager as assistant store manager. Improved store sales, profitability and image through proper merchandising, protection of store assets, supervising team members in the absence of the store manager, and modeling and delivering a distinctive and delightful customer experience. Completed Drug Store Management training program during specified timeframe.

• Monitored and analyzed customer service provided by team members. Offered feedback and coaching. Ensured training of team members; provides coaching and mentoring.

• Greeted customers and clinic patients and helped with products and services.

• Modeled and shared customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreen’s service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Supervised operations of the store and team members, opening/closing/changing shifts, and task delegation to team members.

• Supervised the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

• Performed and supervised merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

• Ensured that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

• Maintained knowledge of all computer and technology systems and software (e.g., registers, StoreNet, etc. Ensured responses to all systems problems by contacting information technology support and seeking solutions.

• Supervised team members by assigning tasks, setting expectations, and providing feedback.

• Issued constructive discipline and makes discipline recommendations.

• Promoted teamwork and motivated team members by establishing expectations, tracking results, showing enthusiasm, and sharing vision.

• Ensured compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members. EDUCATION: Wittenberg University Springfield, Ohio (Not complete) EXTRA CURRICULAR ACTIVITIES: Wittenberg University Varsity Football Team

• 4 Year Letterman (1998-2001)

• 1st Team All-Conference Selection (2000, 2001)

• USAFB All-American Honorable Mention (2000)

• Selected to the D-III All-Star Team (Aztec Bowl) in Saltillo, Mexico (2001) REFERENCES: Available upon request.

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