Business Intelligence Project Management

Jeff Lowman

*************@*****.*** • 757-***-****

LinkedIn • Columbus, OH

Business Intelligence Leader

Tableau Viz Profile

Strategic business intelligence leader with 15+ years of management consulting, delivering innovative solutions for Fortune 100 organizations. 10+ years of strategic leadership across all levels of professionals and 10+ years of management experience in technology/consulting roles.

Proven experience uniting information technology with business unit operations with business intelligence, project management, application administration, and communication skills. Demonstrable ability to devise and implement marketing plans, program strategies, and roadmaps to transform technological infrastructure and data framework compliant with business requirements and goals. Articulate people developer, proficient in mobilizing human capital, upskilling new and existing talent, and tackling contractor and staff relations to boost operational efficiency and drive commercial success.

Areas of Expertise

Proven people leader

IT Application Administration

Strategy Planning & Execution

Business Project Management

Data Democratization

Data Best Practices & Literacy

Data Compliance & Governance

System/Process Optimization

Business Data Enablement

Fraud & Risk Mitigation

Team Leadership & Management

Database Management & Analysis

Contractor/Vendor Negotiations

Accomplishments

Created a data quality strategy that focuses on specific net new initiatives, adding the amount of rigor, metrics, quality and self-service data enabled capabilities to thrive in a world of advanced analytic capabilities.

Formulated world class enterprise data strategy and roadmap to revamp organization to level of ‘Analytical Company’ by 2025.

Expanded self-service reporting usership from 30 associates in two states to 800 in nine states within one year by initiating marketing plan and effective training program.

Minimized company cost by $1.5M, saved 8K+ consumption hours, and boosted efficiency by average 91% in every low-performing business site through effective implementation of Tableau environment strategy and BI tools best practices across organization.

Lead initiative to move 65 Data Development lines from Waterfall to Scaled Agile methodology

Career Experience

Bath & Body Works, Columbus Ohio/Hybrid 2023 – Present

Manager of Data Automation

Created and implemented an overall data democratization/data enablement plan by establishing high quality data, advancing automation capabilities, creating self-service end user capabilities for consumption/understanding. Expanded upon the concept of Data as a product to rapidly transform the organizations data quality, creating the highest quality net new products while organically fixing old data issues.

Leader of the automation team that created dozens of automated detective quality rules, created self-service capabilities for the entire organization to use in the form of a marketplace.

Leader of the Governance team that worked across all vital areas of the organization to align on governance principles for generative ai amongst other advanced analytics (AI/ML).

Designed several in-house applications that assist associates who do not code or no sql to have the ability to find, consume and understand the high quality data in the ecosystem.

Farmers Insurance, Remote 2021 – Present

Engagement and Adoption Program Manager

Spearhead data quality, efficiency, agile methodologies, and data regulatory compliance efforts across seven business units. Steer claims business partnerships to build enterprise data strategy, including outlining existing data landscape and determining future objectives. Perform vital tasks as Data Governance Advisor, Data Product Owner, Business Data Engineer, and Data Leader. Collaborate with D&A leaders to develop comprehensive data career framework while leading team of seven associates. Advocate for EDO strategy and propose actionable solutions for meeting business needs while liaising with and representing EDO during internal road-mapping and IT planning sessions.

Defined and drafted all new data roles, hired four new associates, and directed company-wide program implementation as Data Solution Advisor.

Ensured recruitment and retention of appropriate mix of competent data professionals through strategic creation and implementation of data career framework.

Created and produced internal data innovation podcast to promote innovative thinking within organization.

Provided expertise and participated in multiple initiatives to integrate data governance framework, iterative planning groups, and data innovation execution sessions.

Additional experience at Wayne State University: Aided execution of Cyber Security Program to achieve 86% CISSO certification passing rate and taught 200 students every year as the first Cyber Security Instructor.

Nationwide Insurance, Columbus Oho 2017 – 2021

Data Strategy Advisor

Governed all operations of Data Visualization Center of Excellence (COE), including planning marketing strategies and optimizing operational efficiency across enterprise data and analytic teams through specialized training. Migrated existing BI tools (Power BI, SPSS, Tableau, and Paxata) to Redshift, S3, and Athena in collaboration with AWS Data & Analytic migration team. Identified and mitigated cloud-based migration challenges within architecture, enterprise data office, cloud solutions, and risk management departments. Introduced staff training programs and negotiated with key contractors to improve data accessibility and usage. Accomplished multiple projects through cross-functional collaborations. Prioritized talent development and retention as elected member of Diversity, Equity, and Inclusion Committee. Represented company in various forums and events.

Successfully implemented license management strategy and server cleanup processes, thereby saving multimillion-dollars in company expenditure.

Attained and exceeded stipulated program goals for 26 high-value projects between 2018 and 2020.

Earned appointment as Enterprise Data Office Safety Officer, accounting for safety of ~90 employees.

Navigated business relations with nine contractors from COVAIL (formerly The Columbus Collaboratory) and forged productive liaisons to complete 27 projects across nine business units: Internal Fraud Detection and Analysis, NetFlow and Password Spray Anomaly Detection, Commission Anomaly Detection, Nationwide Financial Call Center Data Analytic Uplift.

Trained and mentored 1.8K+ employees, including Tableau and Paxata users, data line teams, and data and analytics professionals.

Piloted data management consultants’ team to upskill 355 associates across 54 data development teams/lines on mapping, standard tooling, production process mapping, and agile methodology in compliance with organizational best practices and quality standards.

Presented enterprise data office vision at National Forrester Data and Analytic Conference as representative of company and Paxata partners.

BMK Technology Solutions, Detroit Michigan 2015 – 2017

Senior Business Manager - General Motors Marketing Department

Led, supervised, and evaluated all of company’s information technology databases concerning supply chain management and accessories marketing. Automated marketing operations and reporting process using Tableau and PDF, catalogs, and web materials. Reviewed business operations and objectives, analyzed FTP, gathered relevant IT data while performing full cycle of application administration. Facilitated employee’s access to MS Access, R, Python, Tableau, i-reports, Postgres, and Oracle.

Designed and built seven applications used by 10K+ employees and vendors across the world, resulting in seamless procurement of product parts.

Makino Machine Tool and Die, Auburn Hills MIchigan 2013 – 2015

Field Service Engineer

Introduced and coordinated execution of 100+ EDM training programs for NASA, Johnson Controls, and GE Aerospace. Researched on latest software designs to create, implement, and troubleshoot improvement measures, aimed at improving software and manufacturing processes.

Additional Experience

Interior Communications Specialist/Non-Commissioned Naval Officer, United States Navy, Various Locations

Steered 28 maritime Piracy missions in alliance with CIA, FBI, and British Special Forces; rescued 76 Nigerian slaves from Somalian Human Traffickers from capsized vessel; won Naval-Marine Core Achievement Medal two times.

Education

Master of Business Administration

University of Michigan. New York

Master of Science in Cyber Security

Excelsior College, New York

Bachelor of Technology Management

Excelsior College, New York

Associates Degree of Applied Science in Electronics and Instrumentation

Excelsior College, New York

Certifications

AWS Certificate Cloud Practitioner - Amazon

Six Sigma Lean Black Belt – Management and Strategy Institute

Certified Information Security Systems Officer (CISSO) – Mile 2

Scaled Agile – Safe Community

Technical Proficiencies – Proficient manager in many Data Science, Data management, Cyber security and Cloud/On-Premises tooling alike

Redshift S3 Athena MS Access R Python Tableau i-reports Postgres Oracle Microsoft Office Clarity Workday Concur HRIS Canvas Blackboard Jira Power Bi Power Automate

Affiliations

American Legion Member and Volunteer, 2013 – Present

Veteran Suicide Prevention Volunteer, 2013 – Present

National Part Time Education Faculty Union Member, 2014 – Present

Youth Athletics Coach, 2015 – Present

Toastmasters Member, 2018 – 2021

Warrior Water Sports Inc. President 2022-2024

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