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Ocala, FL
PATRICK E KETCHUM **** ** **** ****** ** Apt ****, Ocala, FL 34474 352-***-**** *******@*****.*** WORK EXPERIENCE Sr. Business Intelligence Software Engineer **/**** ** **/**** Sentara HealthCare Virginia Beach, Virginia Responsible for Monitoring...
- 2025 Dec 18
Seattle, WA
... *** LinkedIn: linkedin.com/in/vandhana-kunchapu-bb3b39170/ PROFESSIONAL SUMMARY IT and AV systems engineer with 3+ years of experience supporting enterprise AV deployments and IT infrastructure, including collaboration tools and helpdesk operations. ...
- 2025 Dec 18
Waukegan, IL
... ***** Park, IL 60083 847-***-**** Summary Over 15+ years of Helpdesk/Desktop Support and Systems Admin - experience involving operating systems installation & Upgrades Microsoft Networking Essentials, network operations, configuration, diagnostics, ...
- 2025 Dec 17
San Ramon, CA
... & Resilience, ITIL / ITSM, ServiceNow & AIOps, DevOps & CI/CD, Infrastructure as Code (Terraform), End-User Computing (EUC), Helpdesk & Service Desk Operations, Capacity & Performance Engineering, Disaster Recovery & Business Continuity, Network ...
- 2025 Dec 16
Austin, TX
... Resolved 1000+ Escalation and HelpDesk support tickets through the use of Connectwise Ticketing System Migrate clients from local Active Directory and VM hosts into Azure Active Directory and Azure VMs. Manage full Microsoft 365 partner portal for ...
- 2025 Dec 16
Lagos, Nigeria
... Helpdesk Ticketing System (08/2023 - 11/2023) Worked with a team to create and deploy an Odoo-based helpdesk ticketing system, which improved customer support operations and organizational efficiency. Played an important part in developing a system ...
- 2025 Dec 16
Queens, NY
... SIRIUSPOINT LTD – New York, NY Director Global Helpdesk, 10/2021 to 05/2023 Hired following the merger of reinsurance and MGA organizations to streamline operations and set up a unified service approach for a $3B conglomerate. Developed a cost ...
- 2025 Dec 15
Overland Park, KS
... Client: Deloitte May 2021-Jun 2023 Role: Cloud Contact Center Engineer • Oversaw the rollout of Amazon Connect for an internal helpdesk serving 15,000+ users, including callback options, multi-tier routing, and language support. • Intelligent IVR ...
- 2025 Dec 15
Lorton, VA
... Directed Active Directory policy enforcement, system configurations, and helpdesk operations across enterprise environments. Trained and mentored junior technicians in Windows administration, hardware/software lifecycle management, and secure system ...
- 2025 Dec 13
Quezon City, Philippines
JERSON A. SURBANO Purok *, Barangay Sabang, Morong, Bataan, 2108 Mobile Number: 099*-***-**** Email: **********@*****.*** OBJECTIVE: Highly motivated and adaptable individual seeking to leverage strong communication, problem-solving, and...
- 2025 Dec 13