Duisburg, North Rhine-Westphalia, Germany
... Responsive charity dashboard for campaign management and real-time donation tracking AVA I L A B L E F O R R E M OT E R O L E S Freelance Web Development Remote IT Helpdesk / Support Back-End / Front-End (Contract) Online IT Tutoring / Instruction ...
- May 05
Springfield, MA
... Helpdesk: answering incoming calls, documenting user issues, addressing software issues including Office365 (multi-factor authentication) MFA, Windows 10 login password issues, Office 365 installation, and admin support. For remote support utilized ...
- May 04
Queens, NY
... HappyFox (helpdesk/CRM), Google Workspace, Excel, Microsoft Office, data audits, POS Systems. Public-Facing & Communication: High-volume case management, cross-functional coordination, data accuracy Languages: English (native), Spanish (proficient)
- May 04
Aydin, Turkey
... Technical Equipments Smartphone and Tablets Helpdesk MICROSOFT CERTIFIED SOLUTIONS EXPERT (MCSE) Bilge Adam Bilgi Teknolojileri Akademisi Feb 2013 - Oct 2013 Work experience Education and Qualifications References Skills Courses Haus Makina San. ...
- May 04
Middle Island, NY
... Skilled in desktop setup, network diagnostics, and customer-focused helpdesk support to maintain smooth business operations and minimize downtime. Skills Experience Helpdesk Analyst II 7/2017 – 5/31/2025 New York Community Bank /Commack, New York ...
- May 04
Chennai, Tamil Nadu, India
... Naethra Technologies – Chennai (IT Service Management Domain) Software Programmer Feb 2018 – Aug 2019 Developed helpdesk ticketing module using Java, JSP, and PostgreSQL within the IT Service Management domain. Implemented automated ticket ...
- May 04
Katy, TX
... TX (In-Office) May 2005 – Dec 2009 • Deployed systems via SCCM • Performed maintenance and malware removal • Delivered helpdesk/on-site support Technical Skills Endpoint: Intune, Jamf, ABM Systems: Windows, AD, SCCM Cloud: M365, Azure, AWS Tools: ...
- May 01
Houston, TX
... Performed helpdesk related duties and provide on-call support. Troubleshoot systems/network issues, identify/analyze root causes, and implement corrective actions. Troubleshoot end-user technical problems using RDP. Assisted with mapping network ...
- Apr 30
Norwood, MA
... device management (MDM) and identity systems including Okta Wellesley College, Wellesley, MA January 2023 - May 2023 IT Helpdesk Support(Contract) ● Managed ticket queues and resolved technical issues across enterprise environments ● Supported ...
- Apr 28
Beltsville, MD
... April 2010 - September 2012 Technical Systems Analyst Washington, DC Provided comprehensive technical support via helpdesk, remote assistance, and on-site visits, swiftly resolving software and hardware issues for high-profile USAF clients at the ...
- Apr 28