Anaheim, CA
... Department June 2023 to May 2024 Helpdesk & Desk-Side Support II Technician (Think Together Interviewed, then hired me on as a Contractor) Win 10 & 11 Refresh & Post Support Tech I.T. Desk-Side Level-I & II Support Tech Desktop, Laptop Hardware & ...
- Sep 24
New York City, NY
... of client Assist with measuring and reporting key performance indicators against service level agreements Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure ...
- Sep 24
Atlanta, GA
... Walgreens AllianceRx,Walgreens.com & GSK Mail Order Service, Clinical Escalation/Helpdesk/ Registered Pharmacy Technician III / Orlando FL-Promoted November2019 - April 2023 ● Using Walgreens prescriptions data entry procedures and guidelines ...
- Sep 24
Pezuela de las Torres, Madrid, 28812, Spain
... • Managed data center, servers, storage, backup, Cisco network, Oracle ERP, VDI, VoIP, call-center systems and Jira Helpdesk across the enterprise environment. • Coordinated Incident, Problem and Change Management with internal teams and external ...
- Sep 24
Washington, DC
... • Coordinate with IT Helpdesk to escalate equipment or network issues. • Install software as needed. • Install and/or reconfigure equipment for new or relocating staff or existing equipment upgrades. Interact with core applications that involve ...
- Sep 23
Macomb, MI
... Helpdesk Ticketing systems ServiceDesk Plus, Remedy, ServiceNow and ConnectWise. Cisco switches and Firewalls troubleshooting. Technical support, asset management, and customer service. Hewlett Packard Multifunction printer support and Zebra label ...
- Sep 23
Johannesburg, Gauteng, South Africa
... EXPERIENCE CLIENT INFORMATION CLERK & IT HELPDESK TECHNICIAN Weskoppies Psychiatric Hospital 2019 MARCH - PRESENT 1st and 2nd line technical support. Configuration and Installation of both hardware and software. Safe keeping of all ICT equipment. ...
- Sep 23
Greenville, NC
... EHR Helpdesk Specialist / Tier 2 Technical Support MAXIMUS Federal Services July 2021 – May 2025 ●Delivered daily technical issue support for system users and third-party partners, resolving complex application concerns in strict alignment with SLA ...
- Sep 22
Upper Marlboro, MD
... Panels • Customer Relationships • Contract Management • Database software • Electronic Discovery • End-user Support • Helpdesk Support • Instructor-led training • Polycom • Projection Units • Project Manager • Sales Navigator • Salesforce CRM • ...
- Sep 21
Red Bluff, CA
... Recorded inventory logistics, labor costs, and vendor communications using digital management platforms and helpdesk-style workflows. Recruited, trained, and coached employees on professionalism, communication, customer service, and service quality ...
- Sep 21