Milwaukee, WI
... to inform service improvements IT Technician II Milwaukee Public Schools Milwaukee, WI October 2014 to May 2023 • Provided helpdesk support and troubleshooting for hardware and software issues, ensuring timely resolution • Delivered training and ...
- Sep 21
New York City, NY
... ● Led, instructed and set daily work priorities for a small team of Marines executing helpdesk operations, ensuring tickets are resolved within standard timelines and escalated appropriately. ● Was responsible for the handling, accountability and ...
- Sep 20
North Richland Hills, TX
... • Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Repairing and replacing equipment as necessary Analyst I Black Box Technologies - Irving, TX February 2020 to October 2021 • Provide Helpdesk ...
- Sep 20
London, ON, Canada
... device setup time • Coordinated with HR and IT teams to ensure devices were ready ahead of employee start dates Remote Helpdesk Support Rollout • Assisted in establishing a ticketing workflow for remote helpdesk support, including intake, triage, ...
- Sep 19
Stockton, CA
... Geographical Information System Window Operating System on desktops Entry Level IT in Network Administration Integrated Customer Management System Deskktop helpdesk PC repair Install and maintain internal residential/business wiring and broadband ...
- Sep 18
Crestview, FL
... Tom Thumb Crestview, Florida Helpdesk Jun 2006 - Oct 2016 ●In this capacity, I assisted store personnel with computer related issues via phone. ●Troubleshoot various computer hardware and software issues to include but not limited to POS systems, ...
- Sep 18
Midwest City, OK
... Maintained helpdesk and maintenance activities between customer calls and vendor interactions. Mentored other technologists and support professionals to provide professional development and skill enhancement. RED RIVER COMMUNITY CORPS-COWIB Oklahoma ...
- Sep 17
North Hollywood, CA
... and Canva • Data Entry and Processing WORK HISTORY IT/ HELPDESK TECHNICIAN 01/2021 to 10/2024 Anchor Loans - Thousand Oaks, CA • Providing technical support: Respond to customer inquiries about technical issues via phone, email, chat, or in person. ...
- Sep 16
Gurugram, Haryana, India
... • Built REST API integration pipelines synchronizing ServiceNow incident records with the campus ERP system, keeping helpdesk and operations data consistent and eliminating duplicate ticket entries across 3 integrated platforms. • Configured ...
- Sep 16
Gurugram, Haryana, India
... Leading and mentoring an 11-member IT Helpdesk team, ensuring efficient service delivery, SLA adherence, and user satisfaction. Supporting user onboarding and offboarding processes, including account provisioning, access management, and security ...
- Sep 16