Petaluma, CA
... Skilled in helpdesk support, ticketing systems, account management, data analysis, and documentation. Experienced with Microsoft Office, Google Workspace, CRM/ticketing systems, and SQL/Python for data-driven problem solving. Known for fast issue ...
- Mar 27
San Antonio, TX
... Network Systems Analyst Knight Office Solutions Feb 2012 – Feb 2015 •Support Knight Office Solutions Helpdesk and Manage Services customer’s equipment issues. •Manages the Pre-Install process to expedite equipment delivery and proper network ...
- Mar 27
Kampala, Uganda
... Managed Supported Maintained user staff ICT system accounts, infrastructure, with backups technical system and troubleshooting including permissions, implemented computers, and cybersecurity and secure ICT printers, helpdesk access measures. ...
- Mar 27
Philadelphia, PA
... Monitored and responded promptly to helpdesk tickets in ServiceNow. Efficiently escalated issues to the appropriate resources when necessary. Thoroughly documented requests for assistance in ServiceNow, tracking incidents from reporting through to ...
- Mar 26
Jacksonville, FL
... —IT Support Specialist June, 2014 – April, 2015 ● Provides hands on technical support break / fix for 100 + local users ● Helpdesk support for multiple users across the United States ● Provide support for multiple Microsoft products throughout the ...
- Mar 26
Virginia Beach, VA, 23456
... CORE COMPETENCIES Records Management Systems Troubleshooting Database Management IT/Helpdesk Processes Clinical Environments Medical Terminology Continuous Improvement Customer Service Focused Quality Assurance Training & Development HIPAA ...
- Mar 26
Lagos, Nigeria
... Bachelor’s Degree in Communication Arts University of Uyo Customer Support Chat Support Email Communication Google Sheets Zendesk Helpdesk Tools Slack CRM Tools Problem Solving Time Management Customer Support Training - Udemy Digital Skills ...
- Mar 26
Arlington, VA
... Helpdesk Technician, Ntiva, LLC, December 2017-November 2018 McLean, VA Accept incoming client calls Provide service or route as needed Triage existing service requests using established guidelines Follow processes and procedures for movement of ...
- Mar 25
Orlando, FL
... Helpdesk Support Analyst, Lockheed Martin, Orlando FL – 2013 – 2015 Provide support to clients by resolving complex technical application problems. Supports hardware, software and network connectivity issues, Maintain log of incidents so that ...
- Mar 25
Delaware
... service metrics Earlier Experience (Condensed for Seniority & Space) IT Support Specialist / Systems Administrator / Helpdesk Technician Veredus Express Employment Professionals NVT Staffing QinetiQ NA Access Systems Professional Solutions • ...
- Mar 25