Helpdesk Resumes

Olathe, KS
... team efficiency and foster high-performance teams Acted as primary support contact for EDI system issues and managed helpdesk team and calls as needed EMPLOYMENT HISTORY DXC Technology, Overland Park, KS (Corporate Virginia) Account Manager, ... - Dec 30

Phenix City, AL
... Christina Young Customer Service Representative Phenix city, 36869 / 559-***-**** / ********@*****.*** Employment history OCT 2022 - PRESENT IT Helpdesk Technician, NTT DATA FEB 2023 - SEP 2023 Remote Data Entry Specialist, A1fed – Federal Emergency ... - Dec 29

Cranberry, PA
... • Provide helpdesk support for end users issues consistently hitting 75% SLA completion of technical issues within 24 hours. • Assisted with mobile phone program to consolidate to one vendor, pool minutes and administer through web interface. ... - Dec 28

Canfield, OH, 44406
... Designed targeted learning strategies to close product adoption gaps, reducing Helpdesk support tickets and further strengthening user confidence. Created an Online Help platform, quick-reference guides, Pendo tutorials, and scenario-based vignettes ... - Dec 28

Hyderabad, Telangana, India
... FUJITSU CONSULTING INDIA LTD — Pune, India Assistant Manager Apr 2007 – Mar 2010 • Managed 25-member internal helpdesk team for SAP AG and Fujitsu. • Conducted performance reviews and maintained SLA adherence. EARLY CAREER (1996–2007) • Nipuna ... - Dec 27

United States
... Applications: Embedded systems, Web-Broadcast/Online Presentation (Whiteboard, Video Conferencing, Audio dialog, etc.), Purchase/Order/Fulfillment, Model Configuration, Supply Chain Management, Buying Chain, System Management (Helpdesk, Asset, ... - Dec 26

Toronto, ON, Canada
Eric Robinson IT Support & Cybersecurity Specialist ** ******** ******, *******, **, M4P 1Z8 P: 437-***-**** ****.*.********@*****.*** SUMMARY Security+ certified IT Support Specialist with training in helpdesk operations and multi-OS ... - Dec 26

Beltsville, MD
... IT Project Analyst, LAYC Career Academy Sept 2022 - November 2023 ● Responded to Tier I helpdesk requests, resolving user login, application, and connectivity issues while escalating complex cases. ● Maintained and tracked IT asset inventory, ... - Dec 25

Durban, KwaZulu-Natal, South Africa
... • Making sure that all upgrades to any part of the building is also updated on the existing plan • Supervise a 24-hour on-site helpdesk - (Penalty Imposed Calls/reactive maintenances calls) • Final sign off after every aspect of the job is checked. ... - Dec 25

Raleigh, NC
... Supported Helpdesk ticketing systems and VPN infrastructure, ensuring secure access. System Specialist / Information Systems Consultant Windows Engineer At Horry-Georgetown Technical College, a technical education provider, I managed IT ... - Dec 24