Dallas, TX
... Proficient in using CRM systems, helpdesk platforms, and medical software to manage and resolve support tickets. Known for staying calm under pressure, exceeding customer satisfaction goals, and maintaining compliance with HIPAA and corporate ...
- Jun 25
Sparks Glencoe, MD
... Duties and Responsibilities ●Monitor and respond quickly and effectively to requests received through the IT helpdesk. ●Respond to customer queries by phone and email Create step-by-step training material with screenshots for clients. ●Provide ...
- Jun 24
Uniontown, PA
... analytics ● Liaison between Users and Engineers to collaborate for resolutions New Jersey Superior Court Clerk’s Office Helpdesk Manager, February 2025 – June 2025 ● Provided User Access to applications utilizing proprietary Mainframe applications ...
- Jun 23
Osawatomie, KS
... Troubleshooting hardware, OS, and standard application issues providing L1 and L2 support through the Helpdesk ticketing system Technology Support Consultant II, Osawatomie State Hospital Osawatomie, KS October 2019 - October 2024 I managed all ...
- Jun 23
Bluffton, SC
... • • Managed backup, user account and helpdesk systems. Communicated organizational goals, policies and procedures to IT department staff, ensuring alignment with departmental objectives. • REVENUE SERVICES MANAGER 08/2024 to 08/2025 Town of Hilton ...
- Jun 23
Murfreesboro, TN
... Helpdesk Support Engineer - Christian Brothers University 08/2004 - 11/2006 Provided Level 1/2 support for desktop, network, and classroom technology systems. Identified security vulnerabilities and applied critical system patches. Installed, ...
- Jun 21
Washington, DC
... per Technical Writers direction · Any other activities as directed by Client Helpdesk Consultant RMW Associates, LLC June 2012 to November 2016 • Provide technical support for 100+ users and ensure proper maintenance of workstations, printers, and ...
- Jun 20
Centurion, Gauteng, South Africa
... Coordinated IT Helpdesk activities to support efficient task allocation and service delivery. Fadzayi Chambati Centurion, 0149, South Africa, 063*******, *******.********@*****.*** Personal Assistant and Project Administrator Risk Insights (Pty) Ltd ...
- Jun 20
Houston, TX
... • Provided online helpdesk support and resolved technical issues. • Managed escalated cases and delivered customized solutions. • Performed debit/credit card maintenance and ensured compliance with banking procedures. GED, 2011 College of Healthcare ...
- Jun 19
Columbia, SC
... proficient in CRM and helpdesk platforms (Zendesk, Salesforce, etc.) - Time management and self-motivation in remote environments - Conflict resolution and de-escalation - Active listening and empathy Education high school diplomaa Bamberg job corps ...
- Jun 18