Philadelphia, PA
... DELAWARE HEALTH & SOCIAL SERVICES, New Castle, DE April 2019 – November 2019 Health and social services organization Helpdesk Analyst Assist and AWW Software Support. Accomplishment (Action/Result) Accomplishment (Action/Result) THE JUDGE GROUP, ...
- May 21
Dallas, TX
... •Assisted callers with POS via Helpdesk for Kiehl’s •Service desk support for Tom’s Shoes campaign Assurant Help Desk Support 05/2018- 12/2018 •Provided support for T-Mobile Warranty Program. Supported wireless devices and connectivity through ...
- May 20
Cloverly, MD, 20905
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** *********@*******.*** Professional Summary: Retired, but I had over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ...
- May 20
Clarksburg, MD, 20871
... Emagine IT Contractor / WSSC Laurel, MD 1/19 - 08/19 Service Desk Team Lead Managed a Team of 4 Tier I Helpdesk Analyst and 4 Tier 2 Desktop Support Analysts IT Group Performed Incident Management via Service Now. Interim Q/A manager for all ...
- May 20
Richardson, TX
Vince Hennessee IT Support Analyst ***********@*****.*** Richardson, 75081, TX 469-***-**** Summary Dedicated IT Support Analyst with over 15 years of experience in frontline helpdesk operations and troubleshooting. Proven ability to resolve ...
- May 20
Phoenix, AZ
... deployment Diagnose non and repair working equipment – Break fix ServiceNow Experience Choice Hotels International - Helpdesk Management Specialist February 2016 - August 2019 Reviewed and managed all content for the corporate website and mobile ...
- May 20
Chewelah, WA, 99109
... Work with wave dispatch communication units, documenting helpdesk trouble tickets in the Online Ticket Reporting System tool and creating frequently asked question guides for Standard Operating Procedures working with wave dispatch communication ...
- May 19
Pittsburgh, PA
... 412-***-**** 10/16-9/17 all-lines-tech.com L1 HelpDesk, IT Services ●Support for over 200 clients, and 2,000 users ●MSP and data backup services ●Data entry ●Using SCCM primarily for migrating from Windows 7 to Windows 10 ●Remote Assistance ...
- May 19
Prosper, TX
... PROJECTS Helpdesk Ticketing System Design & Analytics Dashboard Jan 2025 – April 2025 Systems Analysis and Design SQL Power BI Excel ●Led the design of a helpdesk ticketing system by translating user needs into functional requirements, workflows, ...
- May 18
Broken Arrow, OK
... ·Experienced using Helpdesk software, Unicenter ServicePlus Service Desk MS System Center 2012 Service Manager. ·Expert knowledge of Perl script, VB script, JavaScript, Powershell Script, JSON. ·Experienced in keeping track of IT projects using MS ...
- May 18