Kochi, Kerala, India
... *Assistant Manager – Technology* Lead – ITSM Process Transition FIS, Mumbai, India Mar 2010 – Mar 2013 Led US-to-India and India-to-Philippines Helpdesk migrations with zero operational disruption. • *Cost Savings:* Delivered *$3M* in annual cost ...
- Oct 08
Johannesburg, Gauteng, South Africa
... Earlier Experience EOH Managed Public Sector - Desktop Support Engineer / Service Desk Analyst Bytes Technology Group - Helpdesk Support Agent Zurich Insurance - IT Engineer LITSA - Technical Support Technician (internship) Education BCom ...
- Oct 08
Norwood, MA
Education Bridgewater State University, Bridgewater, MA Bachelors GPA: 3.4 Work Experience IT Helpdesk, Iron Systems/Sanofi, Framingham, MA 1/26-present Image/wipe laptops and computers Fill out tickets in ServiceNow Troubleshoot basic hardware ...
- Oct 08
Los Angeles, CA
... Specialist Configured Managed Supported hardware video-faculty, Drexel conferencing staff, assets University and with student systems, Snipe-College devices IT helpdesk of and Computing provided using operations, SCCM, advanced & Informatics Active ...
- Oct 07
Petaling Jaya, Selangor, Malaysia
... TO EXTRACT A HMIS AND TPC MONTHLY REPORT FROM HELPDESK SYSTEM. JOB SPECIALIZATION : IT/COMPUTER- NETWORK YEAR JOINED : 2003 YEAR LEFT : 2007 2. COMPANY NAME : EISENTECH RESOURCES SDN BHD COMPANY INDUSTRY: INFORMATION TECHNOLOGY POSITION TITLE : PART ...
- Oct 07
Clovis, CA, 93613
... Experience in maintaining helpdesk database to make sure all open work orders are finished on time and timely manner, and that all work orders have complete and accurate information. Other skills include Typing, Excellent Phone Skills, Willingness ...
- Oct 06
Lake Oswego, OR, 97035
... SERVICE HELPDESK - CS OPS TEAM MGR and CSR ThermoFisher Scientific (FEI) Hillsboro, OR Jan 2002 – Dec 2008 • Built inter-company service orders to purchase items from other sites, domestically and foreign - this role is now part of Logistics. • ...
- Oct 06
Belle Chasse, LA, 70037
... Hewlett-Packard Enterprise - Houston, TX,November 2007 to August 2009 Computer Assembler, Help Desk Agent • Worked as a computer assembler and helpdesk agent at HP. • We built servers for hospitals and large corporations, with responsibilities that ...
- Oct 06
Houston, TX
... 9/2014 – 9/2018 and IT Helpdesk Support Analyst – 10/2009 to 9/2014 Experience with PCs with Windows operating systems and some Macintosh experience, including mobile devices; VPN Experience with Wyse Terminals and Citrix Technology. Respond to ...
- Oct 06
Katy, TX
... application stability and quality before customer-facing deployment Retail Helpdesk SME (Subject Matter Expert) Cingular Wireless June 2006 – March 2008 •Acted as escalation point for unresolved technical issues across corporate retail stores; ...
- Oct 06