Davis, CA
Aminata F Jones 678-***-**** *******.*****@*****.*** PROFESSIONAL SUMMARY Bilingual Helpdesk Analyst and Customer Service Technician with 10+ years of experience providing Tier 1 and Tier 2 technical support, system troubleshooting, and customer ...
- Jan 14
Columbus, OH
... Helpdesk Manager/ Facilities Manager Contact Us Communications Aug 2014 - Aug 2015 • Implemented and managed, multi-client proxy and firewall rules based on Group Policy and adhering to PCI requirements. • Managed a team of 15 people for both in ...
- Jan 14
Chicago, IL
... IT Helpdesk Morton, 2022-2025 ●Managed helpdesk teams across multiple sites, ensuring timely and white glove service and Training ●Implemented Fresh Service toolkits for automation in Onboarding, Offboarding, and Project and Asset Management. ...
- Jan 14
Madurai, Tamil Nadu, India
... TechFetch.Com (MIPS Web Service - BPO) (Tirunelveli - Tamil Nadu) April 2012 - September 2014 Helpdesk Associate Cold calling the IT recruiters through B2B leads and e- mail campaigns Mahendira InfoTech Software Solutions Pvt. Ltd. (BPO) ...
- Jan 14
Irvine, CA
... PacificLife [IT Service/HelpDesk] [01/15 – 01/18] Provided Help Desk level 1 services to Annuities division and corporate executives. www.pacificlife.com United States Postal Service [Mail Carrier] [01/24-5/24] Trained and delivered mail serving as ...
- Jan 14
Binangonan, Rizal, Philippines
... Review/Approver • Process Optimization Manager • Administrative tasks as assigned by the EXECOM As IT Department OIC: • IT helpdesk SLA design, compliance, and issue resolution • Asset management and system change approvals • Vendor coordination and ...
- Jan 14
Montgomery, AL
... QUALIFICATIONS 27 years of Desktop Support, Helpdesk Support and System Analyst experience Certified in Network Technology A+ Certification. Able to handle multiple tasks simultaneously. Excellent inter-personal and telephone technical support ...
- Jan 13
New Delhi, Delhi, India
... Coordinating with IT helpdesk and transport. Managing Process /Team Software Used: AIMS, MS-Excel. Convergys BPO India Pvt. Ltd., Gurugram (December 2006 - March 2007) Designation: Technical Support Officer Process Microsoft Windows XP. Hewitt ...
- Jan 13
Friendswood, TX
... Customer Service Representative (IT Support) IBM Corporation, Houston, TX 1994 – 1997 Provided PC troubleshooting, upgrades, and helpdesk support in a fast-paced service center. Repaired IBM desktops/laptops and supported HP and Lexmark printers. ...
- Jan 13
San Jose, CA
SIAOSI ALEAMOTUA *********@*****.*** 562-***-**** Sacramento, CA 94203 Professional Summary Dynamic IT professional with extensive experience, excelling in helpdesk support and troubleshooting. Proven track record in successful computer refresh ...
- Jan 13