Ridgeland, MS
... Core Competencies Windows/Linux OS Helpdesk Support Network Connections 2008 Server Desktop/Laptop imaging End User Support Antivirus Software Project Management Hardware Troubleshooting Configuration System Monitoring System Testing Software ...
- Jun 04
Palmetto, FL
... Possess helpdesk and customer service skills. Experienced with large variety of communications equipment with desire and aptitude to adapt to new technologies and base applications. Work Experiences: SPECOPS GROUP INC. Director of Manufacturing Jan ...
- Jun 04
Kiambu, Kenya
... Within 2 months of delivery, helpdesk tickets generated by staff dropped by 42%, freeing significant time for infrastructure projects. IT, Sales & Marketing Manager Ink It Solutions Limited Full-Time 2015 – 2016 Nairobi, Kenya Revenue Growth: ...
- Jun 04
Chicago, IL
... IT Tech Support / Helpdesk Pepsi Americas Corp. • Chicago 07/2009 – 01/2011 Provided comprehensive support for local and remote users via the ServiceNow ticketing system. Assisted office personnel, delivery drivers, sales staff, and plant employees. ...
- Jun 04
Tennessee
... Administrator/Help Desk/Technical Support Utilizing ITSM ServiceNow, and Jira Helpdesk Ticketing Systems -Utilized Active Directory Users and Computers to administer user and computer accounts, groups, printers, organization units, and contacts. ...
- Jun 04
Lagos, Nigeria
... quick to adapt to CRM and helpdesk platforms. Fully remote-ready, self-managed, and comfortable across global time zones. WORK EXPERIENCE Freelance Usability Tester Independent 2025 – Present • Tests international digital platforms for UX issues; ...
- Jun 04
Columbus, OH
... Common helpdesk tools (ticketing, SLA tracking) Operations & Compliance: DOT Compliance; Joint Commission Standards; Inventory Management; Quality Control Interpersonal: Client Training; Customer Service; Vendor Relations; CrossFunctional ...
- Jun 03
Goshen, IN, 46528
... ● User Support: Providing helpdesk, system administration, and customer service to military personnel. Company: Amazon AWS March 2024 - August 2025 ● Hardware Troubleshooting: Diagnosing and replacing faulty server components like RAM, hard drives ...
- Jun 03
Nashville, TN
... Process Optimization & Scaling Client Retention Strategy Technical Training & Mentorship Operational Budget Management Helpdesk & Ticketing Systems E-Commerce Backend Operations CRM & Customer Data Platforms Remote Access & Support Tools Audacity, ...
- Jun 03
Limburg an der Lahn, Hesse, Germany
... & Monitoring ICT Training & Support for End-Users Firewall & LAN Configuration Professional Experience ICT Support Technician Mombasa Cement Limited September 2025 – Present Managed helpdesk ticketing system for efficient support delivery. ...
- Jun 03