Waterbury, CT
... 08/20-10/22 Conduent Inc, 100 Campus Drive, Suite 200, Florham Park, NJ 07932 800-***-****) Technology Specialist: Client: Apple - REMOTE: Company equipment, CSR, Billing, Troubleshoot, HelpDesk. - Inbound/Outbound Calls / Heavy Call Volume / DE ...
- Jun 29
Cadiz, KY
... CORE COMPETENCIES Inbound & Outbound Call Support Helpdesk & Desktop Troubleshooting Technical Support (Level 1) Ticketing Systems Customer Issue Resolution SaaS & Payroll Systems Remote Support Tools CRM Systems Incident Management Escalation ...
- Jun 29
Dallas, TX
... CORE COMPETENCIES • Inbound Call Management • CRM & Helpdesk Platforms • Quality Assurance • Billing & Payment Assistance • HIPAA & Data Privacy Compliance • Remote Work Proficiency • Customer Satisfaction (CSAT) • Escalation Management • Product & ...
- Jun 28
Fort Lauderdale, FL
... Strategic Leadership: Championed remote helpdesk operations serving a critical healthcare footprint of over 3,000 distributed medical end-users. Process Improvement: Introduced formalized, ITIL-aligned service catalog playbooks for incident and ...
- Jun 27
Marikina, NCR, Philippines
... LINKS LinkedIn Profile SKILLS • System & Infrastructure Implementation and Administration • Helpdesk / Service Desk Management • Technical Specifications and Documentation • Team and Project Management • Network, Systems Security and Audit • Policy ...
- Jun 26
Dallas, TX
... Proficient in using CRM systems, helpdesk platforms, and medical software to manage and resolve support tickets. Known for staying calm under pressure, exceeding customer satisfaction goals, and maintaining compliance with HIPAA and corporate ...
- Jun 25
Sparks Glencoe, MD
... Duties and Responsibilities ●Monitor and respond quickly and effectively to requests received through the IT helpdesk. ●Respond to customer queries by phone and email Create step-by-step training material with screenshots for clients. ●Provide ...
- Jun 24
Uniontown, PA
... analytics ● Liaison between Users and Engineers to collaborate for resolutions New Jersey Superior Court Clerk’s Office Helpdesk Manager, February 2025 – June 2025 ● Provided User Access to applications utilizing proprietary Mainframe applications ...
- Jun 23
Osawatomie, KS
... Troubleshooting hardware, OS, and standard application issues providing L1 and L2 support through the Helpdesk ticketing system Technology Support Consultant II, Osawatomie State Hospital Osawatomie, KS October 2019 - October 2024 I managed all ...
- Jun 23
Bluffton, SC
... • • Managed backup, user account and helpdesk systems. Communicated organizational goals, policies and procedures to IT department staff, ensuring alignment with departmental objectives. • REVENUE SERVICES MANAGER 08/2024 to 08/2025 Town of Hilton ...
- Jun 23