Johannesburg, Gauteng, South Africa
... EXPERIENCE CLIENT INFORMATION CLERK & IT HELPDESK TECHNICIAN Weskoppies Psychiatric Hospital 2019 MARCH - PRESENT 1st and 2nd line technical support. Configuration and Installation of both hardware and software. Safe keeping of all ICT equipment. ...
- Sep 23
Greenville, NC
... EHR Helpdesk Specialist / Tier 2 Technical Support MAXIMUS Federal Services July 2021 – May 2025 ●Delivered daily technical issue support for system users and third-party partners, resolving complex application concerns in strict alignment with SLA ...
- Sep 22
Upper Marlboro, MD
... Panels • Customer Relationships • Contract Management • Database software • Electronic Discovery • End-user Support • Helpdesk Support • Instructor-led training • Polycom • Projection Units • Project Manager • Sales Navigator • Salesforce CRM • ...
- Sep 21
Red Bluff, CA
... Recorded inventory logistics, labor costs, and vendor communications using digital management platforms and helpdesk-style workflows. Recruited, trained, and coached employees on professionalism, communication, customer service, and service quality ...
- Sep 21
Milwaukee, WI
... to inform service improvements IT Technician II Milwaukee Public Schools Milwaukee, WI October 2014 to May 2023 • Provided helpdesk support and troubleshooting for hardware and software issues, ensuring timely resolution • Delivered training and ...
- Sep 21
New York City, NY
... ● Led, instructed and set daily work priorities for a small team of Marines executing helpdesk operations, ensuring tickets are resolved within standard timelines and escalated appropriately. ● Was responsible for the handling, accountability and ...
- Sep 20
North Richland Hills, TX
... • Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Repairing and replacing equipment as necessary Analyst I Black Box Technologies - Irving, TX February 2020 to October 2021 • Provide Helpdesk ...
- Sep 20
London, ON, Canada
... device setup time • Coordinated with HR and IT teams to ensure devices were ready ahead of employee start dates Remote Helpdesk Support Rollout • Assisted in establishing a ticketing workflow for remote helpdesk support, including intake, triage, ...
- Sep 19
Stockton, CA
... Geographical Information System Window Operating System on desktops Entry Level IT in Network Administration Integrated Customer Management System Deskktop helpdesk PC repair Install and maintain internal residential/business wiring and broadband ...
- Sep 18
Crestview, FL
... Tom Thumb Crestview, Florida Helpdesk Jun 2006 - Oct 2016 ●In this capacity, I assisted store personnel with computer related issues via phone. ●Troubleshoot various computer hardware and software issues to include but not limited to POS systems, ...
- Sep 18