Miami, FL
... SmartSource Inc May 2021 – Dec 2024 Computer Technician •Helpdesk support, teller refresh, branch remediation for Chase Bank, preventive maintenance, installation •And break-fix solution of POS system. Update of software on pos, drive through speed ...
- Oct 05
Davenport, IA
... Triage of ServiceNow Incidents and work according to priority Break/fix duties as assigned for inventory items due for repair or upgrade Helpdesk Support Technician September 2009 – March 2010 Exceeded issue-resolution targets and achieved exemplary ...
- Oct 05
Belleville, IL
... • Managed concurrent projects using Helpdesk ticketing software, ensuring prioritization and documentation. Instructional Materials Coordinator, May 2016 – Dec 2019 • Maintaining database of publisher policies regarding teacher materials and gratis ...
- Oct 04
Killeen, TX
... • Troubleshooting and supporting tickets escalated from helpdesk resolving software hardware and network issues. • Maintain technical documentation, customer records, and incident reports to improve service quality and operational efficiency. • ...
- Oct 04
Clinton, MD
... timely detection of threats • Responded to medium and high security events, minimizing potential impact on operations Senior Helpdesk Technician DC Water - Washington DC June 2016 • Executed setups and installation of new workstations, resolving ...
- Oct 03
Makati, Philippines
... AMADEUS IT Group S.A Helpdesk Specialist January 16, 2020 – July 06, 2025 • Delivered 1st and 2nd level technical support for Amadeus travel systems via phone, chat and email. • Assisted travel agents using cryptic and graphical interfaces for ...
- Oct 03
Kennesaw, GA, 30152
... database objects dynamically based on user inputs Supervising and co-coordinating a team of PC support engineers and helpdesk support staff with customer satisfaction ratings consistently above 90% Training Oracle Database 11g: Structured Query ...
- Oct 02
Lagos, Nigeria
... Experienced with CRM and helpdesk tools, multichannel support and performance reporting. Dependable, adaptable and comfortable working in fast-paced, customer-facing roles. CORE SKILLS • Customer Service & Support • Complaint Handling & Resolution • ...
- Oct 02
Fort Worth, TX
... for disaster recovery Continental Battery Systems - Dallas, Tx Feb 2019 - Aug 2023 IT Infrastructure Manager ● Created the Helpdesk Systems that allows all calls coming into main office to route to Helpdesk queue ● Established relationships with ...
- Oct 02
Beijing, China
... work (software, contract cases, bidding cases) Blue Express Computer Engineering Technology February/2017~ January/2018 IT Helpdesk At Volkswagen China Job responsibilities Collect end-user issues and resolve them through email and phone calls ...
- Oct 01