Anaheim, CA, 92801
... Care Health Plan • 04/2025 - 04/2026 IT Helpdesk II • Serve as the first point of contact for users experiencing hardware, software, or network issues. • Responded to an average of 20 inbound calls each day, providing timely and effective support. • ...
- Apr 01
Columbus, OH
... Created Level 1 and Level 2 Helpdesk Manual to train new helpdesk personnel, standardize problem resolution, and improve problem response time. Assisted in the development and implementation of the process to standardize the client systems. ...
- Mar 31
Belpre, OH
... Supervised and led a Production Control Group that provided reports used for briefings at the White House along with processing payments and billing and the IT Service Desk (IT Helpdesk), which provided Level 1 Help Desk functions for all the bureau ...
- Mar 31
Houston, TX
... Looking to enter an entry level helpdesk or technical support role. EDUCATION Technical Diploma Information Technology, Security, and Administration MyComputerCareer 2025 Certifications (In-Progress): CompTIA A+, Security +, Network +, Microsoft ...
- Mar 30
Stockbridge, GA
... Currently completing IT training with MyComputerCareer, with a focus on helpdesk support, cybersecurity, and network fundamentals. EDUCATION MyComputerCareer :Information Technology Systems Administrator Program May 2025 Coursework: CompTIA A+, ...
- Mar 30
Milwaukee, WI
... • Patience, professionalism, phone etiquette, contagious positivity, 10 years prior experience in Helpdesk and IT. • Drive to exceed customer’s service expectations. • De-escalate some of the most upset callers, then convert many into satisfied and ...
- Mar 30
College Station, TX
... IT Helpdesk Specialist December 2025 - Now · Utilize cybersecurity tools to ensure network safety. · Managed user accounts using Active Directory and Google Admin. · Helped 20+ employees a day with various account issues. · Used strong verbal and ...
- Mar 30
Lawton, OK
... instructional delivery Maintained rapid response times in environments where minutes directly impacted learning outcomes Helpdesk Account Specialist Federal Emergency Management Agency Remote Contact August 2021 – November 2024 Provided inbound ...
- Mar 30
Antananarivo, Analamanga, Madagascar
NIAINA RANDRIANAMBININTSOA IT TECHNICIAN / SUPPORT / HELPDESK ************.******@*****.*** +261-**-**-***-** Lot IVW 42 DCA Bis Anosizato *** ************ - ********** Design Graphic : Photoshop, Illustrator, Quark Xpress, InDesign Website : HTML, ...
- Mar 30
Bowling Green, KY
... Core Competencies ● Clinical Expertise: Patient Advocacy, Care Coordination, HIPAA Compliance, Medical Terminology ● Technical Proficiency: CRM/Helpdesk Systems, Microsoft Office, Hardware/Software Troubleshooting ● Communication: Conflict ...
- Mar 29