Akron, OH
... issues ●Troubleshooting iPads with new software ●On-Site support for users at re-launch after new system has been introduced HelpDesk Technician Toledo Area Regional Transit Authority – Toledo, OH May 2021 – January 2025 ●Maintain, organize, and ...
- Feb 06
Jacksonville, FL
JEFFERY MICHALSKI Jacksonville, FL ***** 904-***-**** **************@*****.*** https://www.linkedin.com/in/jeffery-michalski-499a9575/ Professional Summary Resourceful IT support engineer with 23+ years of experience delivering helpdesk and systems ...
- Feb 05
Palm Bay, FL, 32907
... •SysTrack Certified Administrator •SysTrack Certified L1 Helpdesk Technician-Assist •SysTrack Certified L1 Helpdesk Technician-Resolve •SysTrack Certified L2/L3 Service Support •Currently studying: CISA, CISM, CompTIA Security+, PMP (In Progress)
- Feb 05
Plano, TX
... Fannie Mae Dallas, TX October 2014 to February 2015 Helpdesk Support/ Desktop Support Troubleshoot and break-fix Hardware/Software, Windows 8, Windows XP & HP Printers. Images Windows 8.1 and System migration. Add printers on Network and repair. ...
- Feb 05
Dallas, TX
... Proven expertise in helpdesk operations, escalation management, and payment processing systems. Demonstrated ability to streamline technical processes, and deliver exceptional customer satisfaction. Proficient in Microsoft Office Suite, imaging ...
- Feb 04
Jaipur, Rajasthan, India
... Reduced production defects and helpdesk tickets by improving release quality and stabilization processes. Actively providing the reporting for the project and estimations related reporting for client and stakeholders. Key Achievements Delivered 45+ ...
- Feb 04
Atlanta, GA, 30303
... support - Technical support experience (6-10 years) • iOS support • Inventory control • Cash register • Time management • Helpdesk Support • Client email correspondence • iOS • Data entry • Ability to follow instructions • Product demos • Remote ...
- Feb 04
New Castle, PA
... Developed a new technical helpdesk support manual for overseas contractors. Assisted with helpdesk knowledge articles for best practices and procedures. Managed and maintained team metrics reports for executive-level leadership. EDUCATION Associate ...
- Feb 03
Leander, TX
... •Acted as second and third tier support to Helpdesk. •Recommended products and/or services to best fit needs of customer. •Installed, supported and maintained desktop security, remote access to network via VPN for business partners and remote users. ...
- Feb 03
Duluth, GA
Tiffany Ofodile Duluth, GA 404-***-**** **************@*****.*** PROFESSIONAL SUMMARY Experienced Administrative and Helpdesk Support Professional with over 8 years of combined experience supporting enterprise users across corporate, healthcare IT, ...
- Feb 02