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Technical Support Specialist (Tier 1/2)

Fredericksburg, VA
... Belk IT Operations – IT Helpdesk (Seasonal) Oct 2025 – Jan 2026 • Provided first-level technical support via phone and ticketing systems. • Accurately documented interactions while maintaining strong customer service. • Troubleshot and resolved ... - Jul 27

IT Service Desk Analyst and Administrator

Concord, NC
... • Customer-oriented and cool-tempered • Office 365 Suite • Windows Deployment Services (WDS) • FreshService helpdesk • Strong hardware skills • Knowledge and experience with the following systems: • Active Directory HCL IT SR Analyst 03/2015 -06 ... - Jul 27

IT Program & Project Management Leader

Hyderabad, Telangana, India
... Managing the Monitoring, Helpdesk, Network Operations Team & Field Team Including Fiber Network Team. Working closely & according with the System Architecture & Solution Designed by the Customer. Maintaining & Monitoring the Data Centre (DC) & Data ... - Jul 27

21-Year Customer Service & Help Desk Professional

Brooklyn, NY
... Edelman New York, NY MIS PC Specialist (Helpdesk Technician) March 2010 – May 2012 Local, regional, and international troubleshooting and support through ticketing system. Blackberry support: service authorization, BES, ESN swaps, enterprise ... - Jul 26

Customer Service & Web Developer

Sparks, NV
... Junior Web Developer BAUER CORPORATE SERVICES PRIVATE LIMITED (2nd March 2022 – 31st March 2023) • I worked as Application Administrator & Helpdesk Support for 1 Year. • Provided support to business users resolving client critical incident and ... - Jul 25

IT Helpdesk and Systems Support Technician

Linthicum Heights, MD
... I am seeking a position as an IT Helpdesk Technician or Systems Administrator. My skills are a perfect match to this, as I have 7 years of experience in IT Helpdesk roles, and a deep understanding of the inner workings of IT Networks, IT Systems, ... - Jul 24

Customer Service & Data Entry Specialist

Aubrey, TX
... performance metrics as outlined • Keep customer accounts current by updating databases during calls — Remote Helpdesk Associate 11/2022 to 09/2024 • Served as the first point of contact for customers seeking technical assistance over the ... - Jul 24

SQL Developer and Database Engineer

Kothrud, Maharashtra, 411038, India
... Documented production issues and resolutions using HelpDesk ticketing tool. Education B. Tech in Computer Science 2019-2022 KCE Society’s College of Engineering and Management, Jalgaon CGPA: 8.76 Diploma in Computer Science 2015-2018 SMT. S.S.PATIL ... - Jul 24

Customer Service Leader Driving Customer Excellence

Tampa, FL
... • Led Helpdesk Experience initiatives by training frontline teams on the latest troubleshooting protocols for digital service platforms. • Improved team productivity by 25% through continuous performance coaching and the implementation of ... - Jul 23

Security Operations Center (SOC) Analyst Resume

Wilkes-Barre, PA
... MassMutual IT Helpdesk Technician January 2018- January 2019 Essential Duties and Responsibilities: Supports Tier 1 and 2 service requests and incidents Provide 24/7 Help Desk support that includes: initial problem determination, clear and concise ... - Jul 22
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