Sacramento, CA
****-******* ****-******* Mustafa Ali Roseville, CA 530-***-**** • *****-***@*******.*** Summary Bilingual communication skills (English and Arabic, Turkish), enabling effective collaboration in diverse environments. Dynamic and results-driven...
- Jun 16
Chicago, IL
... Collaborated with CRM, SSO, HR, and IT Helpdesk teams to monitor and support critical system integrations and uptime. Managed 1099 AP reporting for the fiscal year, ensuring accuracy and IRS compliance. Oversaw PeopleSoft PUM 49 upgrade and cloud ...
- Jun 16
Baltimore, MD
... BISBIKIS *** ********* ***** BALTIMORE, MARYLAND 21286 443-***-**** *************@*******.*** OBJECTIVE Strong customer service skills and a team-player seeking a position part-time or full-time as a Computer Technician or Tier 1/ Tier 2 Helpdesk ...
- Jun 16
Slatington, PA
... s - Responsible for troubleshooting, coordinating, and responding through Happyfox’s HelpDesk system with over 30,000 tickets & 2,000 users - Configured Avaya Workspace clients and managed Avaya System Manager effectively for over 1,200 endpoints. ...
- Jun 16
Dallas, TX
... Proven ability to lead helpdesk teams, develop technical documentation and streamline workstation imaging and deployment. KEY SKILLS • Systems & Networking: Active Directory, Group Policy, DNS, DHCP, VPN, Remote Desktop, ipconfig, Trace Route, ...
- Jun 16
Houston, TX
... ticket management - Performed root cause analysis and process improvements - Achieved 95%+ CSAT and 102% sales targets Helpdesk Specialist Experis Manpower Group 2015–2020 - Provided technical support and incident resolution - Assisted onboarding ...
- Jun 16
Springfield, VA
... Mantech, Springfield, VA 10/1/2023 -Helpdesk Specialist Assist in providing technical assistance and support related to computer systems, hardware, or software. Respond to email or chat messages for customers seeking help. Walk customers through ...
- Jun 16
Massachusetts
... Look for ways to improve company’s processes to become more efficient and productive Maintaining Inventory for both Military and Commercial Material Kaman Aerospace, Bloomfield, CT Apr 2013 – May 2017 Helpdesk Analyst/ Telecommunication Technician ...
- Jun 16
Rock Hill, SC
... Pg 1 of 2 ANichols Resume State Farm Insurance Rock Hill, South Carolina 2015 -2016 TDS Help Desk Support Agent IT Department - Help Desk ● Provided first-level helpdesk support to internal associates for hardware, software, procedures and password ...
- Jun 16
Fredericksburg, VA
... Diagnosed and solved issues for the Army Knowledge Online (AKO) helpdesk project. Created and configured user accounts, IMAP/POP3 settings for MS Outlook, VPN connections. Provided account management and desktop support for all AKO and Microsoft ...
- Jun 15