Carmichael, CA
WILLARD HOLLOWAY Phone: 279-***-**** Email: ************@*****.*** PROFESSIONAL SUMMARY IT Support Specialist with 10+ years of experience providing Tier 1 and Tier 2 helpdesk services in healthcare and corporate environments. Expert in ...
- Apr 02
Tucson, AZ
... Owner/Operator Precision IT Solutions, LLC – Butte, MT November 2015 – June 2019 Assisted clients with a variety of IT needs, including VMware support, virtual desktop management, and helpdesk services. Configured and repaired network infrastructure ...
- Apr 02
Gaithersburg, MD
... Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. Provides follow up outreach to both applicants and participants as required. Reviews, understands, and applies knowledge of Federal rules and program ...
- Apr 01
Atlanta, GA
... EXPERIENCE TRANSAMERICA, Memphis, Tennessee NOV 2018 - Accounts Payable Associate/Helpdesk Representative • Processed over 500 invoices a week and refunds in collaboration with vendors and internal team members. • Reviewed invoices and checked for ...
- Apr 01
Anaheim, CA, 92801
... Care Health Plan • 04/2025 - 04/2026 IT Helpdesk II • Serve as the first point of contact for users experiencing hardware, software, or network issues. • Responded to an average of 20 inbound calls each day, providing timely and effective support. • ...
- Apr 01
Columbus, OH
... Created Level 1 and Level 2 Helpdesk Manual to train new helpdesk personnel, standardize problem resolution, and improve problem response time. Assisted in the development and implementation of the process to standardize the client systems. ...
- Mar 31
Belpre, OH
... Supervised and led a Production Control Group that provided reports used for briefings at the White House along with processing payments and billing and the IT Service Desk (IT Helpdesk), which provided Level 1 Help Desk functions for all the bureau ...
- Mar 31
Houston, TX
... Looking to enter an entry level helpdesk or technical support role. EDUCATION Technical Diploma Information Technology, Security, and Administration MyComputerCareer 2025 Certifications (In-Progress): CompTIA A+, Security +, Network +, Microsoft ...
- Mar 30
Stockbridge, GA
... Currently completing IT training with MyComputerCareer, with a focus on helpdesk support, cybersecurity, and network fundamentals. EDUCATION MyComputerCareer :Information Technology Systems Administrator Program May 2025 Coursework: CompTIA A+, ...
- Mar 30
Milwaukee, WI
... • Patience, professionalism, phone etiquette, contagious positivity, 10 years prior experience in Helpdesk and IT. • Drive to exceed customer’s service expectations. • De-escalate some of the most upset callers, then convert many into satisfied and ...
- Mar 30