South Burlington, VT
... Administrator • Manage Azure Virtual Desktop infrastructure • Manage on premise server infrastructure with Hyper-V • Manage Helpdesk needs • Train Helpdesk techs on software and hardware that is used • Work with senior management to understand needs ...
- Oct 29
Brampton, ON, Canada
... presented proposals, change requests, and status updates to leadership Managed escalations between IT vendors, the College, and the IT Helpdesk to expedite mutually agreeable resolutions Forecasted and managed project budgets; approved vendor ...
- Oct 29
Kansas City, MO
... image building, server room drive replacements Mobile phone repair/configuration like iPhone/iPad android devices Helpdesk Support Admin EXL Service - Kansas City, MO June 2018 – December 2023 Supported end users in call center desk side. ...
- Oct 27
Louisiana
... Scheduling for helpdesk service associates Communicated all process and client changes to all agents within specific timeliness. Processed performance and process improvement plans. Provided weekend on call support. Answered incoming calls for ...
- Oct 27
Bethesda, MD
... Provided technical expertise and performed tasks for all related infrastructure projects, including data-center migration, call-center migration (311-611-911), Helpdesk governance, business continuity and disaster recovery, in addition to ...
- Oct 26
Ludhiana, Punjab, India
... To supervision the entire mall operations and helpdesk counter and to maintain the check list on daily basis. To supervision and guide the Housekeeping, Security and Engineering department. To supervision and co-ordinate various events, exhibitions ...
- Oct 22
Vernon, CT
... PROFESSIONAL EXPERIENCE NLC Insurance Companies (Multi Company Merger) IT Infrastructure Managing Director 2015 – Present Directed enterprise IT infrastructure, including helpdesk, servers, networking, telephony, Citrix VDI, and end user systems ...
- Oct 21
Lagos, Nigeria
... Tools: Google Workspace (Docs, Sheets, Calendar, Meet), Zoom, Microsoft Office Suite, CRM Platforms, Remote Collaboration Tools, Helpdesk Software Soft Skills & Communication: Active Listening, Professional Empathy, Intercultural Communication, Time ...
- Oct 21
Waterville, ME
... ‘Tri-State Staffing Company ~ 10/04 to 4/05 Job Title: Computer Helpdesk Support at Maine DEP with responsibilities that included managing user documentation, fielding calls from 400+ users of a WAN, assisting in maintaining user support and ...
- Oct 19
Chicago, IL
... On the operations side, served as administrator for SolarWinds Helpdesk, N-Able, and ManageEngine; served as the primary administrator for Microsoft Teams Rooms across the organization — onboarding Teams Rooms devices into the tenant, managing ...
- Oct 19