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Tier 3 Desktop Support & Systems Administrator

Irving, TX
... EXPERIENCE SUMMARY: •Help Desk Support: Helpdesk Support, Phone based technical support, On-site technical support, Remote system technical support, Ticketing Systems (Jira, RemVantive) •Technical Documentation & Interviewing: Technical ... - Oct 17

IT Manager - Enterprise Infrastructure & Service Delivery

Las Pinas, Philippines
... Capacity Building & Knowledge Management: (1) Reduced Helpdesk Volume: Developed a library of ICT reference materials and conducted staff orientation sessions, which led to a 25% decrease in routine support tickets as staff became more self ... - Oct 17

Finance and Accounts Manager

Ratlam, Madhya Pradesh, India
Juzer Painter India ****** +91-727**-***** **********@*****.*** Willing to relocate: Anywhere Personal details Industry: Accounting, Administrative Assistance, Banking & Finance, Business Operations, IT Operations & Helpdesk, Management Work ... - Oct 15

Mainframe COBOL/DB2 Senior Developer & Architect

NCR, Philippines
... Equipped with Cobol, JCL and IBM MVS utilities to resolve job abend, trouble tickets and for testing Serves also as a helpdesk for the other AST Accounting (AP, AR, etc.) team and for this task (in case there is a system ABEND with other system ... - Oct 15

Senior IT management professional

Chillicothe, OH
... processes Managed team of 12 - annual reviews, hiring, terminations, training Mary Free Bed Rehabilitation Hospital IT Helpdesk Manager Jun 2016 - Jun 2018 Hired to be part of the IT Management Team, specifically to manage the IT Helpdesk staff. ... - Oct 15

MSP Service Desk Team Lead

Soweto, Gauteng, South Africa
... Thabiso produces performance and SLA reports, monitors helpdesk operations, and implements improvements to enhance efficiency and service quality. He holds ITIL Foundation and Microsoft Azure Fundamentals certifications and applies ITIL processes ... - Oct 15

Retired IT Helpdesk and Desktop Support Technician

Bethlehem, PA
... 484-***-**** Education Lincoln Technical Institute, Allentown, PA Associates Degree, Applied Sciences, 1979 Related Experience Profile: IT Helpdesk Technician providing support experience on computer systems and their related peripheral devices. ... - Oct 14

Project Coordinator

Durban, KwaZulu-Natal, South Africa
... Break projects into doable actions and set timeframes for technical team Attending Client meetings for minute taking Helpdesk Management and Reports Coordination of Tender process in full Ensuring that CIPC documents and certificates for tender ... - Oct 14

Administrative Officer Customer Support Background

Baguio, Philippines
... CORE TOOLS & SKILLS Helpdesk & E-commerce: Zendesk, Gorgias, Shopify (order management, returns/exchanges, subscriptions), CRM ticketing & QA Collaboration: Slack, Trello, Microsoft Office Suite (Excel, Outlook, Teams) Support Skills: Technical ... - Oct 14

IT Support & Active Directory Technician

Fairfield, OH
SAMUEL OWUSU 914-***-**** ***********@*****.*** github.com/owususam-netizen linkedin.com/in/samuel-owusu-964426186 PROFESSIONAL SUMMARY Customer-focused IT support candidate with hands-on training in helpdesk operations, Windows endpoint ... - Oct 12
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