Montgomery, AL
... • Functioned as squadron DTS primary contact for subordinate organizations, including Tier I Helpdesk support and monitored routing lists, groups, and people. • Served as unit Functional Area Records Manager (FARM) and Records Custodian (RC). • ...
- Nov 02
Leland, NC
... •Created and designed an in-house IT helpdesk to meet the Laboratory’s Customer Service Level of Agreements EDUCATION Associate of Applied Science (AAS), Business Office Management Suffolk Community College, Selden, NY REFERENCES Beth Gilman 631-*** ...
- Nov 01
Dallas, TX
... Experience ● Financial Advisor January 2023 - Present ● Modern Woodmen of America ● Real Estate Agent January 2022 ● HomeSmart Realty ● Conductor April 2007 – January 2022 ● BNSF Railway ● Customer Service 2006 – April 2007 ● Computer Helpdesk at ...
- Oct 31
Mumbai, Maharashtra, India
... IT infrastructure & support: Server/storage/desktop/laptop AMC, network equipment support, data-centre infrastructure, UPS AMC, helpdesk and L1/L2/L3 support. Cybersecurity & connectivity: Firewall licences, SSL certificates, SOC/SIEM, VAPT, ...
- Oct 31
Bellmawr, NJ
... IT Hardware Specialist Fox Rehabilitation Sep 2015 – Sep 2016 ●Delivered multi-location helpdesk support via in-person, phone, and remote channels, resolving hardware, software, and network issues efficiently. ●Managed a high-volume support ticket ...
- Oct 30
North Olmsted, OH
... up, configuring, troubleshooting systems • Skilled in Microsoft applications and taught others how to use these programs • Helpdesk • Assist Training and Change Management department with: Identifying training needs for end-users • Ability to adapt ...
- Oct 30
Hillsboro, OR
... Microsoft Applications - Windows 2000, NT, XP, Word, Excel, Access, Active Directory, Visio Customer Service Training Helpdesk Ticketing Systems - Remedy, BMC, ITSM, JIRA Scheduler Software - Tidal Facets, Automic Work Experience: PROVIDENCE ...
- Oct 30
South Burlington, VT
... Administrator • Manage Azure Virtual Desktop infrastructure • Manage on premise server infrastructure with Hyper-V • Manage Helpdesk needs • Train Helpdesk techs on software and hardware that is used • Work with senior management to understand needs ...
- Oct 29
Brampton, ON, Canada
... presented proposals, change requests, and status updates to leadership Managed escalations between IT vendors, the College, and the IT Helpdesk to expedite mutually agreeable resolutions Forecasted and managed project budgets; approved vendor ...
- Oct 29
Kansas City, MO
... image building, server room drive replacements Mobile phone repair/configuration like iPhone/iPad android devices Helpdesk Support Admin EXL Service - Kansas City, MO June 2018 – December 2023 Supported end users in call center desk side. ...
- Oct 27