| Distance: | Resume alert | Resumes 1 - 10 of 17911 |
Tier II Technical Support Analyst
San Antonio, TX
... EDUCATION Collin College 2020-current Associates of Applied Technology (BAT) Major: Cyber Security PROFESSIONAL EXPERIENCE Glory Global Solutions 2023 - 2024 Position: IT Associate Helpdesk Tier-II Collaborated with Tier 1 agents, field technicians, ... - Jul 13
... EDUCATION Collin College 2020-current Associates of Applied Technology (BAT) Major: Cyber Security PROFESSIONAL EXPERIENCE Glory Global Solutions 2023 - 2024 Position: IT Associate Helpdesk Tier-II Collaborated with Tier 1 agents, field technicians, ... - Jul 13
Operations & Technical Support Leader
Jaipur, Rajasthan, India
... Core Skills Technical Support Operations IT Helpdesk Incident Management Network Troubleshooting Internet Connectivity Wi-Fi Troubleshooting TCP/IP DNS DHCP Static IP Dynamic IP Router Configuration Modem Troubleshooting VPN Windows macOS SLA ... - Jul 12
... Core Skills Technical Support Operations IT Helpdesk Incident Management Network Troubleshooting Internet Connectivity Wi-Fi Troubleshooting TCP/IP DNS DHCP Static IP Dynamic IP Router Configuration Modem Troubleshooting VPN Windows macOS SLA ... - Jul 12
QA Technical Support & Technology Generalist
Chicago, IL
... -Worked with Microsoft Office, Managed Workplace, ServiceNow, Secret Server, Bomgar, Jabber, and more YRC FREIGHT, Overland Park, KS 2020 - 2021 Helpdesk Support Specialist -Assisted drivers, office workers, and others with a wide range of technical ... - Jul 12
... -Worked with Microsoft Office, Managed Workplace, ServiceNow, Secret Server, Bomgar, Jabber, and more YRC FREIGHT, Overland Park, KS 2020 - 2021 Helpdesk Support Specialist -Assisted drivers, office workers, and others with a wide range of technical ... - Jul 12
Oracle & SQL Database Administrator
Alexandria, VA
... UMWA HelpDesk Operator (Dec. ’94-Oct. ’95) Duties: Was responsible for the support of a health & retirement systems. Assisted with the production planning and the resolution of problems occurring within the data processing environment. Adjusted and ... - Jul 11
... UMWA HelpDesk Operator (Dec. ’94-Oct. ’95) Duties: Was responsible for the support of a health & retirement systems. Assisted with the production planning and the resolution of problems occurring within the data processing environment. Adjusted and ... - Jul 11
Agentic AI Engineer - RAG & LangGraph
Pune, Maharashtra, India
... Personal Projects Enterprise AI Helpdesk Automation Make.com, Claude API, Workflow Automation • Designed an enterprise solution that automated incoming support mail classification, priority routing, and structured summary generation via Claude API, ... - Jul 11
... Personal Projects Enterprise AI Helpdesk Automation Make.com, Claude API, Workflow Automation • Designed an enterprise solution that automated incoming support mail classification, priority routing, and structured summary generation via Claude API, ... - Jul 11
Human Resources
... Payroll ● Daily payroll audits to analyze and resolve immediately FMLA/LOA: ● Administered and monitored FMLA and LOA IT/Helpdesk: • Pulled Service Now tickets to work and resolve (24 hr turnover), created tickets to escalate as needed EDUCATION ... - Jul 11
Customer Support & Business Analyst
Chicago, IL
... and researched issues 1/00-6/02 Allegiance Healthcare, Waukegan, Illinois Helpdesk Support Analyst Provided technical phone support and problem resolution for LAN, Windows PC operating systems, and Mainframe hardware to internal/external customers. ... - Jul 11
... and researched issues 1/00-6/02 Allegiance Healthcare, Waukegan, Illinois Helpdesk Support Analyst Provided technical phone support and problem resolution for LAN, Windows PC operating systems, and Mainframe hardware to internal/external customers. ... - Jul 11
PMP & Scrum Certified Project Manager
Brampton, ON, Canada
... presented proposals, change requests, and status updates to leadership Manage escalations between IT vendors and the College, and the College’s IT Helpdesk to expedite and obtain a mutually agreeable resolution to issues Forecasted and managed ... - Jul 10
... presented proposals, change requests, and status updates to leadership Manage escalations between IT vendors and the College, and the College’s IT Helpdesk to expedite and obtain a mutually agreeable resolution to issues Forecasted and managed ... - Jul 10
Customer Support Specialist and Retention Specialist
Dallas, TX
... Core Skills • Skills: Ticketing Systems & Helpdesk Tools • Core Skills: Customer Service & Support, Call Center Operations (50–60+ calls/day), Issue Resolution & Troubleshooting, CRM Systems (Salesforce, Zendesk, etc.), Customer Retention & ... - Jul 10
... Core Skills • Skills: Ticketing Systems & Helpdesk Tools • Core Skills: Customer Service & Support, Call Center Operations (50–60+ calls/day), Issue Resolution & Troubleshooting, CRM Systems (Salesforce, Zendesk, etc.), Customer Retention & ... - Jul 10
Tier 1 Help Desk Support Specialist
Middletown, DE
... American College of Radiology, Philadelphia, PA Jan 2019 – Dec 2021 IT Support Technician Provides timely and flexible end user support via the IT support management system by processing helpdesk tickets and work orders. Logs all calls and ... - Jul 10
... American College of Radiology, Philadelphia, PA Jan 2019 – Dec 2021 IT Support Technician Provides timely and flexible end user support via the IT support management system by processing helpdesk tickets and work orders. Logs all calls and ... - Jul 10