Bowie, MD
... Collaboration ●Help Desk Support ●Solution Oriented ●Troubleshooting Network Issues ●Problem-Solving ●Technical Troubleshooting ●User Support ●Service Desk Support EXPERIENCE: TIER 1 HELPDESK ANALYST / 22nd CENTURY TECHNOLOGIES – WASHINGTON, D.C. ...
- Jul 13
Waltham, MA
... Wellesley College, Wellesley, MA January 2023 - May 2023 IT Helpdesk Support(Contract) ●Monitored, managed assets, and resolved tickets using Salesforce to provide prompt technical support to end-users. ●Deployed security upgrade BitLocker within ...
- Jul 13
Los Angeles, CA
... • Provided Helpdesk support to all end users. • Responsible for the setup and maintenance of all audio video equipment used at city council meetings. SYSTEMS ADMINISTRATOR, Acre Solutions October 2005 - August 2007 Responsible for the installation, ...
- Jul 13
Fenton, MO
... 04/02-08/06 University of Indianapolis Indianapolis, IN Information Systems (Helpdesk Support) Responsibility is answering calls at high volume in a fast past Environment along with break-fixing standalone personal computers. Wireless Network and ...
- Jul 13
Surrey, BC, Canada
... Core Competencies Customer Relationship Management (CRM) Healthcare Administration & Data Integrity Airline Ticketing & Travel Support (Amadeus) Conflict Resolution & De-escalation Microsoft Office Suite (Word, Excel, Outlook, Teams) Helpdesk Tools: ...
- Jul 12
Huntington Beach, CA
... • Responsible for troubleshooting issues identified in Helpdesk tickets. • Successfully implemented application releases. • Successfully implemented Application releases using SOX packages. Stevens Global Redondo Beach, Ca 3/05-9/06 Programmer • ...
- Jul 12
Paris, TN, 38242
... software in Retail Locations •Integration of the Greenville Helpdesk to the Jacksonville Helpdesk for hardware and software of the acquired BI-LO banner, traveling weekly from Jacksonville to Greenville for 7 weeks to document support requirements. ...
- Jul 12
Doral, FL, 33172
... •Delivered user training and support for new systems and tools, which helped reduce Helpdesk queries by over 20%, improving efficiency and user satisfaction. •Worked with Teradata and Azure SQL to extract, analyze, and manage large volumes of ...
- Jul 12
Lagos, Nigeria
... Helpdesk Zoho, Slack, T24, Outlook, and MS Office Packages; Word, Excel, PowerPoint, DMS (Document Management System) Goal setting and Leadership skills Analytical and smart thinker and ability to learn fast Confidence and positivity skills ...
- Jul 12
Westminster, CA
... IT Helpdesk Level 2/Endpoint Support Windows Upgrade 21H2 Project: May 2023 - July 2023 •Successfully upgraded over 5000 enterprise devices at UCLA Santa Monica Hospital to 21H2 Encryption Project: July 2023 - September 2023 •Successfully encrypted ...
- Jul 11