Queens, NY
... PDQ Deploy •Administered VM's with vSphere New York State Department of Financial Services Mar 2022 - Feb 2023 IT Helpdesk Technician New York, NY •Provided IT customer support and training in-person as well as remotely •Utilized ServiceNow ...
- Jan 26
Waldorf, MD
... • Monitored Facilities Helpdesk, answering over 40 customer service calls per day from NAVSEA HQ personnel regarding AC/Heating problems, plumbing issues, employee accidents, etc. Connecticut Bar Association New Britain, CT Facilities Coordinator 07 ...
- Jan 26
Kansas City, MO
... Excellent verbal and written communication skills interact with a diverse group of internal and external customers in various helpdesk and customer service positions. Experienced with hardware and software implementation and upgraded Operating ...
- Jan 26
Frisco, TX
... Empower Healthcare Solutions, Network Data Analyst (Contract), Little Rock, AR (September 2021 – May 2022) • Used Jira to send out helpdesk tickets for documentation validations, IT support, and prioritizing all provider issues for provider portal. ...
- Jan 26
Chicago, IL
... ·Navigator build ·Smart text, Smartphrases, Smartlist, Smartlinks ·Building reports and report group ·Familiar with building reports from reporting workbench ·Training of new build to end users ·Handled Helpdesk issues and provided on-call service. ...
- Jan 25
Sacramento, CA
... Documented all work in ServiceNow helpdesk software and maintained company’s organizational SOP’s standards and procedural documentation for IT department. Administered Users Email and Infrastructure Accounts through Office 365. Assisted users with ...
- Jan 25
Detroit, MI
... Rivian Southfield, MI Helpdesk Support Specialist July 2021 - February 2022 Liaised with peers and IT partner teams to find new tools, provide recommendations, and improve end-user experience. Drafted and updated current documentation of technical ...
- Jan 24
Port St. Lucie, FL
... I want to begin a new phase of my career utilizing my 24+ years of IT experience by working full time for a company in an IT support / helpdesk / Administrator capacity. Experience NetX Consulting, Inc. September 2000 – Present I own and operate an ...
- Jan 23
Cleveland, OH, 44114
... Implemented scalable and secure VPN architecture (AnyConnect, FortiClient) with certificate-based authentication, MFA, and split tunneling, reducing helpdesk tickets by 35%. Engineered low-latency Market Exchange connectivity, optimizing routing ...
- Jan 22
Ladonia, AL, 36870
... Managed daily operational workflows and systematically assigned helpdesk tickets to technicians based on urgency and complexity. Facilitated professional growth and skill enhancement for team members to ensure job proficiency. Directed tactical and ...
- Jan 22