| Distance: | Resume alert | Resumes 1 - 10 of 17899 |
NOC Operations Leader and ITIL Expert
Mumbai, Maharashtra, India
... • Improved helpdesk resolution time by 15% through process optimization and triage workflow improvements. • Handled OS imaging, software deployment, and user onboarding across Windows environments. KEY ACHIEVEMENTS n Maintained 99.99% uptime SLA ... - Apr 17
... • Improved helpdesk resolution time by 15% through process optimization and triage workflow improvements. • Handled OS imaging, software deployment, and user onboarding across Windows environments. KEY ACHIEVEMENTS n Maintained 99.99% uptime SLA ... - Apr 17
Senior IT Infrastructure & Security Architect
Des Plaines, IL
... Provided technical support for Windows 10 and Windows 11 desktops and laptops, resolving OS- level, hardware, and application issues Client: Digital Realty/ Insight Enterprises Jan 2022 – June 2023 Senior Helpdesk Support Responsibilities Security ... - Apr 17
... Provided technical support for Windows 10 and Windows 11 desktops and laptops, resolving OS- level, hardware, and application issues Client: Digital Realty/ Insight Enterprises Jan 2022 – June 2023 Senior Helpdesk Support Responsibilities Security ... - Apr 17
AI/Data Science Engineer in Training
Vietnam
... • IT Helpdesk RAG Chatbot: Deployed a locally-run chatbot utilizing RAG (Retrieval- Augmented Generation) architecture to assist employees with IT issues, ensuring data privacy and fast query resolution. • Health Insurance Data Automation: Automated ... - Apr 17
... • IT Helpdesk RAG Chatbot: Deployed a locally-run chatbot utilizing RAG (Retrieval- Augmented Generation) architecture to assist employees with IT issues, ensuring data privacy and fast query resolution. • Health Insurance Data Automation: Automated ... - Apr 17
Senior IBM WebSphere Administrator & DevOps Engineer
Austin, TX
... * Worked with Helpdesk and Site techs in resolving critical issues. * Managed PDC & BDC servers on the NT Domains and performed user administration. * Involved in monitoring performance and tuning on application servers using various tools and ... - Apr 17
... * Worked with Helpdesk and Site techs in resolving critical issues. * Managed PDC & BDC servers on the NT Domains and performed user administration. * Involved in monitoring performance and tuning on application servers using various tools and ... - Apr 17
IT Support Specialist with 12+ Years Experience
Van Nuys, CA
... Technical helpdesk, phone, email and IM, desktop support, troubleshoot break/fix and resolve issues with laptops / desktops running windows. SQL Database maintenance, XML, HTML exports, install and implement software packages, Networking, Basic ... - Apr 16
... Technical helpdesk, phone, email and IM, desktop support, troubleshoot break/fix and resolve issues with laptops / desktops running windows. SQL Database maintenance, XML, HTML exports, install and implement software packages, Networking, Basic ... - Apr 16
Senior IAM Engineer Ping Identity Expert
Jacksonville, FL
... •Migrated applications from legacy MFA to passwordless flows, cutting authenticationrelated helpdesk tickets by 30%. •Delivered 40+ new SAML/OIDC integrations using PingFederate, improving onboarding speed and reducing manual configuration work. ... - Apr 16
... •Migrated applications from legacy MFA to passwordless flows, cutting authenticationrelated helpdesk tickets by 30%. •Delivered 40+ new SAML/OIDC integrations using PingFederate, improving onboarding speed and reducing manual configuration work. ... - Apr 16
IT Support Technician Hardware, Networking & Remote Solutions
Cincinnati, OH
... Fork Truck Driver Certificate Damming in philosophy SAP Training Certificate Dell Certified HP Certified PC /Printer Professional Experience: Cigna\ Mind Lance Jan 7 2026 -Mar 10 2026 Desktop Support • Monitor Helpdesk ticketing system ServiceNow. ... - Apr 16
... Fork Truck Driver Certificate Damming in philosophy SAP Training Certificate Dell Certified HP Certified PC /Printer Professional Experience: Cigna\ Mind Lance Jan 7 2026 -Mar 10 2026 Desktop Support • Monitor Helpdesk ticketing system ServiceNow. ... - Apr 16
Senior IT System Administrator with TS/SCI Clearance
Garland, TX
... · Setup more than 200 VOIPS, 400 computers, maintain SIPR, NIPR, and CENTRIX helpdesk with troubleshooting, operating, maintain, and installing software on computers, and equipment in a tactical operations center/ network operation center. ... - Apr 16
... · Setup more than 200 VOIPS, 400 computers, maintain SIPR, NIPR, and CENTRIX helpdesk with troubleshooting, operating, maintain, and installing software on computers, and equipment in a tactical operations center/ network operation center. ... - Apr 16
Versatile Risk, Security, and Support Specialist
Florence, AL
... risk and security specialist Analyze suspect orders and account applications Assist in running the trouble ticket systems and helpdesk Execute critical thinking Manage 40-80 Zendesk and Intercom help desk tickets daily Case Management, August 2010 - ... - Apr 16
... risk and security specialist Analyze suspect orders and account applications Assist in running the trouble ticket systems and helpdesk Execute critical thinking Manage 40-80 Zendesk and Intercom help desk tickets daily Case Management, August 2010 - ... - Apr 16
Senior IT Infrastructure and Support Engineer
Alameda, CA
... o Update third-party applications using PowerShell remediation scripts ● End-User Support: o Coordinate with HR, User Managers, and outsource helpdesk services to ensure on-board users receive proper tools and required applications. o Provide white ... - Apr 16
... o Update third-party applications using PowerShell remediation scripts ● End-User Support: o Coordinate with HR, User Managers, and outsource helpdesk services to ensure on-board users receive proper tools and required applications. o Provide white ... - Apr 16