Duluth, GA
Tiffany Ofodile Duluth, GA 404-***-**** **************@*****.*** PROFESSIONAL SUMMARY Experienced Administrative and Helpdesk Support Professional with over 8 years of combined experience supporting enterprise users across corporate, healthcare IT, ...
- Feb 02
Raleigh, NC
... accurate documentation and timely case resolution ● Built rapport with members while maintaining efficiency and compliance Helpdesk Support Specialist Walmart Home Office December 2009 – July 2017 ● Provided enterprise-level technical support for ...
- Feb 02
Binangonan, Rizal, Philippines
... Place Vendome Mall (United Developers) Helpdesk / CAFM Operator November 2021 – August 2023 • Served as the primary point of contact for all CAFM-related activities, ensuring effective system usage and user support. • Received and processed facility ...
- Feb 01
Wylie, TX, 75098
... L2 Floor / phone support for Customer Service L1, Tier 1 technical support associates and Supervisor Escalations (Internal HelpDesk) Handled MCO/HSI escalations on business accounts working with Dslam equipment Worked offline tickets and customer ...
- Feb 01
Charlotte, NC
... Work incoming helpdesk tier 3 related tickets for end-users. Unisys Corporate Field Engineer Level 2 - Charlotte, NC 09/2019-04/2021 Level 2 Technical Support Engineer for AXA Corporate. Assisted with all escalations for end-user support. ...
- Feb 01
Washington, DC
... Helpdesk Technician Associate ISAllc-Arlington, VA November 2022 to July 2023 As a help desk technician associate, my goal was to provide computer support specialists and organizations with help and advice. I provided technical support to all users, ...
- Jan 31
Vienna, VA
... and SOPs Traveled with the CIOWG to San Antonio, TX and Atlanta, GA to provide meeting support in 2017 Created a Helpdesk and New Hire Manual for the AO Helpdesk Worked with the Federal Security Officer (FSO) on written materials to include ...
- Jan 31
Riverside, CA
... Bank - Riverside - Rehire October 2022 - current Technical Support Analyst Senior (Helpdesk/Client Services) •Answer Helpdesk inquiries concerning systems operation, proprietary and non-proprietary application, and hardware/ software conflicts. ...
- Jan 31
Hollywood Park, TX, 78232
... Awareness Training Tri-Tech System Administration Various Military Leadership Training NETWORK/SYSTEM ADMINISTRATOR EXPERIENCE Helpdesk/Desktop Support Manager May 2022 – Dec 2025 Kimbel Mechanical (formerly Gibson Plumbing) Hands-on management and ...
- Jan 30
Tacoma, WA
... CYNET- Amentum Aug 2022 - Jan 2023 Migration Helpdesk Technician (Contract) •Performed duties as a helpdesk technician. Assisted end users in performing the scheduled migration of Windows 10 computers and cell phones to the Amentum Azure enterprise ...
- Jan 30