Quezon City, Philippines
... Creating user accounts and reset passwords IT Helpdesk Stefanini March 2017 – November 2018 • Installing new software and hardware components. • Regularly evaluating our IT systems to ensure they meet the necessary demands. • Assisting with network ...
- Nov 29
Washington, DC
... Emagine IT Contractor / WSSC Laurel, MD 1/19 - 08/19 Service Desk Team Lead Managed a Team of 4 Tier I Helpdesk Analyst and 4 Tier 2 Desktop Support Analysts IT Group Performed Incident Management via Service Now. Interim Q/A manager for all ...
- Nov 28
Buford, GA
... very carefully manage my time Relationships: Collaborate with, escalate to, and utilize contacts / professional relationships with helpdesk personnel and all other enterprise-wide IT partners to construct answers / solutions Decision-Making: ...
- Nov 28
Ely, Cambridgeshire, United Kingdom
... HyperV daily checks and management, Assisting junior engineers with complex helpdesk tickets. Scripting for IT projects - Corporate screen saver / Forced pc restart schedule. Group policy implementation / testing and updates. SCCM configuration and ...
- Nov 27
Hazlet, NJ
... Professional Experience CGCSINC, contracted to LedgendBiotech, Raritan, NJ 07/2023- 01/13/2025 Helpdesk, Field Services Support Support employees on day-to-day IT functions. Setting up equipment for new employees. Onboarding new employees, utilize ...
- Nov 26
Las Vegas, NV
... Senior Network Administrator II, Third Tier Help Desk Administrator •Built Helpdesk and Network Operation Center from concept to implementation creating a tiered support system. Directed staff of 17 supporting over 2500 employees. •Developed reports ...
- Nov 26
Dusit, Thailand
... •Manage the Helpdesk system and follow up with the users. •Project management for HR personal confidential files IQVIA (Healthcare Consulting), New York, NY Aug 17 – May 18 Administrative Assistant supported a group of senior level 8 people. •Made ...
- Nov 25
Sacramento, CA
• IT Helpdesk support • Answered phones and routed them to correct department if needed. • Answered any and all questions in a timely manner. • Password resets • Hardware/software technical support which included MacOS, iOS, Windows 95-11, and ...
- Nov 25
Spring, TX
... SKILLS ● eCommerce Platform Support ● Technical Troubleshooting (Phone, Email, Chat) ● Software Installation & Configuration ● HTML, CSS, JavaScript (Basic) ● SaaS & Cloud-based Solutions ● CRM & Helpdesk Systems (e.g., Zendesk) ● Operating Systems: ...
- Nov 25
Katy, TX
... Helpdesk/Desktop Technician Manager Bechtel - Houston, TX April 2001 to April 2021 Exceptional interpersonal and communication skills. Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC ...
- Nov 24