Cincinnati, OH
... LAN solutions among hundreds of servers ●Designed, built and managed two datacenters ●Built, designed and managed teams in helpdesk solutions, ticketing systems and workflow ●Monitor and manage company P&L’s ●Designed and managed multiple teams of ...
- Mar 02
Whittier, CA
... Technical Advisor ISDN/DSL Helpdesk August 1999 – August 2001 ●Led technical support operations for DSL, ISDN, Online Office, Web Hosting, and E-Commerce services, managing customer escalations and generating $90,000 in referral revenue through ...
- Mar 02
Gulfport, MS
... Prime Technologies/Leidos Helpdesk Technician April 2018 – April 2019 • Managed customer technical assistance via phone and email; performed remote troubleshooting. • Documented issues and resolutions; updated customer status and information; ...
- Mar 01
Hayward, CA
... I possess over 10 years of relevant experience in troubleshooting and resolving hardware/software issues, providing helpdesk support, implementing IT/Network security, managing Transmission Control Protocol/Internet Protocol (TCP/IP) networking, ...
- Feb 28
East Windsor, NJ
... PROFESSIONAL EXPERIENCE Acara Solutions June 2019 – Present Provide End User Support Onsite and Remote Helpdesk Functions Level 1 and 2 Hardware and Software Repair Familiar with SCCM, Software Center, RSA and Cisco Vpn Remedy and Service Now ...
- Feb 27
Concord, TN
... ****** Helpdesk/Incident Manager, with 35 years of experience in- networking, hardware & software installations, purchasing, statistical reporting, and employee development; Strong ability to solve problems & troubleshoot requests for end users; ...
- Feb 27
Pune, Maharashtra, India
... Ltd.) - Quality Engineer (Aug 2013 – July 2015) Operations Data Tracking & Reporting • Teletech - Project Manager – (Nov 2010 – Aug 2013) Project Management, Reporting & Delivery Management KEY PROJECT & ACHIEVEMENTS Helpdesk Module Implementation ...
- Feb 27
Washington, DC
... Support a range of activities associated with the use of innovative technologies and approaches related to the environment, water and other natural resource management as part of the Disruptive KIDS (Knowledge, Information & Data Services) Helpdesk. ...
- Feb 26
Ridgeway, SC
... Board of Education of Augusta Ga Helpdesk Specialist – October 2021 – May - 2022 Take calls concerning teachers and students login issues Troubleshoot computer issues with software and hardware – Windows 10 / Windows 11 Troubleshoot printing issues ...
- Feb 26
Johannesburg, Gauteng, South Africa
... Function as helpdesk support for partners across Africa, offering technical assistance to a diverse range of users—both internal and external—through remote and hands-on support. Ensure timely logging, address and resolution of support calls within ...
- Feb 26