Clovis, CA, 93613
... Experience in maintaining helpdesk database to make sure all open work orders are finished on time and timely manner, and that all work orders have complete and accurate information. Other skills include Typing, Excellent Phone Skills, Willingness ...
- Oct 06
Lake Oswego, OR, 97035
... SERVICE HELPDESK - CS OPS TEAM MGR and CSR ThermoFisher Scientific (FEI) Hillsboro, OR Jan 2002 – Dec 2008 • Built inter-company service orders to purchase items from other sites, domestically and foreign - this role is now part of Logistics. • ...
- Oct 06
Belle Chasse, LA, 70037
... Hewlett-Packard Enterprise - Houston, TX,November 2007 to August 2009 Computer Assembler, Help Desk Agent • Worked as a computer assembler and helpdesk agent at HP. • We built servers for hospitals and large corporations, with responsibilities that ...
- Oct 06
Houston, TX
... 9/2014 – 9/2018 and IT Helpdesk Support Analyst – 10/2009 to 9/2014 Experience with PCs with Windows operating systems and some Macintosh experience, including mobile devices; VPN Experience with Wyse Terminals and Citrix Technology. Respond to ...
- Oct 06
Katy, TX
... application stability and quality before customer-facing deployment Retail Helpdesk SME (Subject Matter Expert) Cingular Wireless June 2006 – March 2008 •Acted as escalation point for unresolved technical issues across corporate retail stores; ...
- Oct 06
Brooklyn, NY
... •Enhanced helpdesk ticketing system, resulting in reduction in support call turnaround time, followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution. •Configured hardware, devices and ...
- Oct 05
Miami, FL
... SmartSource Inc May 2021 – Dec 2024 Computer Technician •Helpdesk support, teller refresh, branch remediation for Chase Bank, preventive maintenance, installation •And break-fix solution of POS system. Update of software on pos, drive through speed ...
- Oct 05
Davenport, IA
... Triage of ServiceNow Incidents and work according to priority Break/fix duties as assigned for inventory items due for repair or upgrade Helpdesk Support Technician September 2009 – March 2010 Exceeded issue-resolution targets and achieved exemplary ...
- Oct 05
Belleville, IL
... • Managed concurrent projects using Helpdesk ticketing software, ensuring prioritization and documentation. Instructional Materials Coordinator, May 2016 – Dec 2019 • Maintaining database of publisher policies regarding teacher materials and gratis ...
- Oct 04
Killeen, TX
... • Troubleshooting and supporting tickets escalated from helpdesk resolving software hardware and network issues. • Maintain technical documentation, customer records, and incident reports to improve service quality and operational efficiency. • ...
- Oct 04