Elkton, MD
... Develop automation with PowerShell, engineer monitoring solutions, maintain ticketing/helpdesk workflows, and collaborate with cross-functional teams to streamline onboarding/offboarding, optimize system performance, improve documentation, and ...
- Apr 23
Johannesburg, Gauteng, South Africa
... Summary Patient and knowledgeable Helpdesk Support Specialist with extensive experience assisting users with computer proficiency on SAP Ariba and the Linkage platform. Proven ability to provide clear instructions, troubleshoot issues, and ensure ...
- Apr 23
Shelbyville, IN
... PROFESSIONAL EXPERIENCE: Ryobi Die Casting Shelbyville, IN Nov 2023 – Nov 2025 IT Helpdesk Technician Resolved 3,200+ customer trouble tickets within a two-year period, demonstrating exceptional efficiency and problem-solving skills in a high-volume ...
- Apr 23
Calamba, Misamis Occidental, Philippines
... as an IT Technical Helpdesk Engineer that provides IT support to both hardware and software problems for their manufacturing employees. TECHNICAL SUPPORT ENGINEER TELETECH STA. ROSA DECEMBER 2010 – MAY 2011 (6-MOS) I was responsible for supporting ...
- Apr 23
Washington, DC
... Scheduled/and chaired meetings for GFM/IBS Helpdesk. Recognized and recommended areas needing improvement within specified areas of operation and management. January 2005 – July 2008 Customer Support Representative Alexandria, VA Answered, evaluated ...
- Apr 22
Braintree, MA
... PROFESSIONAL EXPERIENCE FSG Consulting Boston, MA Systems Administrator Sept 2014 – Current • Provide 24x7 Helpdesk/Desktop support to approximately 150 global employees in a Windows 11, MS Entra Hybrid environment. • Manage end-to-end onboarding & ...
- Apr 22
Bangladesh
... IT Support: OS/Application Installation, Patch Management, Troubleshooting, Backup & Recovery, Remote Support, Helpdesk Systems. Tools: MS Office Suite, AnyDesk, TeamViewer, UltraViewer, RDP, GLPI, Freshdesk. Training Summary: Name of Training ...
- Apr 22
Chesapeake, VA
... Integrated projects and helpdesk tickets in SERVICENOW, setup projects and tracked projects in ServiceNow. Improved performance of the HAUSTAS and APC (bus routing and Automated People Counter) software to capture the correct bus route accuracy and ...
- Apr 22
Fairfax, VA
... Work Experience Help Desk Tier 1 Technician Iron Bow Technologies, Herndon VA Feb 2023-Jun 2024 May 2025 - Present Provided helpdesk and technical support to local and off-site users, addressing inquiries via phone calls, web requests, and emails. ...
- Apr 22
Yukon, OK
Chase Salas *** **** ****, *****, ** ***** ~ 405-***-**** ~ *****.******@*****.*** EDUCATION Oklahoma State University June 2023 - May 2025 Bachelor of Science in Business Administration GPA: 3.4 Major: Management Information Systems Oklahoma City...
- Apr 21