State College, PA
Hemanta Adhikari Harrisburg PA 717-***-**** **********@*****.*** www.linkedin.com/in/hemanta-adhikari-a2766239b IT Helpdesk Professional Summary IT Helpdesk Technician with 3+ years of experience providing technical support in fast- paced MSP ...
- Jan 18
Austin, TX
... -Log customer calls meticulously using helpdesk software, providing comprehensive descriptions of issues, and documenting solutions. YouTube TV EOG Operator/Support Specialist Tata Consultancy Services Jan 2022 - Sep 2023 -Monitored live and non ...
- Jan 18
Rio Rancho, NM
... Additional expertise in directing, supervising, coaching, mentoring, managing and supporting project management, asset management, desktop support, helpdesk, computer application, contractors, vendors and operations departments. Customer service ...
- Jan 18
Providence, RI, 02903
... - Utilized helpdesk ticketing systems for issue tracking, resolution, and reporting. EDUCATION Associate Degree of Science in Computer Network Administration Keiser University Fort Lauderdale, Florida August 1999 – April 2001
- Jan 18
Arlington, VA
... EXPERIENCE Information Technology Service Desk Analyst / Red Cloud Cybersecurity – Remote/NY 08/2025 Provide support for hardware, software, application, and network problems submitted to the Helpdesk ticketing system, support calls, and emails. ...
- Jan 17
Mumbai, Maharashtra, India
... IT-Helpdesk Executive, Zenta India Pvt.Ltd, Mumbai, India 06/2005 – 06/2008 Prepared daily pending calls report and disseminated it across respective teams. Compiled critical downtime reports for senior management. Drafted weekly reports for ...
- Jan 17
Jackson, MS
... restraint • Window cleaning tools • Account Management • Animal care • Carpet extractors • Slip and fall prevention • Helpdesk Support • Floor buffers • Regulatory compliance management • Pressure washing • Vacuuming • Fire safety procedures • ...
- Jan 17
Canada
... Computer Operator & IT Helpdesk 08/2011 to 11/2012 MNS Services - Baroda, Gujarat, India Client: Alembic Ltd. Baroda, Gujarat, India Location: Nirayu Plant & Paushak Plant ● Checked in hardware components and ensured their proper functioning ● ...
- Jan 17
Washington, DC
... USPS March 2010 - August 2017 IT Helpdesk Analyst Diagnosed and resolved network connectivity issues, ensuring a 5% reduction in user-reported incidents over a fiscal year. PG Police June 2007 - February 2010 City Police officer Retired after being ...
- Jan 17
Portland, OR
... Vanderhouwen(Sep 2018 to 2019) Clackamas, OR Helpdesk Technician ●Managed over 500 end users and PC’s Replaced down and broken EPMS stations ●Worked in web Helpdesk ticketing system Navigated multiple cues and worked tickets Troubleshoot issues ...
- Jan 16