| Resume alert | Resumes 1 - 10 of 37 |
Support Specialist Windows Server
Hanover, PA
... I continued in this role supporting PC's, Laptops, and HelpDesk. I worked with trouble ticketing systems such as Track-It and HelpSTAR. I assisted the network team in building and troubleshooting HP Proliant servers and running Cat5 ethernet cabling ... - Feb 05
... I continued in this role supporting PC's, Laptops, and HelpDesk. I worked with trouble ticketing systems such as Track-It and HelpSTAR. I assisted the network team in building and troubleshooting HP Proliant servers and running Cat5 ethernet cabling ... - Feb 05
Active Directory Software Applications
Windsor, PA, 17366
... Monitors problem resolution rates and status in JIRA for all active IT related helpdesk tickets Setup and Manage company Cell phones using Microsoft Intune Company portal. Coordinate with IT vendors Dell and CDW for ordering Laptops other computer ... - 2023 Sep 20
... Monitors problem resolution rates and status in JIRA for all active IT related helpdesk tickets Setup and Manage company Cell phones using Microsoft Intune Company portal. Coordinate with IT vendors Dell and CDW for ordering Laptops other computer ... - 2023 Sep 20
Team Lead Software Support
Westminster, MD
... Hunt Valley, MD Field Systems Engineer Consulted with several Baltimore and Washington area companies, providing Level 2 Helpdesk Support Worked in Novell 3.x & 4.x, NT 3.51 & 4.0 environments Provided support to Windows 95, 3.11, Microsoft Office ... - 2023 Sep 11
... Hunt Valley, MD Field Systems Engineer Consulted with several Baltimore and Washington area companies, providing Level 2 Helpdesk Support Worked in Novell 3.x & 4.x, NT 3.51 & 4.0 environments Provided support to Windows 95, 3.11, Microsoft Office ... - 2023 Sep 11
Customer Service Help Desk
York, PA
... February 2014-May-2014 Answer Helpdesk calls and provide desktop support over the phone Respond to consumer telephone calls and internal email requests for service in a timely manner, research issues and resolve each interaction in a timely manner. ... - 2023 Aug 31
... February 2014-May-2014 Answer Helpdesk calls and provide desktop support over the phone Respond to consumer telephone calls and internal email requests for service in a timely manner, research issues and resolve each interaction in a timely manner. ... - 2023 Aug 31
Operations Manager Network Administrator
Westminster, MD
... I remain a consultant for the Uberboot CD (as described in the Senior Network Administrator section below) for the IMCEN Tier II Helpdesk. Network Administrator (Pentagon, 2003 - 2008) - I provided support for the U.S. Army’s Information Management ... - 2023 Aug 30
... I remain a consultant for the Uberboot CD (as described in the Senior Network Administrator section below) for the IMCEN Tier II Helpdesk. Network Administrator (Pentagon, 2003 - 2008) - I provided support for the U.S. Army’s Information Management ... - 2023 Aug 30
Data Entry Customer Service
New Freedom, PA
... 12/2017 – 2/2020 (Contractor) National Association for the Education of Young Children (NAEYC) Membership Finance Department/ Education Accreditation Nonprofit Membership Job Title Database Accounts Receivable/Helpdesk Analyst • Exemplified a ... - 2023 Jun 02
... 12/2017 – 2/2020 (Contractor) National Association for the Education of Young Children (NAEYC) Membership Finance Department/ Education Accreditation Nonprofit Membership Job Title Database Accounts Receivable/Helpdesk Analyst • Exemplified a ... - 2023 Jun 02
Vice President, Information Technology
Timonium, MD
... storage, datacenter consolidation, and VMWare virtualization Reduced response and downtime 50% by implementing a world-class helpdesk system Developed and presented 5-year strategic plan for executive leadership acceptance complete with corrective ... - 2023 Mar 20
... storage, datacenter consolidation, and VMWare virtualization Reduced response and downtime 50% by implementing a world-class helpdesk system Developed and presented 5-year strategic plan for executive leadership acceptance complete with corrective ... - 2023 Mar 20
Support Specialist Administrative Coordinator
Maryland
... remote desktops, users’ rights management NTFS permissions Experience with windows 7, 10 and MacOS, imaging and deploying Helpdesk ticketing systems (ManageEngine, Zammad) Use of remote support tools such as Team Viewer CCNA and network experience. ... - 2023 Mar 14
... remote desktops, users’ rights management NTFS permissions Experience with windows 7, 10 and MacOS, imaging and deploying Helpdesk ticketing systems (ManageEngine, Zammad) Use of remote support tools such as Team Viewer CCNA and network experience. ... - 2023 Mar 14
Digital Forensics Security Manager
Bel Air South, MD, 21015
... o Manages contract IT hardware (Windows Desktops, printers, routers, and digital cameras), and handles helpdesk requests for the sites Access Control System. • Notable Accomplishments: o While serving as a Lieutenant at the Avenue at Whitemarsh I ... - 2021 Jun 30
... o Manages contract IT hardware (Windows Desktops, printers, routers, and digital cameras), and handles helpdesk requests for the sites Access Control System. • Notable Accomplishments: o While serving as a Lieutenant at the Avenue at Whitemarsh I ... - 2021 Jun 30
Manager Information Technology
Towson, MD
... •Assisted in performing helpdesk operations to over 500 end users. •Responsible for creating, maintaining and managing life cycle replacements for all system and non-system related automations equipment within the organization. •Developed and ... - 2020 Oct 29
... •Assisted in performing helpdesk operations to over 500 end users. •Responsible for creating, maintaining and managing life cycle replacements for all system and non-system related automations equipment within the organization. •Developed and ... - 2020 Oct 29