Charles A. Mella (Chuck)

* ***** **** ** ********, VA 22554 540-***-**** adzcie@r.postjobfree.com

Objective: To expand my career path by seeking new opportunities in either a systems support/administration or DevOps/PowerShell environment. I am an industrious, self-motivated individual, quick to learn new systems and eager to meet new challenges.

Current Clearance Level

Top Secret (SCI)

Technical Experience Summary

Software: I am currently experienced with

Microsoft Windows Server OS’ through 2012 R2. I am currently studying the Windows 2016/2022 OS (and Windows 10) through practical application in my private lab network environment.

Limited Linux (Ubuntu) & Mac OSX.

Microsoft application servers including Exchange, SharePoint, SQL and IIS.

Enterprise Monitoring based applications (Microsoft System Center Operations Manager (SCOM) 2007, Hypersoft OmniAnalyser, AlchemyEye, SNMPc, and Windows Performance Monitor).

Scripting applications, Active Directory and Group Policy (PowerShell, CMD/Batch, VBScript, XML/HTML).

Enterprise Data Recovery applications (VERITAS NSE and CommVault Simpana with CommNet Reporting)

Microsoft applications including Office, Project and Visio.

Miscellaneous network and system applications (LanDesk, Virtual CD and other ISO programs, Dameware, Hyena and other utilities, Putty, WebEx, RDP, Citrix, and VNC).

Hardware - I have solid experience with:

Intel compatible 32bit and 64bit architecture servers and workstations ranging from upgrades and system construction to troubleshooting and system diagnostics.

Rack mounted servers, devices & environmental monitors.

Virtualized servers and devices (VMware, VM Server, Fusion, Q, etc).

Network infrastructure (switches, cabling, etc)

SCSI, Fiber channel (brocade switches, host bus adapters, cabling and zoning).

NAS, SAN storage, Tape library systems (HP SDLT, IBM & Quantum LTO libraries) and Data-Domain virtual tape library systems (DDR560 series and their de-duplication technology).

Wireless networks (B, G &N) and Mobile broadband.

Network protocols including USB over IP. Ethernet over power-line and some VoIP.

My military experience included the use, maintenance and troubleshooting of aircraft communications, navigation, tactical equipment and RADAR.

Employment History

Amentum/PAE, Springfield VA Feb 2022 – Present

System Administrator - Amentum - Springfield, VA

I provide support for the Joint Chiefs (Air Force) as a System Administrator. My primary responsibilities as a member of the IT Team include supporting multiple Enterprise networks. This entails both production environments and a forthcoming Lab/Dev environment.

Within those environs I support, maintain and troubleshoot both Windows servers and Windows 10/11workstations. I work with our virtualized environment (VMWare Horizon VDI), and the hosting ESXi servers. I ensure our patching is current using WSUS and Powershell to automate Updates across all networks. I work within the team to support the customer, resolve Active Directory issues and day to day problems as they arise. I am currently leading the initiative to manage, roaming profiles with Group Policies. I am also restructuring our current GPO structure to improve login times and clear out older, outdated settings.

Additionally, I also create custom scripts for use with our Monitoring solution and other administrative efforts using PowerShell, Batch and VBScript, I also write AD management PowerShell snippets to assist the other IT admins.

Microsoft Corporation, Washington DC May 2017 – Feb 2022

Consultant - I provided support for various customers as a consultant. Initially I was involved with the MedCom push in deploying Windows 10 and replacing their obsolete Windows XP/7 infrastructure. I was also on the teams supporting ArCyber and IMCOM in their deployment and MDT efforts. Since then, my role has been primarily DevOps, supporting multiple Army agencies with their Desired State Configuration (DSC) deployments via PowerShell managed via Azure DevOps Server.

OnPoint Consulting, Washington DC March 2017 – May 2017

Senior Associate - I provided support for the State Department (DoS) as a System Administrator supporting both production and development environments within the DoS Enterprise networks. Within those environs my primary task was developing and implementing Group Policy as a method for hardening, securing and standardizing each network according to its defined requirements. I researched procedures for and assisted with the design and deployment of RoDCs for the creation of new DMZ networks. At the request of management, I demonstrated and mentored other team members in the uses and application of PowerShell code for the support of Active Directory and Group Policy administration.

Northrop Grumman Inc., Fairfax Virginia January 2013 – February 2017

Windows Engineer - I provided support for the Department of Homeland Security (DHS) as a Windows Engineer. My role was supporting DHS as a member of the Windows Team supporting their Enterprise networks (production and development) at several classification levels. My duties included the maintenance of both Windows servers and workstations. This entailed patching, occasional direct customer support, and resolving other day to day problems as they arose. As part of the team I engaged in the management of Active Directory and assisted in resolving AD issues. I developed SOPs for the creation and deployment of new sites within Active Directory, and assisted team members with cross-training in AD and Group Policy (GP). Additionally, I also wrote custom scripts for use with the DHS CM solution to deploy patches and other required updates to remote sites and systems using Batch, PowerShell and VBScript.

In addition to team-related duties I was also assigned the GP Management Project. In this role, I lead the initiative to manage, monitor and design Group Policies and restructured the AD OU for better security management via GPO. I combined PowerShell with STIG checklists to create STIG-based policies allowing GPOs to automatically ensure systems compliance to the DISA STIG requirements. These efforts also directly lead to my designing of a central configuration solution for deploying and managing Java throughout the enterprise utilizing group policy.

Executech Strategic Consulting, Woodbridge Virginia February 2012 – January 2013

Senior Systems Administrator - I provided support for the Defense Threat Reduction Agency (DTRA) as a System Administrator within the J9-ISN Branch. My primary responsibilities include designing and testing various software and hardware configurations within a controlled testing environment. I built and maintained test environments and production systems to include Microsoft 2008 Server, Windows 7, Linux, and Open BSD to facilitate those environments. Within these environments, I designed, modified and troubleshot various configurations, scripts (PowerShell & VBScript), applications and appliances as requested by the customer and assisted them with evaluating vendor products (e.g. Designing, installing and handing-off a fully functional CommVault Simpana 9 environment to a requesting customer). I fully supported in-house Microsoft (MS) SQL 2005/2008 R2 and System Center Operations Manager 2007 R2 servers. I verified new servers against various DISA security checklists (STIG) and submitted same for Gold Disk and Retina scanning. I troubleshot, configured and tuned various Active Directory objects, GPOs, DNS, VMware hosts/guests and other environmental issues. I reviewed Technical Implementation Plan (TIP) checklists submitted by other task orders and developed and maintained user, technical, and system documentation as project deliverables. Additionally, I designed custom DBs and scripts for use within the agency to improve service delivery, reduce the cost of administration and created a shared knowledgebase for the Admins on staff.

L3 Communications, Stratis, Reston Virginia 1997 – September 2011

Senior Systems Administrator (Pentagon, 2008 - 2011) - I provided support for the U.S. Army’s ITA Datacenter Center (ITA-DC) as a LAN Administrator. My primary responsibilities include managing and maintaining ITA-DC monitoring and alerting solutions for the Army’s Information Management Center (IMCEN) and its supported agencies. IMCEN is currently utilizing several monitoring and alerting solutions including scripted alerts (PowerShell, AutoIt, VBScript, Command-line, etc.), AlchemyEye, SNMPc, Hypersoft OmniAnalyser, Windows Performance Monitor and Microsoft System Center Operations Manager (SCOM) 2007. I am currently in the process of integrating these various solutions into a single solution under SCOM 2007 and PowerShell. I perform Network and Email management, and continue to provide consulting support for IMCEN’s Backup Team. Additionally, I have created websites for both the monitoring and backup teams. I remain a consultant for the Uberboot CD (as described in the Senior Network Administrator section below) for the IMCEN Tier II Helpdesk.

Network Administrator (Pentagon, 2003 - 2008) - I provided support for the U.S. Army’s Information Management Center (IMCEN) as a LAN Administrator. As the Backup Team Lead, my primary responsibilities included managing the backup team’s four other members and maintaining backups and data recovery for the Army Pentagon. My first major project was to migrate IMCEN’s backup architecture from VERITAS Network Storage Enterprise (NSE) to the CommVault Galaxy backup solution. This entailed completely replacing all of the backup servers, configuring the tape libraries, DataDomain VTL’s (with de-duplication) and fiber channel routers. I managed four of the major revision upgrades for Commvault Galaxy (later Simpana) as in-place upgrades with minimal impact to the production environment. I worked with Commvault personnel to improve software performance; some of my recommendations were added to later versions of Commvault. As the team lead, I also provided training and instruction to my team members on the intricacies of recovery software, storage area networks, data de-duplication, VTLs and CIFS backups

Additionally, as a member of the enterprise support group I also assisted in the planning and configuration of many of IMCEN’s 2000/2003 servers, performed LAN and Email account management, and resolved LAN/WAN connectivity issues working with other network administrators. I completed the migration of the Army G-1 agency into management under IMCEN and assisted with migration events for other agencies. I continued to be the primary network administrator for the Army G-1 in IMCEN. I also maintained a website for IMCEN designed to centralize all pagers and provide a single-source, easy to use location for paging technical personnel. I also continued to author and maintain the Überboot CD (as described in the Senior Network Administrator section below) for the IMCEN Tier II Helpdesk and the Implementation Team.

Senior Network Administrator (Pentagon, 1999 - 2003) - I provided support for the U.S. Army’s Office of the Deputy Chief of Staff, Personnel (Army G-1) as the senior LAN Administrator. My responsibilities included configuring and maintaining agency NT/2000 servers, managing data backups, designing network infrastructure, LAN and Email account management, resolving LAN/WAN connectivity issues and training the other network administrators. My other responsibilities included managing the network team as well as the entire helpdesk during the project manager’s absence. When I joined the G-1 LAN team I inherited an unstable LAN that averaged three to- four major outages weekly. I set out and rebuilt the entire LAN environment, added a Technical Library server, a CD Jukebox Info-server and monitoring servers. During my remaining tenure there were only five network outages, four caused by age-related hardware failures and one by the terrorist attack on the Pentagon.

Prior to August 2001, I managed and oversaw the migration of the entire G-1 LAN to a new server farm in the newly reconstructed wedge of the Pentagon. This entailed using new equipment to duplicate our existing configuration. My staff and I were able to complete this in just over four months with no downtime for the end-users. After the September 11th attack, my team recovered our LAN equipment from the server farm and reestablished a fully functional LAN at an offsite location. Within four months my team was able to reintegrate our LAN equipment back into its permanent residence in the Pentagon. My other duties included assisting IMCEN’s Depot Services Manager by administering their tech server and by developing and maintaining a modified 32-bit bootable CD which was called the “Uberboot CD” This disk provided Workstation and Network support across multiple hardware platforms for in-field technicians.

Depot Services Manager (Pentagon, 1998 - 1999) - I provided support for the U.S. Army’s Information Management Support Center (IMCEN) as the supervisor of the Installation and Configuration (IC) Team consisting of three Sr. Depot Technicians. My duties included coordinating and supervising the imaging, configuration, delivery and installation of new and reconfigured systems in a network environment at end user locations. I was responsible for ensuring proper integration of various software applications into an IMCEN standard-load configuration and development of the configurations for various operating systems and hardware platforms as well as the proper imaging of these configurations using approved imaging software such as GHOST. Additionally, I ensured proper inventory accountability for incoming and displaced equipment. I also provided system administration on various Test-lab Novell and NT servers.

Networking & Systems Specialist (Pentagon, 1997 - 1998) - I provided support as a computer specialist troubleshooting hardware and software problems and providing network and help desk support for end user requirements. My duties were to provide contract support at the Pentagon for various Army departments. This included upgrades and configuration of systems, memory, removable media, PCMCIA, tape back-ups and disk drives (HDD and CD). This also included the repair and manufacture of twisted-pair cables, installation of user software, system and network troubleshooting and assisting end-users with local applications software.

Carfax Inc., Fairfax, VA 1996-1997

Systems Support Analyst – I provided end-user PC support, installed user software, troubleshot hardware and software and provided network support and administration. I performed the installation and checkout of various LAN hardware and software and performed upgrades and configuration of workstation systems memory, chipset BIOS, CD-ROM, SCSI and IDE hard drives. I repaired, manufactured and ran twisted-pair cables and jacks. I troubleshot and repaired computer circuit boards and sub-assemblies. I trained end-users on local applications software.

Compex Corp., Alexandria, VA 1994-1996

Technical Computer Analyst (Pentagon) - I provided Helpdesk support and PC maintenance troubleshooting various hardware and software problems. I provided support for network and local user requirements, upgraded and set-up memory, chipset BIOS, CD-ROM, SCSI and IDE hard-drives. I completed installation and checkout of various LAN hardware and software, repaired and manufactured thin-net Ethernet (RG-58) and twisted pair cables. I also provided installation of user software, circuit board troubleshooting and repair and end-user training on local applications software.

Columbia Vending, Delmar, DE 1994-1994 Electronics Technician

United States Navy 1984 – 1993

Avionics Technician/Asst. Supervisor (Willow Grove, PA 2 years

Squadron Ground Training Supervisor (Washington, DC 7 years)

Education & Certifications

Microsoft Azure Administrator Associate

CompTIA A+ Certified Technician Security+ 2008 Security+ CE

Microsoft Certified Professional Microsoft Certified Systems Engineer +Internet

GIAC Certified Forensic Examiner (GCFE)

vSphere w/Operations Management (v5.5)

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