Jason A. McClintock *** S Franklin St. 717-***-****
Hanover, PA 17331 ad3ed6@r.postjobfree.com
Education 1997-1998 York Technical Institute York, PA Associate in Specialized Business - Computer Systems Specialist The foundation of my technical experience began on PC's, Laptops, and Servers running Microsoft Windows and IBM OS/400. After one year as a Computer Operator I was promoted to PC Support Specialist where I gained valuable experience in PC hardware/software. I continued in this role supporting PC's, Laptops, and HelpDesk. I worked with trouble ticketing systems such as Track-It and HelpSTAR. I assisted the network team in building and troubleshooting HP Proliant servers and running Cat5 ethernet cabling. After five years I was promoted to Technical Support Specialist taking on more challenging projects such as Windows server backups using an Exabyte Magnum 1X7 LTO tape drive and Symantec Backup Exec 11d. I gained experience using Microsoft Routing and Remote Access and PPTP VPN to support remote connectivity of 80 warehouse locations spread out across the country. Three years later I was promoted to Network Administrator where I worked on Active Directory, HP Proliant servers, IBM BladeCenter servers, SQL 2000/2005, Equisys Zetafax Fax server, Enterprise BlackBerry, and Exchange 2003.
Technical Skills
* TCP/IP, DNS, DHCP, PPTP * Hyperterminal
* Routers * Putty
* Switches(Foundry, Motorola) * Wireless
* CheckPoint/Nokia Firewalls * Symantec Ghost
* Subnetting * Terminal Server
* Active Directory * TCP/IP Print Servers
* Exchange * Microsoft IIS
* Citrix * WhatsUp Gold
* Barracuda Spam/Web Filters * Aventail VPN
* IPSec VPN * DSL, Cable, T1, Satellite
* Oracle JDEdward's OneWorld * HelpSTAR
* SQL * Windows Server 2008
* Windows 10 * Windows Server 2012
* IBM OS/400 * Windows Server 2016
* PC's, Laptops, HelpDesk * Windows Server 2019
* Showcase Analyzer * Symantec Backup Exec
Work Experience
McClintock Technologies, LLC – Small Business Owner/Consultant (2016-2021)
* Run Network Vulnerability Scans * Repair Sharepoint Sites
* Diagram Demarc Switch Rooms * Manage Webfaction External DNS and Web Hosting
* Microsoft Licensing Documentation * Install AVG Virus Server
* Install SSL Certificates for Websites * Build VMWare Servers
* Upgrade SQL Server Databases * Build Spiceworks Network Inventory Servers
* Upgrade Domain from 2003 Functional Level to 2016 Functional Level
* IIS Server Administration * Build WSUS Server
* Install Polycom IP550 VOIP * Build Domain Controllers
* Setup VLAN Tagging * Upgrade Quickbooks Server
* Configure Login Scripts * Setup DHCP Reservations
* Implement Teamviewer Admins * Check DC Health - DCDIAG, REPADMIN /SYNCALL /REPLSUMMARY /SHOWREPS Snyder's of Hanover - Network Administrator (2007-2011)
* Setup 75 Remote IPSec VPN Tunnels to improve connectivity and security
* Built HP and IBM Servers with Windows 2000/2003/2008
* Setup Active Directory and Exchange 2003 users
* Install and support Foundry, LinkSys, Symbol, and Motorola network switches
* Supported Citrix Presentation 4.5 application servers
* Answer HelpDesk calls
* Setup users on BlackBerry Enterprise server
* Support Aventail VPN users
Snyder's of Hanover - Technical Support Specialist (2004-2007)
* Support 1000+ PC's and Laptops running Windows 2000/XP/Vista
* Troubleshoot HelpDesk issues using Track-It and HelpSTAR trouble ticketing software
* Setup Equisys Zetafax server
* Run backups using Symantec Backup Exec
* Support PPTP and Aventail VPN
* Image computers using Symantec Ghost
* Setup SQL 2000/2005
* Setup and troubleshoot Microsoft Office 2000/2003
* Troubleshoot Citrix applications
* Setup wireless Laptops/PC's
Snyder's of Hanover - PC Support Specialist (1999-2004)
* Imaged PC's and Laptops using ImageCast and Symantec Ghost
* Install various software programs such as AutoCAD, Adobe Writer/Reader, Microsoft Office, Kantech Security, SurfControl, Undelete, Microsoft Proxy Server, WinRAR, PKZip, Showcase Analyzer/Query, and IBM Client Access
* Answer HelpDesk calls
* Patch Cat5, Cat3, and cross connect cable
* Install DSL, Cable, and Satellite modems along with LinkSys, DLink, and NetGear routers
* Setup training room projectors
* Install Analog/Digital phones
Snyder's of Hanover - Computer Operator (1998-1999)
* Print invoices off AS/400
* Answer HelpDesk calls
* Install PC/Laptop software
* Run backups using IBM/Magstar tape drive
* Replace monitors
* Replace Toner cartridges
* Ensure building doors are locked off hours
* Burst perforated reports
* Setup training room PC's/Laptops