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Bel Air, MD, 21014
... Worked in partnership with North American Helpdesk to train and develop at least 200 employees on new processes, and system rollouts. . Performed administrative and secretarial support functions for Senior Executives . Created and implemented new ...
- 2011 Feb 03
Hampstead, MD, 21074
... April 2003- Dec 2005 Owner - Computer Personal Helpdesk, Graphic Design & Teacher Click Here Computers Responsibilities: Computer cleanup, installation, repair, graphic design, tutoring, and software classes. Create marketing materials such as ...
- 2010 Oct 20
Marietta, PA, 17547
... Provided technical support for the entire company (300+ employees) onsite and remotely at all 13 locations using Readydesk (helpdesk ticketing system), email, remote desktop technology and phone/cell for communication. Performed the installation, ...
- 2010 Sep 29
Hanover, PA, 17331
... Served as group lead for resolving all system issues through company helpdesk. Handled store cash volume ($10-20k/daily), order supplies for administrative budget office, processing cash and checks and ensuring each register had accurate currency. ...
- 2010 Sep 20
Westminster, MD, 21157
... with the helpdesk resolving network connectivity problems on a Novell Network. Worked extensively with, imaging, installing new software, as well as break-fix. 2001-2002 Tek Systems Worked as a contract employee for Compaq, repairing computers and ...
- 2010 Jul 20
Hanover, PA, 17331
... Hanover, PA 17331 2007 to 2008 While at UTZ Quality Foods, I was responsible for the helpdesk/phone support for 350 users and 200Pc’s. I was responsible for all HP networked printers from HP 4000 B/W lasers through CP 6015dn. I was also responsible ...
- 2010 Apr 01
Bel Air, MD, 21015
... Computer Science Corporation - 2000 - 2001 Senior Helpdesk Support Lead Team Lead for weekend support staff of midrange, mainframe, network, and desktop software platforms supporting over 30 medium to large CSC outsourcing clients. Troubleshoot ...
- 2010 Mar 09