Helpdesk resumes in Lynn, MA

Bedford, MA
... Established phone adequate, Sla, and procedures for Helpdesk/Technical support department. Created and edited standard operating procedures for Help desk, System operations, and product support departments. Enacted executive vision by planning and ... - 2024 Oct 11

Boston, MA
... Relevant experience IT Operations Coordinator (01/ 2020 – 10/2023) Company: Progress in Peace non-profit organization/ Kurdistan • Provide comprehensive helpdesk support for users on hardware, software, networking. • support, troubleshoot, and ... - 2024 Jul 17

Everett, MA
... algorithms Technical Support Engineer Intern, Harvard University, Boston, MA May 2023 – Aug 2023 • Provided comprehensive helpdesk support encompassing computers, network equipment, and software • Facilitated with imaging, backing up, restoring, ... - 2024 Jun 26

Malden, MA
... ********, ** 02152 Phone# 310-***-**** SUMMARY: ●A detail-oriented IT Professional who holds a bachelor’s degree in computer science offering 10+ years of experience providing both helpdesk and deskside support. ●Has worked closely with company ... - 2024 Jun 17

Dedham, MA
... TECHNICAL SKILL: Tools: Postman, Swagger, Jira, Enterprise Tester, Remedy, NextGen EHR/EMR, ICS, EPM, Rundeck, AWS, QA Partner/SILK, SQA Robot, SourceSafe HelpDesk, Jira, Mercury Test director, E-Team, StarTeam, AQT. Operating Systems: MS Windows, ... - 2024 Mar 13

Somerville, MA
... 14, 2005 IS Helpdesk Technician: Providing help desk coverage. Resolving customer help desk issues within an efficient time frame. Providing technical support required for Staples Store, Corporate and Warehouse Issues. Addresses issues such as POS, ... - 2024 Feb 20

Boston, MA
... City of Cambridge Cambridge, MA Technical Support Intern August 2022 - December 2022 Logged and managed trouble tickets via email and phone using the Cambridge Helpdesk System (CHS) to ensure timely issue resolution and efficient support services. ... - 2024 Feb 06

Wilmington, MA
... A+ Certification Microsoft Office 365 experience Hardware/Software Troubleshooting Installation of antivirus and spyware Helpdesk/End User Support Packet Tracer – Cisco Simulation Tool VLAN Creation Basic Router & Switching Setting Firewall Rules ... - 2024 Jan 26

Boston, MA
... Specialist RACNPS June 2000 to January 2019 Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. ... - 2024 Jan 19

Medford, MA
... work with individuals across the community •Delivered just-in-time support both at the HelpDesk and across campus and respond to departmental technical emergencies in order to minimize data loss, meet deadlines, and support needs of users •Tested ... - 2023 Dec 22