SUMMARY:

Highly skilled Software QA professional with diverse background in multiple industries, including FinTech and Healthcare. Posses a strong understanding of SDLC, QA processes and methodologies. Proven track record in writing comprehensive documentation including test plans and cases, checklists, and bug reports. Excellent communication skills with a proven ability to work effectively in teams. A self-starter known for hands-on leadership and exceptional problem-solving abilities.

TECHNICAL SKILL:

Tools: Postman, Swagger, Jira, Enterprise Tester, Remedy, NextGen EHR/EMR, ICS, EPM, Rundeck, AWS, QA Partner/SILK, SQA Robot, SourceSafe HelpDesk, Jira, Mercury Test director, E-Team, StarTeam, AQT.

Operating Systems: MS Windows, UNIX (Sun/Solaris, HP-UX, IBM AIX, Linux).-

Development Environments: Java, Java Script, Visual Basic, VB Script, C#, XML, XSL, PowerBuilder, Delphi, WAP, Net.Data, JSP.

RELEVANT EXPERIENCE:

Vestmark, Wakefield, MA

Sr. QA Analyst, December 2021– Present

•Led QA efforts on the SCRUM team in a fintech company to ensure quality testing meet documented acceptance criteria and exceeded client expectations.

•Conducted comprehensive API testing using Postman and Swagger to validate system functionality and integration points.

•Created QA test environments using Rundeck, ensuring robust testing infrastructure.

•Utilized Jira for creating test cases, managing functional, regression, UI testing, and automated smoke tests.

•Spearheaded manual test case development, execution and tracking, ensuring thorough coverage of test scenarios.

•Assumed SCRUM Master responsibilities as needed, facilitating effective team collaboration and project progress in an agile environment.

•Contributed to Scale Testing of the product, creating and maintaining comprehensive test documentation and facilitating necessary changes for product enhancement.

•Actively participate in all aspects of the Agile SDLC, providing constructive feedback during grooming, retrospectives and planning sessions.

•Created and delivered 1-2 demos of new functionality monthly to internal stakeholders and other SCRUM teams, enhancing cross-team collaboration and product understanding.

Ropes & Gray, Boston, MA

Sr. QA Analyst/Lead, June 2016 – December 2021

•Led testing of web-based applications for the law firm; handling 2-4 projects at the same time.

•Reviewed and analyzed requirement documents with the BA and development teams.

•Led the creation effort of Test Plans and Test Cases for each project.

•Performed manual testing of 5+ applications with close release dates.

•Prepared and organized test cases for Smoke Test, Functional Test and Regression test in HP Quality Center; also utilized HP Quality Center for test case authoring and weekly QA updates using QC dashboards.

•Performed cross browser testing; also tested on mobile devices IOS/Android.

•Organized and led daily and weekly defect review meetings and Daily Checkpoint meetings with developers and the project team.

•Utilized Advanced Query Tool to create and run SQL queries for creation of test data and data verification.

•Supported UAT business users with testing and promotion to Production.

Verndale, Boston, MA

Sr. QA Engineer, November 2015 – March 2016

•Analyzed complex requirements and technical specifications for upcoming releases and test plan creation.

•Led manual testing efforts on web applications for various projects in Agile environment.

•Actively participated in daily Scrums for multiple projects; often taking a lead on running a Scrum.

•Worked closely with the development team and QA Team members in India and Ecuador on current projects and bug resolutions.

•Utilized Confluence for Acceptance test writing and Jira for bug reporting and tracking.

Good Start Genetics, Cambridge, MA

QA Engineer/contractor, October 2014 – April 2015

•Performed manual testing of web-based application for genetic diagnostic carrier screening for inherited diseases in Agile environment.

•Worked closely with the development team on future releases, current projects and bug resolutions.

•Reviewed requirements for upcoming builds and test plan creation.

•Actively involved in cross training within the QA team.

•Utilized Jira for bug reporting and bug tracking for each project.

•Created, updated and executed test plans, test scripts and test cases for functional, GUI, regression testing in Enterprise Tester.

•Participated actively in Software Development Life Cycle, daily team meetings and post release meetings.

Pediatrix Medical Group, a unit of Mednax, Sunrise, FL

Sr. Quality Assurance Analyst/Lead, May 2008 – October 2014

•Facilitated and supported development, testing, and training of new employees for clinical information systems as a technical lead resource for various projects.

•Responsible for developing, implementing and maintaining test scripts that enable exhaustive testing of clinical information systems to ensure compliance with system specifications.

•Created and updated test plans, performed annual reviews.

•Interpreted user problems and suggested appropriate system change proposals to correct issues and to enhance system functionality and performance.

•Executed functional, application, regression, and performance tests for new version releases; led testing efforts for NextGen upgrades and annual Disaster Recovery testing.

•Led testing for complete Cardiology redesign; tested and evaluated all new versions of the Clinical Information Systems before implementation at beta sites.

•Expedited and directed all incoming questions/problems generated by the physicians regarding clinical information systems and facilitate resolutions.

•Screened and prioritized all requests in an efficient and timely manner.

•Collaborated closely with developers to resolve issues and come up with the best solutions.

•Led testing efforts for Cardiology NextGen EHR/EMR, ICS and EPM; delegated work between team members on the Cardiology projects; created Test Plans and Test scripts for Cardiology, ICS and MFM

•Prioritized all issues in Remedy and assisted in putting together new build.

•Established methods and implemented them to ensure data integrity between old Cardiology EMR system and the new version in EHR.

•Worked closely with physicians to create new reports in NextGen utilizing Document Builder.

UPOC Networks Inc./A DADA Company, New York, NY

Quality and Service Assurance Analyst, October 2006 – July 2007

•Developed and executed test plans and test cases for wireless carrier communities messaging programs and many consumer markets mobile marketing campaigns and billing applications.

•Performed extensive testing of Web and WAP applications.

•Executed back-end testing and monitoring using Toad database.

•Organized and provided testing coverage of weekly maintenance releases, detailed testing of ongoing promotions and managing test schedules.

•Wrote functional specifications, implemented and maintained test plans based on functional specifications.

•Administered compatibility tests of DADA media content, DRM (digital rights management) protection support on actual handsets and various emulators for major US and Canadian wireless carriers.

•Monitored different content in all stages of delivery mechanisms.

•Conducted functional and regression testing by developing and running automation test scripts using automated QA Test Complete environment.

•Managed the defect reporting and resolution process, maintained bug database using Seapine TestTrack.

Ibis Consulting, Providence, RI

Sr. QA Engineer, February 2003 – April 2005

•Tested Electronic Data Discovery (EDD) applications designed to provide data to litigation support departments of top US law firms.

•Initiated and supported QA functions within the organization.

•Created and executed Test Plans and Test Cases for functional, GUI, regression and performance testing.

•Managed preparation, deployment/installation and validation of scheduled weekly software releases.

•Maintained QA environments and built test machines from scratch.

•Conducted routine training for Customer Service department.

•Took a team-leading role on various QA projects as well as created Release Notes.

•Communicated closely with the development team during all phases of software development life cycle (SDLC), from design through implementation.

•Utilized SQL queries (MS SQL Server and Access) and various tools to validate software output at the back-end and operating system levels.

•Generated quality measurement reports for executive management.

EMC Corporation, Hopkinton, MA

QA Engineer, February 2001 – October 2001

•Tested Linux-based highly scalable information storage systems.

•Utilized Symmetrix 4 and 5 under Sun/Solaris OS.

•Executed testing of data backup/restore functionality and procedures.

•Performed hot swap hardware replacements in the QA environment.

•Developed and enhanced test plans, created bug reports.

•Worked closely with development team on solving problems.

•Made on-line and off-line code loads for the testing; created and performed regression tests.

ACADEMIC BACKGROUND AND AFFILIATIONS

Learning Tree International, Hopkinton, MA

UNIX/Linux operating system features, Certificate (2001)

The Boston Computer School, Boston, MA

Software QA Program, Certificate (1998)

Rhode Island College, Providence, RI

Electronic Assembly, Certificate (1994)

Co-Founder, It's Never Too Late to Tango.

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