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Desktop Support Engineer
Burlington, MA
... to the HelpDesk team such as PowerShell basic cmdlets for AD management, Ivanti, VPN, SCCM, O365, SharePoint, computer imaging, bit-locker and mobile device enrollment Utilized JIRA to track projects and Confluence for documentations AMRI, Inc. ... - Oct 13
... to the HelpDesk team such as PowerShell basic cmdlets for AD management, Ivanti, VPN, SCCM, O365, SharePoint, computer imaging, bit-locker and mobile device enrollment Utilized JIRA to track projects and Confluence for documentations AMRI, Inc. ... - Oct 13
Desktop Support Manager
Randolph, MA
... 2019 to TEK Systems @ IBM – Santander Bank Windows Migration Project, Boston, MA October Helpdesk / Migration Support Analyst Provide first- and second-level support for migration from Windows 7 to Windows 10 Backup old PCs and user data; restore ... - Sep 26
... 2019 to TEK Systems @ IBM – Santander Bank Windows Migration Project, Boston, MA October Helpdesk / Migration Support Analyst Provide first- and second-level support for migration from Windows 7 to Windows 10 Backup old PCs and user data; restore ... - Sep 26
Desktop Support Maintenance Technician
Randolph, MA
John Cruz ** **** ***, *******, **, ***** 781-***-**** adfm0g@r.postjobfree.com Skills REMOTE MANAGEMENT SECURITY EPIC CUSTOMER SERVICE PRINTERS IMAGING VPN CUSTOMER SERVICE ORIENTED HELPDESK SERVICE DESK MICROSOFT WINDOWS 7 & 10 PROBLEM RESOLUTION ... - Aug 27
John Cruz ** **** ***, *******, **, ***** 781-***-**** adfm0g@r.postjobfree.com Skills REMOTE MANAGEMENT SECURITY EPIC CUSTOMER SERVICE PRINTERS IMAGING VPN CUSTOMER SERVICE ORIENTED HELPDESK SERVICE DESK MICROSOFT WINDOWS 7 & 10 PROBLEM RESOLUTION ... - Aug 27
Lead/Sr. Technical Recruiter
Norwood, MA
... Successfully staffed lower level helpdesk through senior level project management/high level technical architect requirements. Consistently met and exceeded margin goals. Consultant head count peak of 22 resulting in approximately $14k per week in ... - Jul 07
... Successfully staffed lower level helpdesk through senior level project management/high level technical architect requirements. Consistently met and exceeded margin goals. Consultant head count peak of 22 resulting in approximately $14k per week in ... - Jul 07
Customer Service, Client Support, Enterprise Systems, Management
Stoneham, MA
... Cambridge, MA Washer\Dryer Manufacturer & Services Performed level 2 tier technical support 800+ users nationwide Resolved and entered tickets escalated from the Helpdesk using Track IT ticketing system Setup, activated, and troubleshot Blackberry ... - May 26
... Cambridge, MA Washer\Dryer Manufacturer & Services Performed level 2 tier technical support 800+ users nationwide Resolved and entered tickets escalated from the Helpdesk using Track IT ticketing system Setup, activated, and troubleshot Blackberry ... - May 26
Quality Engineer Security
Lynn, MA
... January 2017-April 2020 Helpdesk Technician- Resolver Group • Troubleshot and resolved data migration issues • Resolved connection issues • Resolved Domain Joiner issues • Resolved VPN issues • Resolved software installation issues • Resolved data ... - Apr 26
... January 2017-April 2020 Helpdesk Technician- Resolver Group • Troubleshot and resolved data migration issues • Resolved connection issues • Resolved Domain Joiner issues • Resolved VPN issues • Resolved software installation issues • Resolved data ... - Apr 26
Sysadmin
Lexington, MA
... Responsible for network security and security of all endpoints, local and remote Managed helpdesk, and various vendors from server hosts to equipment insurance providers Spearheaded various new projects related to the staffing industry and internal ... - Apr 13
... Responsible for network security and security of all endpoints, local and remote Managed helpdesk, and various vendors from server hosts to equipment insurance providers Spearheaded various new projects related to the staffing industry and internal ... - Apr 13
Physics grad student
Boston, MA
... purification system Best Team Employment ACT Helpdesk, San Diego Nov 2015 – Sep 2016 Assist customers in troubleshooting a variety of computing/networking/business system applications/campus phone system problems via e-mail, telephone and in person. ... - Apr 05
... purification system Best Team Employment ACT Helpdesk, San Diego Nov 2015 – Sep 2016 Assist customers in troubleshooting a variety of computing/networking/business system applications/campus phone system problems via e-mail, telephone and in person. ... - Apr 05
Manager Engineer
Boston, MA
... Helpdesk/Ticketing tool:- Remedy, UTS, Service now Anti-Virus client:-McAfee Virus Scan Enterprise, McAfee ePolicy Orchestrator, Symantec antivirus. Virtual System:-Microsoft Virtual PC, VMware Workstation, Sun/Oracle VM Virtual Box, ESX 4.0, ESXi 3 ... - Apr 05
... Helpdesk/Ticketing tool:- Remedy, UTS, Service now Anti-Virus client:-McAfee Virus Scan Enterprise, McAfee ePolicy Orchestrator, Symantec antivirus. Virtual System:-Microsoft Virtual PC, VMware Workstation, Sun/Oracle VM Virtual Box, ESX 4.0, ESXi 3 ... - Apr 05
Manager Analyst
West Roxbury, MA
... Helpdesk Liaison / Biweekly Meetings: Appointed official team liaison to Helpdesk. Set up biweekly meetings with Helpdesk Manager, intervened to resolve issues, and developed new workflows and procedures to define escalation process. Saved time for ... - Apr 03
... Helpdesk Liaison / Biweekly Meetings: Appointed official team liaison to Helpdesk. Set up biweekly meetings with Helpdesk Manager, intervened to resolve issues, and developed new workflows and procedures to define escalation process. Saved time for ... - Apr 03