Helpdesk resumes in Lynn, MA

Boston, MA
... ● Helpdesk Techniques. ● Business Communication. Computer Technician Certificate 2009 - 2011 CETEH Honduras C.A Page 2 of 2 - May 26

Somerville, MA
... Responsibility included hiring Co-Ops every 6 months as part of the Ongoing Helpdesk Program. Processed approximately 1000 tickets per month. Implemented cross-training for Team. Implemented Continuous Improvement Initiative with the Group. ... - May 26

Norwood, MA
... IT Helpdesk Support (Contract), Wellesley College, Wellesley, MA Jan 2023 – May 2023 Managed ticket queues and resolved technical issues across enterprise environments. Supported Citrix-based virtual environments and customer-facing infrastructure. ... - May 11

Braintree, MA
... PROFESSIONAL EXPERIENCE FSG Consulting Boston, MA Systems Administrator Sept 2014 – Current • Provide 24x7 Helpdesk/Desktop support to approximately 150 global employees in a Windows 11, MS Entra Hybrid environment. • Manage end-to-end onboarding & ... - Apr 22

Boston, MA
... EDGIO DATE DECEMBER 2023 Helpdesk Support Specialist • Performed technical troubleshooting with an enterprise environment including systems crashes, slow-downs and data recoveries • Performed ongoing security monitoring of all systems for intrusions ... - Mar 19

Norwood, MA, 02062
... .NET Developer Intern Wipro Technologies Jan 2019 – Jul 2019 Supported the development and maintenance of internal HR and helpdesk systems using ASP.NET Web Forms and SQL Server, ensuring consistent uptime and data accuracy. Participated in code ... - Feb 12

Malden, MA
... Along with projects I use to help the System Administrators and Helpdesk Engineers in providing technical solutions daily. Coordinate with iBasis Clients and understanding their requirements to design & deploy their virtual machine templates in ... - 2025 Dec 13

Brookline, MA
... operations of Gryphon Networks Corporation, provided direction and team support management for wide-range of customer care services to include level 1 and level 2 escalation support, service implementation and training and mentoring of Helpdesk ... - 2025 Nov 14

Boston, MA
... Page 5 of 5 WorldVision Sri Lanka, Sri Lanka National IT Coordinator (2007–2008) IT Helpdesk Coordinator – Lanka Tsunami Response Team (2005–2007) IT Helpdesk Engineer (2002–2005) • Managed IT operations, including network installations, ... - 2025 Aug 04

Boston, MA
... Diagnosed and resolved diverse hardware/software incidents on 200 workstations, cutting unplanned downtime by 30% and keeping helpdesk ticket queues consistently under SLA targets Monitored traffic, troubleshot bottlenecks, & implemented firmware ... - 2025 Jul 21