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Wakefield, MA, 01880
... Prep • Staff task assignments and measurements Directly Responsible for • Overseeing the day-to-day operations of the IT Helpdesk group • Managing the Audiovisual network and staff • Working independently on assigned projects and initiatives • ...
- Jul 03
Boston, MA
... Technical Skills : Responsibilities included working as helpdesk and Desktop support Specialists Helping user’s onsite and remotely Using tools like Service now to support Dell and HP and IBM products Answer calls and provide the highest level of ...
- Jun 30
Inman Square, MA, 02139
... ●Applications/Concepts ●PC Hardware and Software ●Windows Operating Systems ●Cisco Networking ●Helpdesk Techniques Business Communication Computer Technician Certificate 2009 - 2011 CETEH Honduras C.A RELATED EXPERIENCE Network Technician Mass ...
- Jun 28
Boston, MA, 02129
BJAR ORAMARI IT Coordinator Technical Support Analyst IT Helpdesk Analyst P: 617-***-**** *******.****@*****.*** linkedin.com/in/bjaroramari Authorized to work in the USA for any employer. (Permanent Resident) PROFESSIONAL SUMMARY Hands-on IT ...
- Jun 21
Wakefield, MA
... Work with customer to document/maintain/update all processes and procedures for all helpdesk tickets. Approve new work requests. Configure and deploy PC’s. Train new Technician’s. Liaison with vendor for warranty repairs and services on printers, PC ...
- Jun 06
Boston, MA
... wwwiwipro.com Hr: 844-***-**** 6/11/2021 to 8/31/2023 Networport / IT-HelpDesk Support: Contingency Worker: Takeda Phamaceuticals. Prepared Onboarding/Off-Boardings for end users. Perforned IT Administrative tasks: Reset user accounts, Run Window ...
- Jun 04
Cambridge, MA, 02138
... to the users via email and remote sessions with MFA & Duo app issues ID.me McLean, VA Helpdesk Support Specialist May’2020 to June’2021 • Assisted end users with application issues on their account and issues with the identity verification process. ...
- May 21
Boston, MA
... Accounting GPA: 3.33/4.00 Jun 2018 – Oct 2021 PROFESSIONAL EXPERIENCE University of Massachusetts, Boston Boston, MA Helpdesk Consultant IT Client Services Jan 2024 – May 2024 • Delivered technical support to faculty, staff, alumni, and students ...
- May 07
South Weymouth, MA, 02190
... ● Implemented Dameware remote access, reducing helpdesk tickets by 50% and enhancing user support efficiency. ● Independently managed IT services at a medical center for two weeks monthly, ensuring uninterrupted functionality. ● Supported the ...
- Apr 03
Gloucester, MA
... Management Professional Experience & Accomplishments Lynker-NOAA- Gloucester Ma Contract position 04/2024 – 11/2024 IT Helpdesk Onboarding new NOAA employees Laptop imaging and software configuration of new systems Supporting internal and external ...
- Mar 12