| Distance: | Resume alert | Resumes 11 - 20 of 126 |
Information Technology Asset Management
Wakefield, MA
... Work with customer to document/maintain/update all processes and procedures for all helpdesk tickets. Approve new work requests. Configure and deploy PC’s. Train new Technician’s. Liaison with vendor for warranty repairs and services on printers, PC ... - Jun 06
... Work with customer to document/maintain/update all processes and procedures for all helpdesk tickets. Approve new work requests. Configure and deploy PC’s. Train new Technician’s. Liaison with vendor for warranty repairs and services on printers, PC ... - Jun 06
Tech Support C++
Boston, MA
... wwwiwipro.com Hr: 844-***-**** 6/11/2021 to 8/31/2023 Networport / IT-HelpDesk Support: Contingency Worker: Takeda Phamaceuticals. Prepared Onboarding/Off-Boardings for end users. Perforned IT Administrative tasks: Reset user accounts, Run Window ... - Jun 04
... wwwiwipro.com Hr: 844-***-**** 6/11/2021 to 8/31/2023 Networport / IT-HelpDesk Support: Contingency Worker: Takeda Phamaceuticals. Prepared Onboarding/Off-Boardings for end users. Perforned IT Administrative tasks: Reset user accounts, Run Window ... - Jun 04
Project Management Customer Service
Cambridge, MA, 02138
... to the users via email and remote sessions with MFA & Duo app issues ID.me McLean, VA Helpdesk Support Specialist May’2020 to June’2021 • Assisted end users with application issues on their account and issues with the identity verification process. ... - May 21
... to the users via email and remote sessions with MFA & Duo app issues ID.me McLean, VA Helpdesk Support Specialist May’2020 to June’2021 • Assisted end users with application issues on their account and issues with the identity verification process. ... - May 21
Financial Analyst
Boston, MA
... Accounting GPA: 3.33/4.00 Jun 2018 – Oct 2021 PROFESSIONAL EXPERIENCE University of Massachusetts, Boston Boston, MA Helpdesk Consultant IT Client Services Jan 2024 – May 2024 • Delivered technical support to faculty, staff, alumni, and students ... - May 07
... Accounting GPA: 3.33/4.00 Jun 2018 – Oct 2021 PROFESSIONAL EXPERIENCE University of Massachusetts, Boston Boston, MA Helpdesk Consultant IT Client Services Jan 2024 – May 2024 • Delivered technical support to faculty, staff, alumni, and students ... - May 07
Support Specialist It
South Weymouth, MA, 02190
... ● Implemented Dameware remote access, reducing helpdesk tickets by 50% and enhancing user support efficiency. ● Independently managed IT services at a medical center for two weeks monthly, ensuring uninterrupted functionality. ● Supported the ... - Apr 03
... ● Implemented Dameware remote access, reducing helpdesk tickets by 50% and enhancing user support efficiency. ● Independently managed IT services at a medical center for two weeks monthly, ensuring uninterrupted functionality. ● Supported the ... - Apr 03
Technical Support Specialist
Gloucester, MA
... Management Professional Experience & Accomplishments Lynker-NOAA- Gloucester Ma Contract position 04/2024 – 11/2024 IT Helpdesk Onboarding new NOAA employees Laptop imaging and software configuration of new systems Supporting internal and external ... - Mar 12
... Management Professional Experience & Accomplishments Lynker-NOAA- Gloucester Ma Contract position 04/2024 – 11/2024 IT Helpdesk Onboarding new NOAA employees Laptop imaging and software configuration of new systems Supporting internal and external ... - Mar 12
Data Center Customer Support
Financial District, MA, 02109
... Conflict Management Application Development Process Management Network Management Information Management Presentations Helpdesk Support Training IT Security Information Security Escalation Management Risk Mitigation Audit Reporting Compliance ... - Mar 09
... Conflict Management Application Development Process Management Network Management Information Management Presentations Helpdesk Support Training IT Security Information Security Escalation Management Risk Mitigation Audit Reporting Compliance ... - Mar 09
Desktop Support, Customer Service, Team Lead
Tewksbury, MA
... Related Experience Desktop Support Lead, Kyocera Intelligence May 2021 – Present oPromoted from helpdesk to team lead, and took on responsibilities of mentoring helpdesk techs oAdditional email filter support, mainly Proofpoint, but also working ... - Mar 02
... Related Experience Desktop Support Lead, Kyocera Intelligence May 2021 – Present oPromoted from helpdesk to team lead, and took on responsibilities of mentoring helpdesk techs oAdditional email filter support, mainly Proofpoint, but also working ... - Mar 02
Service Representative Call Center
Hyde Park, MA
... PARTNERS HEALTHCARE SYSTEMS, INC March 2016 to May 2016 Service Analyst 1 ● Helpdesk Technician/Responsible for providing support for Epic Application ● All business administrative duties completed in a timely and accurate manner ● Performed other ... - 2024 Nov 17
... PARTNERS HEALTHCARE SYSTEMS, INC March 2016 to May 2016 Service Analyst 1 ● Helpdesk Technician/Responsible for providing support for Epic Application ● All business administrative duties completed in a timely and accurate manner ● Performed other ... - 2024 Nov 17
Solution Architect Systems Engineer
Boston, MA
... • Ensured faster and firsthand resolution to end users by granting access to helpdesk to perform user unlock activities, mail whitelist& blackist reducing resolution time by 30%. • Analyzed security logs to determine and alleviate network threats. ... - 2024 Oct 22
... • Ensured faster and firsthand resolution to end users by granting access to helpdesk to perform user unlock activities, mail whitelist& blackist reducing resolution time by 30%. • Analyzed security logs to determine and alleviate network threats. ... - 2024 Oct 22