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Houston, TX
... Call Center Representative October 2018 to October 2022 HGS - Remote Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding. Managed difficult situations calmly and effectively while ...
- Jul 07
Houston, TX
... Skills Performance Work History FEMA Call Center FEMA, Houston, TX October 2024 - February 2025 Member Services Representative Houston Association of Realtors February 2013 - June 2018 Houston, TX 77089 713-***-**** *****.***********@******.*** ...
- Jul 03
Houston, TX
... • Support call center team members • Handle customer inquires and complaints • Call out to potential leads looking for Electrical or HVAC services. • Maintain open and clear communication with all departments as well as service techs to ensure great ...
- Jul 02
Houston, TX
... Assists with associate functions such as preparing correspondence, receiving visitors, arranging conference calls, call center and scheduling meetings. Responds to, or redirect, routine inquiries from external or internal sources about the ...
- Jul 01
Houston, TX
... of meetings, correspondence, notetaking, answering phone call and taking notes Coordinate business and personal events, ... TX Cashier 09.2024 - 02.2025 Burnett Staffing (George R Brown Center) Houston, TX Gastech Scanner 08.2023 – 02.2025 NRG ...
- Jun 30
Houston, TX
... • Conducted customer service surveys • Greeted customer • Resolved customer issues • Worked in the inbound and outbound call center • Collected and documented orders • Responsible for troubleshooting applications • Responded to inquiries • Assisted ...
- Jun 30
Houston, TX
... Gulf Healthcare – Galveston, Texas October 2017 – October 2018 Call Center/Customer Service • Assisted with the development and implementation of training policies and procedures. • Supported training department and supervisory staff in the coaching ...
- Jun 30
Houston, TX
... Advanced Cisco Router Configuration, Campus Solutions, Building Cisco Multi-Layer Switching Networks, Securing IOS Networks, Remote Access Networking Siemens: Saturn PBX Configuration Dytel: Voicemail and Call Center Gateway Configuration
- Jun 28
Houston, TX
... Walmart Call Center – Customer Support Representative Remote 2020 – 2023 - Handled 100+ daily inquiries via phone, email, and live chat with consistent SLA compliance. - Resolved issues related to orders, product information, returns, and accounts. ...
- Jun 27
Houston, TX
... 03/2014 to 05/2016 Customer Service Representative Telvista Call Center – Dallas, TX Documented and detailed calls and complaints using call center's CRM database. Resolved concerns with products or services to help with retention and drive sales. ...
- Jun 27