It Infrastructure Project Manager

Kenneth Heinicken

Houston, TX ***** 832-***-****

**********@*****.*** www.linkedin.com/in/kennethheinicken/

Senior IT Infrastructure Project Manager

Plan, Design & Deployed Enterprise IT Infrastructure Projects for Optimal Efficiency & Scalability

Expertise in project delivery (PMP), connectivity engineering, architecture, field telecom, and IT infrastructure. Proven leader, having successfully managed and led teams to review and resolve connectivity and project delivery challenges, ensuring alignment with strategic goals. Strong interpersonal skills to excel within professional team environment both in person and virtually across different regions and countries.

Project Management Program Management Budget Planning

Field Telecommunications IOT Deployment LAN / WAN Deployment

Professional Experience

SHELL INFORMATION TECHNOLOGY INTERNATIONAL, Houston, TX

Senior Technical Architect Field Telecoms & IOT, 5 Years 2020 - 2025

Received Shell Project of the Year for designing and deploying cost-effective Car VPN architecture, optimizing connectivity for Queensland Gas Company (QGC) vehicle fleets and mobile drilling rigs by seamlessly switching between LTE and Starlink in remote regions.

Supported and reviewed capital project design and equipment list packages, ensuring alignment with future connectivity plans given multiyear lead times for construction.

Advised and consulted regarding wide area and local area networking, internet connectivity, field telecom, IOT and collaboration / telephony services for manufacturing assets / plants and remote offshore drilling and production location, driving connectivity standardization and optimization across organization.

Defined and maintained target connectivity architectures (point-C positions), standards and target operating environments for scope definition of connectivity enhancement projects throughout enterprise.

Reviewed technical compliance and translated into domain-specific architecture road maps, providing new design assurance.

Field Telecoms & Networking Operational Landscape Manager & Service Integration Lead, 2 Years 2017 - 2019

Led service integration needs for connectivity including liaising and planning between upstream and integrated gas business improving service level and up time on outsourced enterprise IT connectivity.

Oversaw field telecoms operations support teams, ensuring Safety Critical Equipment (SCE) availability, including radio transmission systems and mobile communications.

Managed corrective and preventive maintenance activities for telecom assets at industrial facilities, creating standard best practices, enabling remote support improvements, and boosting service reliability.

Served as connectivity focal point for upstream and integrated during in-sourcing from AT&T to internal support model for Shell, including budget planning, investment spend, and change advocacy.

Consulted on Project Advisory Board for new contracts and stakeholder transition communications.

SHELL EXPLORATION COMPANY (SEPCO), Houston, TX

Project Portfolio Manager New Ventures, Mergers & Divestments, New Ventures, 3 Years 2014 - 2017

Completed IT projects for divestment and office closures without affecting key business goals, contributing to asset sales totaling $10B.

Managed IT scope for divestments, decommissions, and new ventures, including operations transfer in Malaysia and decommissions in various locations in US, Canada, Nigeria and French Guyana, attaining cost savings goals set by executive country directors.

Led IT startup for Shell Upstream in new countries, such as Namibia, Myanmar, Turkey, Argentina, Nova Scotia, and Albania, streamlining and standardizing IT portfolio while improving staffing and estimated contractual cost impacts from IT suppliers for office locations and asset divestments.

Spearheaded Shell Arctic pull-out, achieving target savings of $4.3M in projects and $600K / year in R&M.

Kenneth Heinicken **********@*****.*** Page Two

SHELL EXPLORATION COMPANY (SEPCO) (Continued)

Infrastructure Projects Portfolio Lead - Upstream Americas, 4 Years 2009 - 2013

Functioned as IT lead of East Resources (Shell Appalachia) acquisition team and conducted IT capability assessment enabling seamless integration of systems for drilling, oil and gas production, HR, finance, information management, and records management.

Oversaw portfolio of projects in Onshore Gas & Deepwater (Gulf of Mexico and Brazil), including end-user computing, connectivity, application hosting, office build-outs, regional data center integration, field microwave communications, and video conference center build-out, reducing issue escalations to senior director of IT and >90% success rate of projects being delivered on time and on budget.

Developed several process improvement activities for outsourced connectivity service delivery that was under performing service contracts KPI’s such project proposal approvals improvements and billing clarity.

Additional Experience

SHELL INFORMATION TECHNOLOGY INTERNATIONAL, Houston, TX

Infrastructure Project Manager - Upstream IT

Telecommunications & Network Engineer for Shell Chemical Manufacturing Complexes

Equilon Pipeline Corporate Control Center Network Engineer

Professional Affiliations

AMERICAN PETROLEUM INSTITUTE, Washington, DC

Vice Chair (Current) Telecommunications Committee

Committee represents industry needs to FCC through filings and presentations, ensuring continued access to vital radio systems helps secure industry compensation for service displacement and upholding safety standards under federal rules.

AP committee collaborates with Congress and Senate committees to shape legislation that supports industry operations and mitigates adverse impacts of regulatory change.

Education

Bachelor of Science (BS), Computer Engineering and Technology, University of Houston, Houston, TX

Associate Master Certificate, Project Management, George Washington University, Washington, DC

Professional Certifications

PMP (Project Management Professional)

Technical Skills

Microsoft Office, Visio, Windows, Packet Analyzer, Cisco IOS

Training

ISC2:

Certified Information Systems Security Professional (CISSP) Certification Preparation

Cisco Systems:

Introduction to Cisco Router Configuration, Advanced Cisco Router Configuration, Campus Solutions, Building Cisco Multi-Layer Switching Networks, Securing IOS Networks, Remote Access Networking

Siemens:

Saturn PBX Configuration

Dytel:

Voicemail and Call Center Gateway Configuration

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