Leasing Agent Administrative Assistant
Resume:
TONNELL (TONI) JEFFERSON
*************@*****.***
Objective: To obtain a challenging position at a reputable organization that will utilize my educational and professional experience to contribute to the organization's goals as well as providing excellent opportunities for career development and personal growth.
WORK EXPERIENCE
3.2025 - Present J Allen Management (Bellerive Senior Living Facility) Houston, TX
Receptionist/Leasing Agent
Receptionist Duties:
Greeting and Assisting Visitors:
Creating a positive first impression by welcoming guests and directing them to the appropriate person or area.
Phone Management:
Answering and directing incoming calls, taking messages, and providing general information about the property or company.
Administrative Tasks:
Handling mail, managing calendars, scheduling appointments, and maintaining office supplies.
Maintaining the Reception Area:
Ensuring the reception area is clean, organized, and presentable.
Leasing Agent Duties:
Property Showings:
Conducting tours of available units, showcasing features and amenities, and answering questions about the property.
Lease Processing:
Assisting with the application process, preparing lease documents, and ensuring all paperwork is accurate and complete.
Resident Relations:
Addressing resident inquiries, handling maintenance requests, and assisting with lease renewals.
Marketing and Sales:
Promoting available units, advertising properties, and following up with prospective tenants.
Record Keeping:
Maintaining accurate records of tenant information, lease agreements, and other relevant documentation.
05.2019 - 06.2025 Wyatt Holdings, Houston, TX
Personal Assistant
I assist with time and daily management, scheduling of meetings, correspondence, notetaking, answering phone call and taking notes
Coordinate business and personal events, search for Air BNBs, plane tickets while arranging courtesy transportation for family and guest.
12.2023 – 06.2025 Core Personnel Staffing (Road & Rails Contractor) Houston, TX
Human Resource Administrative Assistant
Maintaining Calendars of HR Management Team and Employees
Complete Termination Paperwork and Exit Interviews
Communicate with Public Services When Necessary
Communicate with Benefits Admins and Vendors
Clerical Support, Recruiting and Employee Relations
Coordinate Training Sessions, Process Employee Benefits & Conduct Reference Checks
Arranging Meetings and Scheduling Company Events Maintain and Input Data for KTS ( Know The Score) & Ride Alongs
10.2024 - 04.2025 Insight Global (Citgo Oil & Gas Contractor) Houston, TX
High Security Administrative Scanning Operator Technician
Prep
Accurate preparation of client documents for scanning
Essential job function include, but are not limited to the following:
Remove all staples, clips, post it notes, etc from documents to the processed.
Repair and torn documents with tape
Determine if a document needs copying(e.g. severely wrinkled or torn beyond repair).
Insert a separator sheet and/or copy in the correct place.
Determine the document type and then which separator sheet group it falls under, some job have multiple document types and use multiple separator sheets
within a folder, so the process of determining what goes where must be performed several times within one folder.
Keep all documents in the exact order as received.
Be sure all documents are facing front and right side up.
Check lists against files in the box.
Performs other duties as assigned.
Document Scanning
Accurate scanning of client documents.
Essential job function include, but are not limited to the following:
Choose the batch class and create a batch (if scanned under a wrong batch class, the job must be deleted and rescanned).
Log each batch completed
Ensure the correct DPI for each batch class is used.
Scan as duplex unless otherwise indicated on the billing sheet.
Initial each box when completed for quality control purposes.
Watch the monitor as papers are going through the scanner.
After the batch is scanned, check each page on the monitor and make adjustments for pages that are crooked, have folds in them, or are not clear and
rescan the page (pages should look exactly like the original hard copy).
If a double feed is experienced, stop scanning, replace the page and insert the second page.
Responsible for cleaning any assigned scanners (glass, roller, loose papers, etc.)
Performs other duties as assigned.
Validation (Data Entry)
Accurate validation and finalizing of scanned batches.
Key all fields for each batch class.
Make sure the document types are correct.
Some jobs require a determination of the correct documents types to split or consolidate the documents.
If there is a validation table for the job, ensure the correct information is filled in or correct the information.
If pages are missing or illegible, put the batch back into the scan mode and have the scan operator redo the pages or insert them.
All fields must be keyed correctly.
Batches should be done in order so that they will output in the correct order; this is the final step and must be done correctly, so that the output is
correct when returned to the customer.
Performs other duties as assigned
04.2024 - 05.2025 America's Best Contacts & Eyeglasses Houston, TX
Optician
Maintaining accurate patient records.
Advising and guiding eyewear selection, maintenance and repair.
Fitting, dispensing, and verifying corrective eyeglasses and contact lenses.
Educating patients on good eye health practices and eyewear care.
Assisting customers with lens selection based on their individual needs, budget, and lifestyle.
07.2023 – 02.2025 Walgreens Houston, TX
Registered Pharmacy Tech Trainee/ Pharmacy Customer Service Associate
Registers sales on a assigned cash register, provides customers with courteous, fair, friendly fast efficient check out services via front register and/or drive-thru.
Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders.
Ask appropriate questions and listen actively while documenting required information in the computer systems.
Making outbound calls to customers on prescription orders and payment issues.
Effectively communicate issues and resolutions to members and providers.
Handle calls and correspondence (electronic and written) regarding pharmacy benefits from providers (pharmacy/physician) and members.
Effectively communicate issues and resolutions to members and providers.
02.2020 – 02.2025 MedBank Non-Profit Foundation, Savannah, GA
Case Specialist/Pharmacy Tech Trainee (Remotely)
Conducts initial eligibility assessment for individuals seeking prescription assistance.
Corresponds with client physicians regarding client applications and medication
Completes monthly application renewals via phone, fax, or mail, as needed.
Corresponds with clients regarding medications received, documentation requirements, and changes to client enrollment status.
01.1996 – 05.2023 H & R Block, Houston, TX
Receptionist/Administrative/Assistant/Office Manager
Greet Clients, Answer Telephones and Schedule Appointments
Kept official records of Bank Deposits for cash, checks, and credit cards Executed daily operations of scanning information to be forwarded through intranet/internet to the IRS.
Trained to manage appointments offline sent through the H&R Block website while achieving significant improvements in their productivity
OTHER RELAVANT EXPERIENCE
08.2023 – Present NRG Stadium & Alamodome (Psalm) Houston, TX & San Antionio, TX
Cashier
09.2024 - 02.2025 Burnett Staffing (George R Brown Center) Houston, TX
Gastech Scanner
08.2023 – 02.2025 NRG Stadium (Fistaff) Houston, TX
Cashier
09.2023 – 02.2025 Texas A & M Football Houston,TX
Security
10.2022 – 02.2025 Bath & Body Works (Seasonal) Houston, TX
Cashier & CSR
05.2020 – 02.2022 Fred J Jefferson, Sr Savannah, GA
Personal Care Assistant
04.2019 – 05.2020 United Parcel Service (UPS) Houston, TX
Customer Counter Associate/Data Entry Clerk/Seasonal Driver Helper
01.1994 – 12.2010 Harbour Glen Apartments Houston, TX
Leasing Agent (300 units)
LICENSED 2023
2023 Texas Board Of Pharmacy Austin, Texas Registered Pharmacy Technician Trainee
CERTIFICATION
2025 Houston Housing Authority Houston, TX
Comprehensive Leasing with LIHTC, Fair Housing, Contracts and Marketing
2020 Savannah Technical College Savannah, GA
Fast Track Healthcare Admissions
2020 Step Up Savannah/CAP (Chatham Apprentice Program) Savannah, GA
Job Skills Training
2020 Goodwill Southeast Georgia Savannah, GA
Hospitality & Career Enrichment Workshop
2019 W2W Business Houston, TX
Basic Leasing, Fair Housing, Contracts and Marketing
2018 Houston Community College Houston, TX
Paralegal Technology: Paralegal/Legal Assistant
Contact this candidate