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Resumes 31 - 40 of 107 |
The Colony, TX
... TECHNICAL SKILLS Monitoring Tools : Science Logic EM7, SolarWinds, Cisco SDM, Wireshark, OMCR, CNM, NMT, WNMS Routers/Switches : Various Cisco, Avaya and Nortel Routers, and virtual solution’s Switches : Various Cisco, Avaya and Nortel Switches and ...
- 2018 Aug 11
Frisco, TX
... Concentra, Addison, TX Analyst I September 2011 – June 2013 Provided first level support for Rightfax, Avaya CMS, Lotus Notes, Cisco VPN, Array VPN, Office Suite and Active Directory issues by diagnosing issues and determining the root cause of ...
- 2018 Jul 16
Carrollton, TX
... Avaya – Dallas, Texas Jul 2014 – Oct 2014 Senior Manager – Analytics & Data Warehousing Responsible for Analytics & Data Warehousing; SAP BW, SAP BO, Informatica, Cognos, etc. Lead & Managed the team implemented the SAP HANA POC Designed & Generated ...
- 2018 Jul 11
Keller, TX
... Systems includes, but not limited to DPI, F[one] Knowledge Base, Agent Portal, Avaya, CDPI, Dynamics, DPI Ticketing Tool, Log Me in Rescue, LOLA, PACE, SIMPL and ViryaNet QA Analyst/Coordinator ( October 2014 – March 2015) OKAYA – Contractor for ...
- 2018 Jun 29
Frisco, TX
... upgrades Vast knowledge of with Aspect System Management Suite and Aspect Real Time Reporting Knowledge of Avaya Call Manage System and Cisco Call Manager Performed troubleshooting on Aspect, Avaya, Sonus/VoIP, Cisco and other voice-related issues. ...
- 2018 Jun 19
Denton, TX
... contractual issues and addressed risk management Thomson-Reuters (Tax software) September 2007 to April 2008 Contract Manager in charge of negotiating software contracts with corporate customers including hospitals and accounting firms Avaya Inc. ...
- 2018 Jun 14
Aubrey, TX
... Expert in Graphic Designs, Web Designing), two screen monitors, Telzon, Zebra, Scanner, Paging System and Multi phone line, Fax, Copier, MOS Dos, Power point, Cisco Jabbar, IRIS, OneComm and Avaya. REFERENCES References are available upon request
- 2018 May 22
The Colony, TX
... Opening and working on tickets for various clients using Manager Engine software Opening tickets for Shore Tel and Avaya phone systems using TigerPaw software. Work with the customer on new account creation and email accounts using Microsoft ...
- 2018 Apr 23
Frisco, TX
... Software: ADP, Reynolds & Reynolds, Sales Force[SFDC], Oracle, Aspect & Avaya Phones Systems, Workforce, Kronos, Oracle, Mosaic (5 years) EDUCATIONAL AWARDS Phi Theta Kappa, Deans List, Honor Roll, GPA 3.75/4.0 Bravo! Performance Award. Mar. 2016, ...
- 2018 Jan 31
Haslet, TX
... Maintained 100% uptime during the installation of Avaya CM5 and CM6 systems with VoIP integration. Directed team for five call centers with 1165 employees and vendors, including administration and support planning for installed Avaya systems and ...
- 2017 Nov 09