Manager Project

“Raghu” Raghavendra Boddu

PMP, CSM, Six Sigma Green Belt

Senior Manager – Complex Programs - IBM

Dallas, Texas

Green Card Holder – Authorized to work for any Employer in United States

http://www.aptech-education.com/GlobalACCP.htm

Summary

Certified Project Manager Professional (PMP), Certified Scrum Master (CSM), Six Sigma Green Belt (SSGB) and IBM Certified Senior Manager (ICSM) professional with 18+ years of overall IT experience including 12+ years of IT management experience. Ability to manage multiple large-scale Complex Programs/Projects, large teams of direct reports or cross functional teams with maturity and professionalism. Successfully completed numerous IT projects including Cloud Migrations (IaaS, PaaS, SaaS) & Implementations, Analytics & Data warehousing, SharePoint, Microsoft .Net & Java (Custom Development), Web Portal Implementations, ERP, Content Management Systems, Modernizations and Migration projects; the development and implementation of n-tiered enterprise wide Application Development projects; Ecommerce sites, Datacenter Infrastructure projects and Datacenter Migrations. Proven track record of hands-on management and getting into the weeds to understand complex projects from the bottom up. Managed IT projects/large complex customer accounts of $20+ Million and with 100+ team members worldwide. Extensive experience in Pre-Sales and Post-Sales.

Professional Experience

Program & Engagement Management

Product Management

Business Intelligence & Analytics, Data Warehousing

Cloud Implementations & Migrations (IaaS, PaaS & SaaS), IBM SoftLayer

Project & Deployment Management

Department Planning & Staffing

Budget Development & Control

Project Methodologies (Agile, Scrum, SAFe, Water Fall, DevOps, SDLC etc)

Mobile Apps

Infrastructure Build, Deploy & Consolidation

Application Development & Integration

Data Migration & Conversion

Change Management

Employment History

IBM – Dallas, Texas

Oct 2014 – Present

Senior Manager – Complex Programs

Lead large scale complex programs/projects (Business Intelligence & Analytics / Data Warehousing / Business Application Modernization / Cloud Modernization / IBM SoftLayer migrations [IaaS, PaaS, SaaS])

Lead engagement planning and budgeting processes. Mobilize and manage engagement teams.

Manage day to day interactions with executive clients and sponsors. Gather requirements from client stakeholders and ensure that we're exceeding their expectations at each step of the engagement.

Successfully managed end-to-end transformation of the complex implementations/migrations like ERP, SAP BW, SAP HANA, data center migrations to IBM SoftLayer (IaaS, PaaS, SaaS)

Successfully transitioned servers & applications from one data center to another data center especially cloud migrations

Working with the external vendor for the professional services

Manage team of spread across globally in distinct areas - Quality Assurance, Business Analysis, Configuration Management, Technical Writing and Training. Responsible for team performance, reviews, career guidance and skills development.

Direct project team on creation of resource allocation planning, capacity planning, project scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking within a hybrid Agile and Waterfall environment.

Responsibilities will also include conducting kick-off meetings to communicate individual roles and project deliverables, ensure that the project team members have the tools and training required to perform effectively. Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary.

Responsible for deployment of projects and risk management processes and escalating issues where necessary. Analyze reports to develop trends to help identify future opportunities and be proactive with solutions to the business. Evaluate recommendations relating to business opportunities, investments. Lead the post-implementation review evaluating project results, including client satisfaction.

Avaya – Dallas, Texas

Jul 2014 – Oct 2014

Senior Manager – Analytics & Data Warehousing

Responsible for Analytics & Data Warehousing; SAP BW, SAP BO, Informatica, Cognos, etc.

Lead & Managed the team implemented the SAP HANA POC

Designed & Generated various reports, dashboards for senior management by integrating/extracting data from SAP systems, Salesforce, Oracle Business Intelligence (OBIEE) & Cognos.

Oversee the Infrastructure upgrades for the SAP systems & SAP migrations

Setting priorities, developing work schedules, monitoring progress towards project goals, tracking project details, data, information and activities in relation to project reporting and auditing.

Created project strategies with stake holders, setting goals, creating and implementing action plans and evaluating the processes and results in relation to the key performance indicators (KPIs)

Provide Information Technology read-outs to senior leadership teams and finance stakeholders with regular project performance status, variances to plan, and identification of corrective actions.

NTTData Inc – Dallas, Texas

May 2006 – Jun 2014

Senior Manager

Clients: Whirlpool, Sony, Western Digital, Care Fusion, Infineon, Neophotonics etc

Lead and managed various medium-large complex projects spread globally with onsite/offshore/onshore combinations with various technologies incl SAP BI/BW/HANA, Microsoft Technologies (SharePoint, custom development), Analytics & Dataware housing (Informatica, Data Stage, MS SQL BI, Cognos, OBIEE etc), Content Management, ERP, Document Management Systems etc

Responsible for many major clients engagements like Sony, Whirlpool, Infineon, Western Digital, Care Fusion etc

Established leading teams towards the attainment of strategic process improvement and superior service delivery, accomplished the seamless delivery of multiple customer facing migrations.

Initiate, lead and manage complex, multiple deployment projects to deliver business change and competitive advantage, managing the budgets, time lines, development teams, and deliverables through entire project life cycles documentation and workflows.

Prepare and initiate outsource teams to work onsite at Developer sites to ensure effective project development, particularly on critical projects. Also ensure minimal impact on project quality and ensuring that inter-site communication is carried out effectively.

Managed the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the enterprise.

Collating data and relating it to performance planning process, looking at historical data and relate the timeline to improve current project work, so as to deliver project to budget and project delivery on time

Provided post-implementation support to business users and ensured business processes were appropriate.

Extensively involved in pre-sales & post-sales activities like RFP, Proposal Development, Client Presentations, SOW etc

Everest Consulting Group – Edison, NJ

Mar 2005 – Apr 2006

Project Manager

Clients: Deloitte Consulting, Pfizer, Synnovate

Successfully managed various medium clients/projects with Deloitte Consulting, Pfizer & Synnovate.

Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management

Manage day to day interactions with executive clients and business sponsors (internal and external)

Develop and maintain contact with top decision makers for key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

Independently responsible for delivery of several smaller or one or more large sized client projects including ownership of managing project cost, revenue, schedule and performance.

Responsible for customer relationship throughout the life cycle of the projects being managed

Responsible for developing high level deliverable schedule, estimates, detailed project plans and managing each team member to deliver the solution within a specified range of budgeted hours.

Satyam Computer Services Ltd (Now Tech Mahindra) – India

May 2002 – Mar 2005

Senior Software Engineer / Project Lead

Responsible for the Corporate Intranet / Portal. Designed the architecture and modules for the intranet and working with Corporate Communications.

Requirements gathering and business process analysis

Responsible for Software Development Life Cycle and implementation of .NET web applications.

Manage full life cycle application development projects as well as enhancements and maintenance of existing applications.

Assist with quality assurance tasks, including test plan documentation, test data preparation, defect tracking/resolution, root cause analysis and resolution

Serve as development lead, product manager, or related key project role providing necessary and relevant project information, status updates, resource utilization and scheduling guidance, and related communications to managers, internal clients, and project team members

Help the development team prioritize across various deliverables, including regular fixes and maintenance as well as new features development

Continually enhances the technical knowledge-base as it relates to software development, software development process, and company practices

Provide project leadership to the software development team

Designed and implemented various web based reports, dashboards, KPIs for the Senior Management

Identifies and manages risk, and overall delivery quality to ensure client satisfaction

India Domain Web Services – India

Oct 2000 – Apr 2002

Web Master

Responsible for managing web hosting for about 200 web sites

Linux and Windows server administration.

Web Hosting administration and maintenance.

Extensively implemented e-commerce portals.

Domain Registrations and maintenance.

Pre-Sales and Client Support.

Developed and implemented custom .net / Open Source Content Management Systems.

Payment Gateway Integrations

Analysis and Database Design, Implemented the complex reports, Coding using ASP.net

Designed and Implemented ad-hoc reports for management.

Involved in the technical design specifications for the modules.

Performed SQL Server database administration and Windows 2000 server management.

Bizzcom Systems Pvt. Ltd – India

May 1999 – Sep 2000

Web Developer

System Study and Analysis, Database Design

Web / Windows Application development

Client Support

Coding using VB, ASP, ADO and third party components.

Developed business and data layer components using VB, COM.

Developed MIS reports using Crystal reports, Data reports.

Technical Skills

Project Management Tools: MS Project, MS Visio, MS Office, PMBOK, Six Sigma, Rational Unified Process, SCRUM, Project Management Tools, SDLC, Agile, ASAP

SAP Technologies: SAP Business Warehouse (BI/BW) 3.5 & 7.0, SAP HANA, SAP Business Objects 4.0/3.1, Web Intelligence (WEBi), Xcesius Dashboards, BO Explorer, BO Analysis for OLAP, BO Analysis for Office, Information Design Tool, Universe Design Tool, Central Management Console, Business Intelligence Consumer Service, Lumira, BI LaunchPad, Business Objects Data Services, SAP Landscape Transmission, Direct Extractor Connection, ABAP, Crystal Reports, BEx Analyzer, Query Designer, Web App Designer, SAP ECC, SAP Solution Manager.

Content Management / Portal Tools: Microsoft Share Point Portal Server, Info Path, Excel Services, Documentum, Drupal

Microsoft Technologies: ASP, WPF, WCF, ASP.NET, ADO.NET, C#, VB.Net, Web Services, Ajax, Win Services, Visual Studio

Analytics / Business Intelligence / Data Warehousing / ETL Tools: SAP BI/BW, SAP Hana, Ascential/IBM Sphere Data Stage, MS SQL Business Intelligent Development Studio, SSIS, SSAS, SSRS, MDX, Erwin, Informatica, Cognos, OBIEE, OLTP, OLAP, Tableau, Microsoft Office Performance Point Server, Excel Pivots, Oracle BI discoverer, Statistical Analysis System (SAS), SharePoint (Performance Point Services, Excel Services, SSIS, SSRS, KPIs, BCS)

Databases: Oracle, SQL Server, MySql, mSql, SAP Hana

Misc: VB, C, C++, C#, SQL, PL/SQL, T-SQL, DTS, PHP, HTML, DHTML, XML/XSL/XSLT/DOM, JavaScript, VB Script, CGI, Perl, CSS, UML, OOPS, Java, JSP.

Professional Certifications

PMI Certified Project Management Professional [PMP] since 2008 (PMP ID: 1205171)

Certified Scrum Master (CSM) since 2009

Six Sigma Green Belt Certified (SSGB) since 2004

Microsoft Solution Certified Developer for .net [MCSD.net] (MCP ID: 3263065)

Microsoft Solution Application Developer for .net [MCAD.net] (MCP ID: 3263065)

Microsoft Certified Technology Specialist: Microsoft Office SharePoint Server 2007 – Configuration (MCP ID: 3263065)

APTECH Certified Computer Professional (ACCP)

Education

Master of Science in Information Systems – MSIS, ASPEN University, Colorado

Master of Science in Information Technology – MSIT, Allahabad University, India

Bachelor of Science in Computers - Osmania University, India

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