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Coppell, TX, 75019
... counties) was to work with the Accenture Managed Services team in enabling a transition from an aging Avaya-based IVR (locally supported at each county) to a Cisco-based (centrally hosted/managed) solution at high availability data centers. ...
- 2014 Apr 23
Frisco, TX, 75035
... application problems threw VPN desktop control., Time card entry and editing for hourly employees, manual data polling transfers for EON ( END OF NIGHT) reporting and financial, Support and maintenance on various models of the AVAYA phone system. ...
- 2013 Oct 31
The Colony, TX
... and auditing readiness training • Cost Engineering training – head count and budgeting • Process documentation • Supervising and coaching • Analytical • Time Management • Scheduling • High Level reporting • Avaya • Salesforce • AS400 • Windows
- 2013 Oct 10
Southlake, TX
... Other Skills: Agile / Scrum Project Management, Six Sigma, Technical PMO- Development, Outsourcing Management, Avaya IP Telephony, Genesys, J2EE Platform, Scrum, Enterprise Architecture, Business Intelligence Objects, IBM HTTP Server, Apache Commons ...
- 2013 Oct 07
Denton, TX, 76208
... Performed secretarial duties Experience: Microsoft programs (Excel, Word, PowerPoint, and Access) QuickBooks LSAMS Lotus Notes Avaya Dialer Remedy References: Available upon request
- 2013 Aug 08
Plano, TX, 75025
... Clarify, Clear Quest - Project Management: Rally, E-bms - Documentation version control Tools: LiveLink, Sharepoint, SVN, MS Sourcesafe PROFESSIONAL ACHIEVEMENTS: Avaya - TMA AS5300 - Avaya AS5300 is a Telecommunication System deployed for the U.S. ...
- 2013 Jun 26
Carrollton, TX, 75010
... Managed the relationship with Fortune 500 clients, including Deutsche Bank, Merryl Lynch, IBM (WebSphere and Lotus), Avaya, and Computer Generated Solutions. Managed the telemarketing team for the Avaya Developer Connection program, a business ...
- 2013 May 08
Little Elm, TX
... AVAYA INC. Virtual Office/Dallas, TX 1996-2008 Global Outsourcing Services Global Business Integration Manager (2005-2008) Managed the implementation of new business product/service offerings, opportunities, and complex programs of significant value ...
- 2013 Jan 16
Addison, TX
... Dialer, Epic and Lyric Microsoft PowerPoint, Microsoft Works, Adobe Photoshop, Data Entry, Internet, Scanner, Lotus Notes, Data Entry, Works, CRM, Avaya Work History Loan Reviewer The Bank of New York at Mellon Irving, TX June 2010-October 2012 1. ...
- 2012 Dec 06
Addison, TX
... This includes but not limited to IBM, Toshiba, Avaya, HP and various software licenses. (Cisco, VMware, Microsoft, Blackberry Licenses and Trend Micro) ● Negotiating timely delivery commitments with vendors. This entailed, placing scheduled orders ...
- 2012 Nov 07