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Nashville, TN
... and Tactical Planning Project Management – PMI/PMP, Agile Technology Team Management (Dev & Ops) IT & Business Operations - ITIL Budget Development and Management Service Desk Implementation & Management Application Development Infrastructure Design ...
- 2018 Jun 07
Chapel Hill, TN
... Developed dynamic processes, defined metrics, and created Service Level Agreements for key deliverables based on ITIL Standards to clearly communicate information systems performance and value. Provided oversight of implementation of cloud-based ...
- 2018 May 30
Columbia, TN, 38401
... Services 10+ I Executive Management 6 I Cisco & Other APs/Routers/Switches 10+ E Customer Support 10+ E IT Management, ITIL, HIPPA 8 E Database Maintenance 10+ I Customer Support Management 4 I Office Management 10+ E Email Admin (Exchange, ...
- 2017 Oct 15
Spring Hill, TN
... Responsible for the implementation of Change Management Configuration Management, and a Change Advisory Board based on ITIL V2. Implemented a Quality Six Sigma training program. Advanced the PMO through the use of Quality Tollgates and Microsoft ...
- 2017 Jun 21
Nashville, TN
... Services Management: ITIL v3 processes, best practices; virtualization/cloud transformation Wal-Mart, Hattiesburg, MS May 2011 – September 2011 Senior Project Manager (Consultant/Part Time/Remote) Ensured project manager development and continued ...
- 2017 May 04
Franklin, TN
... EXECUTIVE COMPETENCIES Global Leadership Process Improvement Operational Excellence Engineering & Operations Solution Offerings Security & Compliance ITIL Service Ops & Design Cost Reduction Project Management Development & Automations Business ...
- 2017 Mar 21
Nashville, TN
... Following Ticketing system, on call support, Remote Infrastructure management, ITIL processes and Change management. Incident management. Troubleshooting of Prod incidents, RCA, Post Incident review (PIR) and Problem management. Partnering with ...
- 2017 Feb 04
Smyrna, TN
... Military Academy, Lebanon, TN COMPUTER SKILLS ITIL Microsoft SQL Microsoft Exchange Mobile Communications Microsoft Project Certified Novell Engineer Security UNIX Voice Response Systems Open Source Systems IBM iSeries PMP Certification in Process
- 2017 Feb 01
Nashville, TN
... Degree, Chattanooga State, Information Technology August 2005-May 2008 VMware VSP Certification, VMware 2013-Present •HTML W3 School Certification, W3 Schools 2011-Present •CompTIA A+, 2012 Certification July 2013 ITIL, V3 Certification November ...
- 2017 Jan 25
Nashville, TN
... Cross functional collaboration with multiple teams across the organization using Agile/PMBOK/ITIL/LEAN project management methodologies. Managing projects from inception to deployment, ranging from 3 months to 1 year in length. Creating and managing ...
- 2017 Jan 24