Nashville, TN
... Process Optimization & Scaling Client Retention Strategy Technical Training & Mentorship Operational Budget Management Helpdesk & Ticketing Systems E-Commerce Backend Operations CRM & Customer Data Platforms Remote Access & Support Tools Audacity, ...
- Jun 03
Limburg an der Lahn, Hesse, Germany
... & Monitoring ICT Training & Support for End-Users Firewall & LAN Configuration Professional Experience ICT Support Technician Mombasa Cement Limited September 2025 – Present Managed helpdesk ticketing system for efficient support delivery. ...
- Jun 03
Soweto, Gauteng, South Africa
... Function as helpdesk support for partners across Africa, offering technical assistance to a diverse range of users—both internal and external—through remote and hands-on support. Ensure timely logging, address and resolution of support calls within ...
- Jun 03
Brooklyn, NY
... Directed the operations of an IT Helpdesk that supported more than 1200 Area Census Office (ACO) internal, remote and field staff users. Duties included the training and management of the daily assignments of IT Office Operations Supervisors and IT ...
- Jun 02
Los Angeles, CA
... IT Helpdesk Specialist 2012 – 2013 Fujitsu Asia Pte. Ltd. · Singapore Managed incoming calls and email incidents; performed 1st-level troubleshooting for WAN/LAN/VPN, Microsoft Exchange, Windows, and printers. Administered Active Directory (account ...
- Jun 02
Cedar Hill, TX
... • 3+ years of experience in IT support or helpdesk roles. • Familiarity with ITIL practices and service desk operations Jr. Systems Administrator (Internship) Lasting Moments Production, MD January 2022 – December 2022 Worked on tasks associated ...
- Jun 02
Los Angeles, CA
... Helpdesk Systems; Incident IQ; AV & Presentation Systems; Network Closets (IDF/MDF); Wireless Access Points; Smartboard/Newline Displays PROFESSIONAL EXPERIENCE TVUSD — Temecula, CA Executive Administrative & Operational Support 2003–Present Provide ...
- Jun 01
Lindale, TX
... Additional Experience IT Specialist Hydro Resources (05/2015–01/2017) • Helpdesk Support Engineer BConnected Technologies (08/2014–05/2015) • Campus Lead Support Analyst Klein ISD (04/2009–09/2012) • Desktop Support Analyst Wood Group Power Inc., ...
- Jun 01
Ann Arbor, MI
... Department Management Project Management Domain Administration Virtual/Physical Server Administration Endpoint Management Helpdesk Support Data Backup / Disaster Recovery VoIP Telephony Programming Staff Training Documentation / Manuals Problem ...
- Jun 01
Cecil County, MD
... troubleshooting problems to a technical support group when appropriate *Maintain accurate problem call tracking in a Remedy Helpdesk ticketing system* Maintain and coordinate interdepartmental communications *Achieve overall performance goals of the ...
- Jun 01