Carrollton, TX
... Orchestrated the transition to a Level 2 helpdesk, overseeing a team of 10 technicians; implemented new troubleshooting protocols that reduced average resolution time by 30%. .
- Apr 25
Cypress, TX, 77429
... support for OSB Help Desk questons: oReview, assign and/or partner with OSB resources to resolve helpdesk questions oEngage in contnuous training to improve job skills and knowledge competencies Kelly Services @ Baker Hughes - Houston, Texas Apr. ...
- Apr 25
Anaheim, CA
... Zscaler Connectwis Certifications Six Sigma- White Belt Experience OHLA USA, Inc Apr 2023 – Jan2024 Helpdesk Analyst (Contract) Provided in person and remote support to local and regional offices as well as remote users, including Executive support. ...
- Apr 25
Atlanta, GA
... Company Atlanta, GA IT Office Manager Update/Maintain website and backend page Alpha Support System Specialist II Answer helpdesk tickets via Service Now and OTRS ticketing system Make sure backup data is stored off site to Iron Mountain Work with ...
- Apr 25
San Diego, CA
... I assisted helpdesk in resolving infrastructure changes in the production environment by conducting root cause analysis, troubleshooting codebase, and defect resolution, ensuring minimal downtime and efficient problem resolution. Troubleshooting ...
- Apr 25
Aubrey, TX
... TVSCS Voice bot applications, automate helpdesk queries through NLP based voice assistant. Instant query handling reduces TAT, improve helpdesk productivity. TVSCS Bandhan Integration app, automates the creation, updating and deactivation of user id ...
- Apr 25
Baldwin Park, CA, 91706
... developers, Account projects (Network Create, Microsoft Network decommissioning Data Helpdesk Remote Troubleshooting and Utilize Manual Produce Apply Document business applications • • • • • Center Agile application maintain, a testing desktop which ...
- Apr 25
Nashville, TN
... 24/7 Phone & Email Support Jul 2017 – Dec 2017 AOSMITH/LOCHINVAR, Lebanon, TN End-user Support Level 2/Help Desk Technician – Answer helpdesk calls for over 500 field salesman Responsibilities: Answer helpdesk calls for over 2000 field salesman ...
- Apr 25
Pearl, MS
... As a customer service rep, I made reservations, modifications to reservations, inbound/outbound calling, and put it in helpdesk tickets in. I have work from home experience working with this job. With this company I have learned that being punctual ...
- Apr 25
Chennai, Tamil Nadu, India
... Helpdesk, Cafeteria and Soft Service Operations Ø Maintaining nearly 417200 Sqft of 14 floors Ø Operation and maintenance of 40kVA to 300kVA UPS systems, PAC Units, HVAC, STS, Inverters, Fire Hydrant Systems and Sealed lead acid batteries. ...
- Apr 24