Winston-Salem, NC
... 2008 – Present Oversaw multiple departments including Sales, Customer Service, Digital Channels, Technical Support, Claims, Data Entry, Products, Operations Support, Technology, Emergency Dispatch, Southeast Retail, Corporate Mailroom, and Helpdesk. ...
- Nov 21
Los Angeles, CA
... Helpdesk Supervisor Wilshire Associates March 2009 – September 2022 Delivered hands-on desktop and network support for 200+ corporate users and 8 satellite offices (Domestic & International). Supported / Administered Windows and macOS environments ...
- Nov 21
Cherry Hill, NJ
DE'JERRELL TRIBBETT **** ******* **** *** **** Orlando, FL 32836 407-***-**** *****************@*******.*** PROFESSIONAL SUMMARY Dedicated IT Professional with experience in providing top tier customer satisfaction and resolving technical issues...
- Nov 21
Chicago, IL
... IT Administrator – City Colleges of Chicago 11/2013-09/2019 • Facilitated interoffice technology software training for Faculty, Staff and Student • Managed internal IT helpdesk support via calls and online email directional. • Structured course ...
- Nov 21
Toronto, ON, Canada
... Intelligent Windows Troubleshooting Chatbot – NLP & Automation (Python, NLP, WhatsApp API) Situation: Client's IT helpdesk was overloaded with repetitive Windows support requests, causing slow response times. Task: Build an automated support ...
- Nov 21
Andalusia, AL, 36420
... On- boarding new providers, team members, and support staff with network credentials for local and off-site specific systems Provide Helpdesk support, including on call duties for critical and crucial systems Implement, administer, and maintain ...
- Nov 20
Kissimmee, FL
... Designed scalable support documentation that reduced helpdesk ticket volume. Played a key role in improving endpoint compliance and software deployment efficiency. AXA TECHNOLOGY, Leonia, NJ (2000-2006) Desktop support Specialist •Delivered Tier 2 ...
- Nov 20
San Jose, CA
... Global IT Helpdesk/Account Services SOX Symantec Corp 2005 – 2008 Resolved escalated VPN networking issues, demonstrating proficiency in network troubleshooting and customer service. Managed peripheral, Outlook, and Lotus Notes support, ensuring ...
- Nov 19
Vernon Hills, IL
... that college initiatives are feasible and align with university objectives • Oversee the support of the technology helpdesk team in troubleshooting faculty and staff issues • Serve as Director of Technical Services for five regional locations ...
- Nov 19
Byesville, OH
... Education Secretary & Helpdesk Southeastern Ohio Regional Medical Center Cambridge, Ohio November 2001 - June 2006 Coordinated scheduling for medical staff and educational programs. Managed communication between departments, ensuring efficient ...
- Nov 19