IT Infrastructure & Operations Leader
Resume:
CHRISTOPHER J. CRANE
**************@*****.***
IT Infrastructure &
Technology
Operations Leader
CORE COMPETENCIES
● IT Infrastructure & Operations
Leadership
● Cybersecurity & Compliance
(NIST CSF, FFIEC, WISP)
● Project & Program
Management (Agile, Scrum,
Waterfall)
● Data Center & Disaster
Recovery / Business
Continuity
● Network Architecture
(LAN/WAN/MPLS/SASE)
● Virtualization & VDI (Citrix,
VMware, Hyper V)
● Cloud & Hybrid Environments
● Vendor & Budget
Management
● M&A / Divestiture IT
Integration
TECHNOLOGY STACK
Platforms & Systems: Windows
Server, UNIX, Linux, Citrix VDI,
VMware, Hyper V, Active Directory,
Exchange, SQL Server, MySQL
Networking: Cisco (Core,
Nexus, Meraki), Juniper
Mist AI, Aruba, MPLS, BGP,
OSPF, SASE
Security: Fortinet Firewalls
& Client, Palo Alto
Networks, Zero Trust
Architecture, Backup &
Recovery
Hardware & Storage:
HPE, Dell, IBM, SAN/NAS,
AS400
CORE CONTRIBUTIONS
Senior IT Infrastructure and Operations executive with extensive experience leading the design, security, and modernization of complex enterprise technology environments. Proven ability to build, mentor, and lead high-performing teams while fostering a culture of accountability, innovation, and operational excellence.
Demonstrated success delivering large-scale infrastructure transformations, enterprise cybersecurity programs aligned with NIST and FFIEC frameworks, cloud and virtualization initiatives, and multi-million-dollar technology programs from strategy through execution. Achieved measurable results including 30% cost reductions through process optimization and cloud migration, 99.999% system uptime across mission-critical environments, and significant risk mitigation by strengthening cybersecurity posture and compliance frameworks. Recognized for improving resiliency, security, and business continuity through redundant, recoverable, and fully compliant architectures. Trusted partner to executive leadership, consistently aligning IT strategy with business objectives to drive operational efficiency, informed decision-making, and long-term growth. PROFESSIONAL EXPERIENCE
NLC Insurance Companies (Multi Company Merger)
IT Infrastructure Managing Director 2015 – Present Directed enterprise IT infrastructure, including helpdesk, servers, networking, telephony, Citrix VDI, and end user systems across multiple business units.Designed and implemented a full Citrix VDI environment integrated with Active Directory, enterprise printing, mailing systems, domains, and voice platforms. - Developed and executed a comprehensive Written Information Security Plan (WISP) aligned with NIST CSF and CAT, significantly improving cybersecurity maturity.Led a complete redesign of Disaster Recovery and Business Continuity programs with successful annual testing outcomes. - Managed enterprise wide cutover to the Guidewire Insurance Suite across four data centers simultaneously. - Implemented Fortinet firewall HA clusters and endpoint security across multiple locations.
Pratt & Whitney / EcoServices (Divestiture)
IT Infrastructure Manager 2012 – 2015
CHRISTOPHER J. CRANE
**************@*****.***
EXECUTIVE SUMMARY
Results-driven IT executive with
vast experience specializing in
solving complex challenges and
enabling faster, smarter,
data-driven business decisions.
Proven track record of improving
efficiency and reducing costs for
sales and operations through
strategic technology adoption and
optimization of existing systems.
Hands-on, collaborative leader
who positions IT as a strategic
partner to Operations and Senior
Management by delivering
actionable insights and
enterprise-wide visibility.
Owned all IT infrastructure during divestiture, including networks, servers, security, and applications. Designed and implemented Juniper Mist AI driven network architecture for scalability and resiliency. Led Citrix architecture design and deployment supporting enterprise applications. Implemented ITAR/EAR compliance controls and security restrictions. Designed and deployed SASE based Zero Trust network access. Oversaw facility build outs, data center moves, and virtualization using VMware and Hyper V.
STR / UL STR
IT Infrastructure Project Manager 2010 – 2012
Managed global infrastructure projects including new facility design, implementation, and transition to operations. - Implemented and maintained helpdesk and ticketing platforms. - Led Active Directory migrations, server updates, and enterprise software rollouts. - Developed SOX compliance plans and served as audit liaison. - Managed VoIP systems, physical security systems, licensing, vendors, and sourcing.
Philips – Raytel / LifeLine
Project Manager 2009 – 2010
Led full life cycle infrastructure initiatives reporting to Director of IT and CTO. - Managed budgets, resources, vendor relationships, and delivery timelines. - Delivered complex infrastructure solutions addressing healthcare operational needs.
IT Network Lead Engineer 2008 - 2009
Designed and implemented complete data center infrastructure including HVAC, fire suppression, power, and physical security. - Led enterprise network re IP and MPLS migration across multiple locations. - Upgraded core network to 10 Gig architecture using dual Cisco Nexus 7000 switches.
Rexel / Capitol Light & Supply
Senior Project Manager 2006 – 2008
Led MPLS conversion, wireless security upgrades, and redundant network designs for 24x7 operations. - Designed and tested disaster recovery solutions across UNIX environments. - Managed $3.5M infrastructure and acquisition integration budget. Senior Network Engineer 2005 – 2006
Designed and deployed enterprise Cisco VoIP solutions reducing telecom costs. - Implemented voicemail to email systems improving sales productivity.
Open Solutions, Inc.
IT Engineer 2004 – 2005
CHRISTOPHER J. CRANE
**************@*****.***
Supported IT operations during company acquisitions and data center relocations. - Integrated Active Directory domains and supported Cisco and Mitel VoIP systems. - Provided server, network, and helpdesk escalation support.
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