PMP Certified IT Project Manager

Mobin A. Chishti

Project Manager PMP & Scrum Master Certified

Brampton, ON, Canada Mobile: +1-647-***-**** ********@*****.***

PROFESSIONAL SUMMARY

PMP and Scrum Master (PSM) certified Project Manager with 10+ years leading complex IT, telecom, and business transformation projects across software/digital, hardware, IT consultancy, oil & gas, and automotive industries. Proven track record managing full project lifecycles (SDLC/PMLC, Waterfall and Agile) including scope, budget, schedule, risk, vendor management, and stakeholder engagement. Experienced in cloud migration (Microsoft Azure), business analytics (Power BI), EDW/BI environments, and system implementations from planning through delivery.

CORE SKILLS

Project Management (PMP) Scrum Master (PSM) Agile, Waterfall& Hybrid Methodologies SDLC/PMLC End-to-End Delivery Project Communications Stakeholder Engagement Budget & Cost Management Risk Management Vendor & Stakeholder Management Change Management Cross-Functional Team Leadership Cloud Migration (Microsoft Azure) Business Analytics (Power BI) Business Intelligence (BI) & EDW Mergers & Acquisitions Integration Project Reporting & Governance JIRA Confluence MS Project Azure DevOps SharePoint ServiceNow Digitization of Business Workflows ERP and CRM migration & upgrades LMS implementation Case Management System

PROFESSIONAL EXPERIENCE

Project Manager, Corporate Services 2023 – Present

College of Early Childhood Educators (CECE) Canada

Led end-to-end IT projects (system migrations, transformations, SaaS implementations) from scope to delivery

Managed schedules, budgets, risks, vendors, and cross-functional teams to ensure on-time, on-budget execution

Developed and executed change management plans to support successful adoption

Provided strategic and operational IT input; presented proposals, change requests, and status updates to leadership

Managed escalations between IT vendors, the College, and the IT Helpdesk to expedite mutually agreeable resolutions

Forecasted and managed project budgets; approved vendor invoices

Maintained awareness of relevant legislation, industry trends, and best practices

Project Manager, Mergers & Acquisitions 2022 – 2023

Rogers Communications Canada

Managed end-to-end delivery of projects across multiple teams within Rogers

Partnered with Integration Management Office (IMO) on synergy opportunities for merger and acquisition planning

Collaborated with multiple synergy pillar leads across departments/hierarchy for project planning & execution

Reported on progress and status of synergy opportunities for the OSS team

Coordinated with Shaw counterparts to align initiatives, tasks, and activities post-LD1

Represented synergy pillar leads on status calls with the IMO

Managed project execution within scope, budget, and timeline

Engaged with stakeholders across various teams and levels

Managed project progress for ServiceNow migration

Responsible for project reporting and managing updates in JIRA

Project Manager, Nationwide Fleet Re-branding Program 2021 – 2022

TELUS Corporation Canada

Managed end-to-end delivery of projects across different teams within TELUS

Collaborated across departments and hierarchy levels for project execution

Managed project execution within scope, budget, and timeline

Engaged with stakeholders across various teams

Managed project budget and progress; reported via project scorecard

Partnered with the Marketing team and marketing agencies on execution

Managed vendors and supervised vendor delivery teams

Senior Project Manager 2019 – 2021

Dimensional Strategy Inc. Canada

Delivered Microsoft Azure (cloud) and Microsoft Power BI (business analytics) projects as a Microsoft Partner for clients across multiple industries

Defined project scope, goals, and deliverables in collaboration with sponsors, senior management, and stakeholders

Held overall project management responsibility for end-to-end delivery

Defined project success criteria and communicated them throughout the project life cycle

Communicated project expectations to team members and stakeholders clearly and in a timely manner

Estimated resources and participants needed to achieve project goals

Proactively managed changes in project scope, identified potential risks, and devised contingency plans

Project Manager – Professional Services 2018 – 2019

Advanced Utility Systems Canada

Managed implementation of CRM/ERP utility billing software

Led all aspects of project delivery, including scope, risk, and communications management

Created project documentation to ensure PMO compliance

Managed and collaborated with cross-functional teams

Negotiated with third-party vendors on add-on functionality and features

Managed project budget and ensured timely billing/invoicing

Handled issue/bug tracking and resolution

Managed internal and external project communications with all stakeholders

Maintained client expectations and ensured quality service delivery

Resolved project issues and delays to minimize client impact while ensuring timely implementation

Analyzed processes and recommended improvements

Project Manager 2016 – 2018

Williams & McDaniel Property Management Canada

Managed multiple IT projects related to BI reporting, mobile, and web presence

Implemented a new website and residents' portal

Worked closely with clients to gather and understand project requirements

Prepared project documents including SOW, WBS, and risk assessment plans

Monitored project activities across each phase of the project life cycle

Coordinated with various departments to ensure successful delivery of work packages

Developed disaster recovery policies and managed data security requirements

Supported the PMO in developing project documentation guidelines and controls

Conducted quarterly progress reporting to the Board of Directors

Established an IT Helpdesk using JIRA ticketing system

Created templates for recurring invoice imports and set up training seminars

Project Manager – Global Growth Operations (IT) 2014 – 2016

General Electric (GE Canada) Canada

Managed multiple projects through the GE project lifecycle

Led successful migration of a major infrastructure project relocating and upgrading GE's AS400 data centre

Delivered a BI reporting project to ensure compliance with Canadian anti-spam legislation

Tracked and forecasted project budget; reported monthly to sponsors

Created project documents including WBS, stakeholder list, risk log, and status decks

Led meetings with team members and stakeholders to ensure deliverables were met

Coordinated resources to ensure tasks were completed on schedule

Managed vendor relationships and mitigated project risks through avoidance/mitigation strategies

Enterprise Marketing Specialist – MENA 2011 – 2012

Symantec EMEA EMEA Marketing (Emerging Markets)

Partnered with channel managers on relationship development within channel partners

Coordinated with marketing agencies on Marcom collateral development and delivery

Executed quarterly marketing activity plans and drove activities to and through the channel

Managed post-marketing activity ROI tracking and reporting through Salesforce

Supported the MENA Marketing Team Leader on the Customer Reference Program

Partnered with the PR Manager for the MENA region on PR activities

Monitored and reported on local market trends in field marketing, webcasts, online, social media, and major events

Launch Project Manager – Windows Phone WLM Edition 2008 – 2010

Microsoft MEA Windows Mobility Group / Qurus

Performed project planning, management, and execution for the overall launch campaign

Helped increase adoption of Windows Phone 6.5 devices across Saudi Arabia

Initiated and drove key marketing programs for the Mobile Communication Business (MCB)

Delivered effective ATL & BTL marketing campaigns for Windows Phone

Ensured proper branding at design concept stores and drove on-ground activation

Coordinated, reviewed, and published partner implementation status updates

Business Management & Marketing Support Executive 2008 – 2010

Unlimited Potential Group – MEA HQ Microsoft

Supported products and solutions incubation and deployment across the Middle East & Africa region for socio-economic opportunities

Established and managed the rhythm of business for the MEA UPG internal team

Managed MEA HQ–corporate alignment and marketing project activities across Middle East & Africa

Managed internal communications, including the UPG MEA website, SharePoint, and quarterly newsletter

Supported delivery of major marketing activities including seminars, conferences, pilot project launches, and executive visits

EDUCATION

Masters: Master of Business Administration (MBA) 2005 – 2007

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)

Bachelors: Bachelor of Science, Computer Studies (BS-Computer Studies) 2001 – 2005

University of Karachi

PROFESSIONAL CERTIFICATIONS

Professional Scrum Master (PSM) – Scrum.org

Project Management Professional (PMP) – PMI (ID: 1984692)

Leadership in Project Management Certification – Ryerson University

Lean Six Sigma Yellow Belt Certification – QCDMS Consultants

Business Analysis Certificate – BUI Centre

Digital Marketing Certificate – Canadian Marketing Association

Sales & Marketing Connections – Humber College

TECHNICAL SKILLS & SOFTWARE

MS Office MS Project Visio MS Teams Azure DevOps Power BI SharePoint ServiceNow PartnerNet iCUE Ceridian Workday Outlook Lotus Notes Salesforce Digital Library / Atlantis Campaign Creator BigTime / TimeLive JIRA Confluence GE Libraries Support Central Yardi Voyager The Lyft System SAP Oracle Dynamics AX Concur Monday.com iMIS Absorb CaseiQ Google Docs

PROFESSIONAL MEMBERSHIPS

AIESEC Toastmasters International Project Management Institute (PMI) Scrum.org

Contact this candidate