Helpdesk resumes in Glen Burnie, MD

Baltimore, MD
... IT HELPDESK TECHNICIAN Tyto Athene Gwynn Oak, MD 3/2019 – 9/2020 • Manage Telephone Trouble Line, resolved trouble reports, and dispatched technicians. • Coordinated telephone services with Social Security Administration. • Conduct accurate ... - 2023 Dec 29

Mount Rainier, MD
ABENA ADDAI-YINKAH ***** ****** *** ******** ******** Phone: 202-***-**** ad18cn@r.postjobfree.com EDUCATION Health Life and annuity insurance License 2023 Google IT Helpdesk professional certificate 2023 Cambridge International College, C.I.C-UK ... - 2023 Dec 26

Baltimore, MD
... MFRI FIRE INSPECTOR 1 MFRI FIRE INSTRUCTOR 1 MFRI HAZARDOUS MATERIALS OPERATIONS MFRI EMERGENCY VEHICLES OPERATOR IT HELPDESK FOR BEGINNERS AWARDS EXEMPLARY PERFORMANCE AWARD DISTINGUISHED UNIT CITATION CPR SAVE AWARD REALFI HOME FUNDING, ... - 2023 Dec 18

Silver Spring, MD
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** ad1t2d@r.postjobfree.com Professional Summary: Possess over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ... - 2023 Dec 09

Ellicott City, MD
... Accomplishments include: ●Managed/Coached the implementation of a Section 508 test automation tool ●Directed a value stream mapping effort to reduce firewall change request cycle time by 45% ●Led a project to reduce Helpdesk tickets by 25% Science ... - 2023 Dec 07

Baltimore, MD
... switches, Wi-Fi routers), Selecting network equipment following industry standards and organizational needs • Support: Helpdesk: escalation and documentation on ticketing system, customer service support (email, phone, and in person), Sales ... - 2023 Nov 22

Beltsville, MD, 20705
... Support Technician 111 University of Maryland University College, Adelphi, Maryland June 1998 – September 2006 •Coordinating with Helpdesk to evaluate hardware and software solutions •Develop user manuals for Software and Hardware applications. ... - 2023 Nov 12

Silver Spring, MD
... and manage repair and inventory Provides first-class customer service and offers solutions to customers Logs tickets in the helpdesk tools Able to troubleshoot a variety of technology including mobile devices and provide solutions as needed • Managing ... - 2023 Nov 09

Baltimore, MD
... Helpdesk calls and create tickets using Remedy, support solution software. Managed Windows XP, 7 and Mac deployment project to more than 1200 users at the center. Troubleshot both hardware and software for Windows 10 and MAC systems. Ensured the ... - 2023 Nov 08

Glen Burnie, MD
... Maryland Health Connection, Baltimore, MD 10/2014–7/2015 Helps enroll low-income people in low-cost health insurance or Medicaid Client Servicing/Helpdesk Specialist ●Worked at a high-volume call center, handling about 30 calls per day; application ... - 2023 Nov 05