Project Manager Support Technician
Resume:
Jose Antonio Ortiz
*********@*****.***
OBJECTIVE: Experienced professional with a high degree of leadership, critical-thinking and multitasking skills
WORK
HISTORY Skills Trade Specialist 2
Maryland Motor Vehicle Administration, Silver Spring, Maryland (White Oak Branch)
June 2012 – Present
•Support and troubleshoot of all Peripheral Equipment (Allowable) CPU, Monitors, Copiers, Printers
•Contract Management for all Sub-Contractors, (Cleaning, Snow Removal, HVAC ect..)
•Inventory Management Control for Entire Facility Including Credit Card Report management
•Plumbing, Electrical, HVAC PM, Drywall, Painting, Flooring repair and installation
Assistant Project Manager
ONCORE Construction, Bladensburg, Maryland
October 2006 – November 2011
•Installation and troubleshoot of all construction related software and hardware
•ASI, RFI and PCO Change Order Estimate Pricing and Log Updates
•Product Submittals, As-Built Drawings, Contract Amendment and Negotiations
•Field Supervision of Employees and Sub-Contractors for Evaluation and Payment
Computer Support Technician 111
University of Maryland University College, Adelphi, Maryland
June 1998 – September 2006
•Coordinating with Helpdesk to evaluate hardware and software solutions
•Develop user manuals for Software and Hardware applications.
•Implement automated software distribution over campus wide network.
•Installation and configuration of hardware and software for conferences and lab classes
•Evaluating solutions for users and recommend acquisitions for appropriate hardware, software and services
•System setup of NOVELL network for system and e-mail accounts for all UMUC users
Desktop Support Technician
Tropicana Hotel Casino, Atlantic City, New Jersey
February 1991 – June 1998
•Evaluating, implementing and Maintaining Computer Software and Hardware
•Planning and coordinating training programs for PC users
•Casino wide administrative desktop hardware and software support.
•Coordinating the development of PC applications with Program Analyst
•Novell Network, TCP/IP, Netware and UNIX.AIX Systems (Table games and Slots)
•BIOS and CMOS Configuration and Troubleshooting (Security System)
•Controller Configuration and Setup, VSAM and VTAM (Peripheral Equipment)
SKILLS Operating Systems: Win9X-10, Linux 8.1, VSE.ESA, AS-400, MVS.ESA
Programming Languages: COBOL, HTML, SQL, Netware 3.11
Software: MS Office Suite, Adobe Suite, Macromedia Suite
Network: NOVELL, Ethernet, TCP/IP
EDUCATION: UNIVERSITY OF THE DISTRICT OF COLUMBIA
August 1985 – September 1987: Associates Degree, Computer Science
PROGRAMS SYSTEMS INSTITUTE OF WASHINGTON
April 1983 – September 1984: Certificate, Information Systems Technology
REFERENCES AVAILABLE UPON REQUEST
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