Bill Dooley

**** ****** ***** *******

Ellicott City, MD 21043

ad1rvk@r.postjobfree.com

202-***-****

Senior Agile Coach and Project Manager with experience in Agile transformations of large organizations via coaching and training. Skilled in multiple development paradigms, Agile frameworks, and a wide range of tools. Committed to driving organizational excellence through Agile principles and Kaizen.

Education & Certifications

●MBA, Management, Loyola University, Baltimore, MD

●Agile Certified Practitioner (PMI-ACP)

●Project Management Professional (PMI-PMP)

●Scaled Agile Framework 6.0 (SAFe) certification

Skills

Agile Scrum Kanban Jira Product Ownership Software Development ScrumMaster SAFe Value Stream Mapping Training Thought Leadership Rally DevOps SQL JQL DevOps Excel ServiceNow Confluence

Employment History

TEKSystems, Inc. November 2021 to September 2023

Enterprise Agile Coach: Providing coaching and training to financial application teams at Federal Home Loan Mortgage Corporation (FreddieMac)

●Coached RTEs on using SAFe for AWS platform expansion

●Led effort to overhaul FreddieMac Agile playbook and Agile Onboarding

●Upgraded training program, adding 7 new classes for teams and individuals

APEX Systems, Inc. April 2021 to November 2021

Enterprise Agile Coach: As a member of Grant Thornton team, providing coaching and training to US Patent and Trademark Office (USPTO) in their Agile Delivery Office

●Provided Agile leadership to Agile Dojo (intensive coaching workshop)

●Created new elements for training program, including a Product Ownership class

●Serving as Coach/Scrum Master on 4 agile delivery teams

Miracle Systems, Inc. June 2019 to April 2021

Agile Coach: Providing coaching and training to US Agency for International Development (USAID).

●Improved delivery cadence for multiple teams by focusing on achievable sprints

●Developed training and visualization techniques to see the power of Agile

●Served as ScrumMaster on 2 development projects

Science Applications International Corp. (SAIC) August 2018 to June 2019

Enterprise Agile Coach: Provided coaching and training at the Internal Revenue Service (IRS).

●Played leadership role on strategic planning team for Agile adoption strategy

●Worked with senior managers to craft practices that would enable Agile in a large, hierarchical organization

●Developed specific training to help career Federal employees understand their roles in an Agile environment

The George Washington University August 2017 to August 2018

Enterprise Agile Coach/Trainer: As an enterprise coach, worked with their existing PMO office to identify opportunities for Agile adoption in a primarily COTS-centered IT shop.

●Instituted an Agile Training program (6 distinct classes)

●Converted 3 projects to Kanban to improve delivery cadence

●Provided a comprehensive strategy for Agile adoption

Global Technology Management August 2012 to June 2017

Project Manager/Agile Trainer: As a contractor at DHS Citizenship and Immigration Service (USCIS), provided coaching within the USCIS Agile transformation. Accomplishments include:

●Managed/Coached the implementation of a Section 508 test automation tool

●Directed a value stream mapping effort to reduce firewall change request cycle time by 45%

●Led a project to reduce Helpdesk tickets by 25%

Science Applications International Corp. (SAIC) August 1999 to August 2012

Project Manager (2008-2012): Under 2 successive contracts, supported USCIS and ICE in the areas of Software Testing, Quality Assurance, Configuration Management, and Release Management.

●Managed a team of 35 Configuration Management engineers, QA Analysts, and Functional Testers that delivered 300+ releases over a 5 year span

●Responsibilities included staffing, financial management, customer management, all deliverables, and reporting

●Contributed to numerous successful contract proposals

References Available Upon Request

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