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Douglasville, GA
... EXPERIENCE Chat Representative/Home Depot March 2016-Current Taking chats assisting customers with online order concerns for deliveries that were made or that were to be made and they haven’t received them. Interview Specialist/Navex Global Navex ...
- Feb 03
Atlanta, GA
CONTACT 678-***-**** ad3bea@r.postjobfree.com SOFTWARE Microsoft 365 LivePerson Global Connect Zendesk Zoho Desk PROFILE Flexible and reliable virtual chat support representative with over twenty-five years of experience in delivering high- quality ...
- Feb 02
Atlanta, GA
... Received 100% production rate of meeting goal in calls per day/cases per day Investigate, analyze and resolve complex support requests with internal and external customers via phone, email, chat, and remote control/assist software. Take ownership of ...
- Feb 02
Atlanta, GA
... ●Moderate user content to adhere to community guidelines, policies, processes and procedures ●Contribute to the development and improvement of AI chat models for content evaluation ●Responsible for inputting data information across several ...
- Jan 30
Peachtree Corners, GA
... Demonstrated mastery in employing diverse communication platforms, encompassing phone, email, and web chat. Possessing exceptional interpersonal acumen and adeptness in leadership, fostering motivation within teams to attain elevated performance ...
- Jan 26
Atlanta, GA
... Www.healthfully.com E-Commerce Associate Orvis Call Center - Roanoke, VA March 2018 to Present Resolve customer complaints via chat/email. Cancel or upgrade accounts. Advise on company information. Take payment information and other pertinent ...
- Jan 24
Atlanta, GA
... Amazon FBM Assistant, Merch by Starks 07/18/2022 – 11/30/2022 Assist with customer support regarding online orders and provide details as it relate to the products via email, phone or chat. Review work orders to assure the customer products are ...
- Jan 24
Decatur, GA
... • Responded to customer inquiries via phone, email, or chat support channels, ensuring timely and accurate resolutions to their concerns. • Collaborated with a team of technicians to diagnose complex issues, escalate problems when necessary, and ...
- Jan 23
Canton, GA
... • Boosted Virtual Chat response time to almost 100% answer rate within the first 60 seconds. 2012 – 2022 • VERIZON • Alpharetta, GA Senior Manager, Customer Service & Vendor Management (2019 – 2022) Expertly conducted all aspects of the technical ...
- Jan 22
Atlanta, GA
... EXPERIENCE NOVEMBER 2021 – OCTOBER 2023 REMOTE CUSTOMER SERVICE AGENT, SPECTRUM Handled customer inquiries via phone, email, or chat. Resolved service-related issues, assisted with billing inquires, and promoted additional services. Ensured customer ...
- Jan 20