| Resume alert | Resumes 1 - 10 of 391 |
Customer Service Data Entry
Atlanta, GA
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ... - Apr 18
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ... - Apr 18
Customer Service Representative
Atlanta, GA
... Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. Reliable student with knowledge of conflict resolution, customer ... - Apr 18
... Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. Reliable student with knowledge of conflict resolution, customer ... - Apr 18
Devops Engineer Cloud
Atlanta, GA, 30309
... ● Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns ● Consulting with users to determine steps and procedures to be taken to identify ... - Apr 10
... ● Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns ● Consulting with users to determine steps and procedures to be taken to identify ... - Apr 10
Customer Service Care
Atlanta, GA
... (Google Calendar/Doc/Voice/Chat, OpenOffice and Gmail). Work At Home Agent, part time (Appointment Setter and Customer Service) Lifelong Insurance Agency Tucker, Georgia Use the predictive dialer with CRM software to talk with seniors about upcoming ... - Apr 09
... (Google Calendar/Doc/Voice/Chat, OpenOffice and Gmail). Work At Home Agent, part time (Appointment Setter and Customer Service) Lifelong Insurance Agency Tucker, Georgia Use the predictive dialer with CRM software to talk with seniors about upcoming ... - Apr 09
Customer Service Representative
Lilburn, GA
... inquiries and resolving issues promptly and professionally Communicated effectively with customers through phone, email, and chat to ensure a positive customer experience Assisted doctors and patients with inquiries, appointments, and other relevant ... - Apr 06
... inquiries and resolving issues promptly and professionally Communicated effectively with customers through phone, email, and chat to ensure a positive customer experience Assisted doctors and patients with inquiries, appointments, and other relevant ... - Apr 06
Customer Service Administrative Assistant
Atlanta, GA
... WORK EXPERIENCE Music and Arts Remote Contact Center Agent Oct 2018 - Present • Provide comprehensive customer support via phone, email, and live chat, addressing product inquiries, order tracking, and issue resolution. • Facilitate effective ... - Apr 05
... WORK EXPERIENCE Music and Arts Remote Contact Center Agent Oct 2018 - Present • Provide comprehensive customer support via phone, email, and live chat, addressing product inquiries, order tracking, and issue resolution. • Facilitate effective ... - Apr 05
Customer Service Support
Douglasville, GA
... Concentrix, Remote — Customer Service Agent 2/2021 - 2/2023 Answered incoming calls and emails, providing frontline customer support or assistance via chat, email, and phone Demonstrated excellent communication skills in resolving SKILLS 1+ year of ... - Apr 01
... Concentrix, Remote — Customer Service Agent 2/2021 - 2/2023 Answered incoming calls and emails, providing frontline customer support or assistance via chat, email, and phone Demonstrated excellent communication skills in resolving SKILLS 1+ year of ... - Apr 01
Customer Service Accounts Payable
Atlanta, GA
... · Assisted in leading info sessions via zoom (Q&A) Partner Support Specialist · Responded to contractor inquiries via live chat and emails in both English and French · Identified service partner needs and provided first contact resolution · Analyzed ... - Apr 01
... · Assisted in leading info sessions via zoom (Q&A) Partner Support Specialist · Responded to contractor inquiries via live chat and emails in both English and French · Identified service partner needs and provided first contact resolution · Analyzed ... - Apr 01
Customer Service Call Center
Atlanta, GA
... Receivables, Payroll (7 years) FFAM(First Financial Asset Management)/ Client: CARE-FIRST CALL CENTER REPRESENTATIVE/ COUNSELOR: October 22,2019’ To PRESENT * Responsible for initiating calls with delinquent customers by phone, mail, chat and email. ... - Apr 01
... Receivables, Payroll (7 years) FFAM(First Financial Asset Management)/ Client: CARE-FIRST CALL CENTER REPRESENTATIVE/ COUNSELOR: October 22,2019’ To PRESENT * Responsible for initiating calls with delinquent customers by phone, mail, chat and email. ... - Apr 01
Product Manager Machine Learning
Atlanta, GA
... ● Identified inefficiencies in chat routing, deployed ML algorithms to intelligently route customer queries to the right agents, improving first-response resolution rate by 45%. ● Built multiple customer centric digital platforms and also highly ... - Mar 28
... ● Identified inefficiencies in chat routing, deployed ML algorithms to intelligently route customer queries to the right agents, improving first-response resolution rate by 45%. ● Built multiple customer centric digital platforms and also highly ... - Mar 28