| Resume alert | Resumes 11 - 20 of 393 |
Customer Service Accounts Payable
Atlanta, GA
... · Assisted in leading info sessions via zoom (Q&A) Partner Support Specialist · Responded to contractor inquiries via live chat and emails in both English and French · Identified service partner needs and provided first contact resolution · Analyzed ... - Apr 01
... · Assisted in leading info sessions via zoom (Q&A) Partner Support Specialist · Responded to contractor inquiries via live chat and emails in both English and French · Identified service partner needs and provided first contact resolution · Analyzed ... - Apr 01
Customer Service Call Center
Atlanta, GA
... Receivables, Payroll (7 years) FFAM(First Financial Asset Management)/ Client: CARE-FIRST CALL CENTER REPRESENTATIVE/ COUNSELOR: October 22,2019’ To PRESENT * Responsible for initiating calls with delinquent customers by phone, mail, chat and email. ... - Apr 01
... Receivables, Payroll (7 years) FFAM(First Financial Asset Management)/ Client: CARE-FIRST CALL CENTER REPRESENTATIVE/ COUNSELOR: October 22,2019’ To PRESENT * Responsible for initiating calls with delinquent customers by phone, mail, chat and email. ... - Apr 01
Product Manager Machine Learning
Atlanta, GA
... ● Identified inefficiencies in chat routing, deployed ML algorithms to intelligently route customer queries to the right agents, improving first-response resolution rate by 45%. ● Built multiple customer centric digital platforms and also highly ... - Mar 28
... ● Identified inefficiencies in chat routing, deployed ML algorithms to intelligently route customer queries to the right agents, improving first-response resolution rate by 45%. ● Built multiple customer centric digital platforms and also highly ... - Mar 28
Call Center Customer Service
Atlanta, GA
... Aiding in buying a vehicle Escalated calls/emails high volume emails Live chat responder Call center representatives Express employment professionals - Austin, TX January 2017 to April 2017 Scheduling appointments making payments case management ... - Mar 25
... Aiding in buying a vehicle Escalated calls/emails high volume emails Live chat responder Call center representatives Express employment professionals - Austin, TX January 2017 to April 2017 Scheduling appointments making payments case management ... - Mar 25
Java Developer Stack
Atlanta, GA
... Contributed to integrating basic customer support chat feature using jQuery and AJAX for seamless messaging functionality. Hosted and maintained an enhanced Customer Self-Service Portal on Apache Tomcat Integrated MySQL database using JDBC for ... - Mar 25
... Contributed to integrating basic customer support chat feature using jQuery and AJAX for seamless messaging functionality. Hosted and maintained an enhanced Customer Self-Service Portal on Apache Tomcat Integrated MySQL database using JDBC for ... - Mar 25
Customer Service Technical Support
Atlanta, GA
... Proficient in handling chat interactions, detecting fraudulent activity, and explaining product features. Seeking to leverage expertise as a Remote Customer Service Representative. EXPERIENCE Chat Technical Support Representative Kelly Connect ... - Mar 12
... Proficient in handling chat interactions, detecting fraudulent activity, and explaining product features. Seeking to leverage expertise as a Remote Customer Service Representative. EXPERIENCE Chat Technical Support Representative Kelly Connect ... - Mar 12
Customer Service Support
Marietta, GA
... Assisted customers with various types of technical issues via email, live chat and telephone. Utilized remote access tools to connect remotely with customers' systems when necessary. Identified needs of customers promptly and efficiently. Cashier ... - Mar 02
... Assisted customers with various types of technical issues via email, live chat and telephone. Utilized remote access tools to connect remotely with customers' systems when necessary. Identified needs of customers promptly and efficiently. Cashier ... - Mar 02
Call Center Customer Service
Atlanta, GA
... Support Coordinator (**-**-**-**-**-**) Verizon Wireless, Alpharetta, GA Provide call support to frontline agents via the phone and the chat. Additionally, I provided feedback regarding customer interactions to supervisors and managers. Assist with ... - Mar 01
... Support Coordinator (**-**-**-**-**-**) Verizon Wireless, Alpharetta, GA Provide call support to frontline agents via the phone and the chat. Additionally, I provided feedback regarding customer interactions to supervisors and managers. Assist with ... - Mar 01
Customer Service Representative
Decatur, GA
... Service Support Error Detection Collaborative Team Player Interpersonal Skills EXPERIENCE Technical Support Representative / Concentrix - Atlanta, GA 08/2023 - 11/2023 Provided technical assistance to customers through phone, email and chat support. ... - Feb 28
... Service Support Error Detection Collaborative Team Player Interpersonal Skills EXPERIENCE Technical Support Representative / Concentrix - Atlanta, GA 08/2023 - 11/2023 Provided technical assistance to customers through phone, email and chat support. ... - Feb 28
Executive Assistant Relationship Management
Alpharetta, GA
... Effective Business Writing Skills/Presentations Skills/Global Collaboration/Project Management Training, 2016 MS Diversity & Inclusion, 2015 Project Management Training/TeamWork PM, 2015 Certified Coursera – AI Chat Box Training, In Progress - Feb 27
... Effective Business Writing Skills/Presentations Skills/Global Collaboration/Project Management Training, 2016 MS Diversity & Inclusion, 2015 Project Management Training/TeamWork PM, 2015 Certified Coursera – AI Chat Box Training, In Progress - Feb 27