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Austin, TX
... 2015 At home, Oct 2015 - May 2016 Role : *problem solving, dealing with angry calls *multitasking while taking calls on our hip chat and sending emails *Between 300-500 Calls on average Massage heights South park meadows, Aug 2016 - May 2017 Role : ...
- 2019 Sep 30
Austin, TX
... Developed a web-based chat application in .NET Framework and C++. Helped connect customer with customer care. Prepared detailed reports based on the results of reviews of documentation and specification. PCB Design Engineer JNTUH Technical ...
- 2019 Mar 07
Austin, TX
... Also provided technical support to customers via email, chat and phone Tested features and produced user stories which helped in delivering high value by focusing on small and immediate customer needs, reduced risk, foster collaboration and brought ...
- 2018 Nov 18
Austin, TX
... Aug 2018 - Enterprise Help Desk – Technical Engineer/Mac Admin (Philips client) Highest tier of remote IT support (phones, chat, on-site) for 10k Philips employees Troubleshoot Office 365, Skype for Business, SharePoint, Exchange, Yammer, OneDrive, ...
- 2018 Oct 10
Austin, TX
... Enhanced customer satisfaction by establishing a chat system in the Maintenance Center Office. Engineers with specialized knowledge could be contacted (even remotely) to prevent problem escalations. This communication tool proved less intrusive to ...
- 2018 Oct 04
Round Rock, TX
... Working experience in implementing Live Agent Chat, Snap ins and Omni Channel. Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities Well versed in cloud computing and on- premise ...
- 2018 Oct 03
Round Rock, TX, 78664
... • Built a Pomodoro Timer app with the ability to add/delete tasks using ReactJS and Firebase, a personal portfolio, three music player apps (one with ReactJS, one with Angular, and one with JQuery, all used Buzz Library), two chat apps (one with ...
- 2018 Jun 22
Austin, TX
... ●Tested Azingo Mobile Open webkit Browser, Jabber protocol (early XMPP) based Instant Messaging Chat application for calls, presence and test VoIP calls features for OMAP TI 2430 and JADE Arm11 touch boards. ●Performed defect verification, defect ...
- 2018 Feb 14
Pflugerville, TX
... Management Professional PMP ITIL Foundations Certified Dell Qualified Trainer Enterprise Server Technical Support, Email/Chat/Call Queues, 15 years with Dell Computers Teaching & Speaking Experience June-Dec 2013 Basic computer skills, email, and ...
- 2017 Nov 18
Austin, TX
... 2 010 - J an 2 012 Started as a chat tech and quickly moved into a Systems Administration role resolving a wide range of issues with CMS applications and server issues.Later moved into a Security role tasked with maintaining the health and integrity ...
- 2017 Oct 24