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IT Business Analyst (Volunteer)

Austin, TX
November 18, 2018

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Syed Saif Ali Austin, TX US Citizen


University of Southern Queensland Bachelor of Business and Commerce and Bachelor of Information Technology Nov 2018

Major: International Business and IT management GPA: 4.57/7


Computer Skills: MS Word, Excel, PowerPoint, Access, MS Visio, MS Project, Microsoft Outlook, SPSS, Oracle SQL, JavaScript

Languages: Fluent in Urdu, Hindi, and English

Interests: Sports, Exercising, Traveling


CompTIA Security+ Cert Prep (SY0-401): The Basics

Linux: Overview and Installation


Code for Social Good IT Business Analyst (volunteer); Maple Grove, MN Nov 2018 – March 2018

Produced business requirement document which reduced the risk of project failure, connected to broader business goals, encouraged consensus creation and collaboration, and assisted the organization to save costs associated with projects.

Produced help page content which improved customer service and SEO of the website. Also provided technical support to customers via email, chat and phone

Tested features and produced user stories which helped in delivering high value by focusing on small and immediate customer needs, reduced risk, foster collaboration and brought user and organization closer creating goodwill.

Carried out requirement analysis for new futures which aided the organization to meet user needs enhancing collaboration between the two entities leading to business improvement.


JerseySTEM– Corporate Engagement Manager Jan 2018 – Apr 2018

Identifies and researches current and potential corporate sponsors, including new prospects and existing clients. Cultivates a portfolio of 4-6 qualified prospects

Develops, implements and periodically re-assesses corporate engagement strategies for each corporate sponsor

Initiates, develops and maintains relationships with corporate sponsors to build engagement partnerships, customized projects and sponsorship packages

Expands partnerships by conducting research, tracking relevant news, and staying abreast of organizational changes as they relate to our service offerings

Writes compelling proposals and letters and prepares background information and materials for cultivation and solicitation activities, as needed. Develops customized proposals as appropriate for major donors/prospects

Partners with Director Corporate Engagement, team members and other volunteer leaders in making corporate solicitations and presentations about JerseySTEM

Conducts research and tracks relevant news to identify new & emerging prospects

Assures timely and satisfactory implementation of specific programs and activities for relevant corporate sponsors

Information Systems Industry Project July 2018- Nov 2018

• Developed and designed a mobile app for a nonprofit organization called Vana

• Showcased abilities to demonstrate the application of project management, teamwork and interpersonal communication knowledge and skills in the development of a business information systems team project.

• Acquired project requirements and adapted agile methodologies

• Calculated Critical Path, Early Start, Early Finish, Late Start and Late Finish for the project

• Produced a project specification that includes a critical assessment of the project and explains the scope of the project to be undertaken, the problems and proposed solution

• App designed to be compatible with both IOS and Android OS

• Used project management software such as Microsoft Project to assign and track the progress of project

• Used Microsoft Visio to design process flows and screen designs

• Created user stories and prioritized them using the MOSCOW methodology

• Outlined functional and non-functional requirements

• Drew domain model class diagrams and determined acceptance criteria

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