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Vice President of Sales Leadership, Management, Training, Call Center

Austin, TX
... in the successful implementation of Salesforce CRM including Live Agent chat platform Achieved enrollment results, reduced costs, reduced turnover by 75%, improved operational efficiencies via experience and execution of strategic business plan. ... - 2017 Aug 21

Senior user experience designer

Austin, TX
... Visual Design, Corporate Branding, Content Strategy, SEO strategy, SEM strategy, 3D animation, 2D animation, Google Chat, GoToMeeting, Skype SKILLS Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, HTML, HTML5, CSS, CSS3, ... - 2017 Jul 10

Developer Professional Experience

Austin, TX
... every user behavior in website Developed an online payment method using API of a 3rd party company Customized a free Live Chat to better serve the company’s needs Created custom reports from SUGARCRM using API FIERN Federation of Industries of the ... - 2017 May 05

Customer Service, Sales, Editor, Writer, Illustrator

Austin, TX
... Austin, TX 78729 512-***-**** Supervisors: Amy Bible, Brent Hooten, MaryLou Childress Customer facing and detail oriented Inbound and outbound sales, including warm and cold calling, chat, and email Learned about each prospective customer to uncover ... - 2017 Apr 18

Technical Support Microsoft Office

Buda, TX, 78610
... Austin, TX Technical Systems Analyst Aetna outsourced level 1 & 2 IT to Xerox IT Outsourcing (ITO) July 2013 Xerox ITO was acquired by Atos July 2014 Provide technical phone and chat support to Aetna user base of over 10,000 users supporting over ... - 2016 Dec 28

Active Directory Customer Service

Austin, TX
... Provide sales support via phone calls, email, chat or IM. Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity. Identifies customer needs/ requirements, and recommends the ... - 2016 Dec 27

SDET

Austin, TX
... This application provides virtual chat, phone and email options to the customers as part of the customer’s Microsoft Partner Network benefits. It also provides an option to the customers to connect with other partners and answer questions. ... - 2016 Dec 13

Customer Service Management

Austin, TX
... & MOR (month in review) slides based on production Indepth Product knowledge and execute Administraive Prosodie/Odigo, VA Chat, Voice Trust, ATT (Ebonding), ITSM, ITFM/ITSLM/ITBM, SOG, SGA- FIM-O365-RACF, CGAdmin - SAM/Citrix, Go To Assist, Remedy ... - 2016 Dec 05

Web Developer Sql Server

Austin, TX
... Added custom Live Chat for users to communicate live and/or offline. Integrated Social Media Logins with Facebook, LinkedIn, Twitter and Google+. Integrated YouTube, Flickr and Pinterest, for users to share videos and photos. Added the ability for ... - 2016 Oct 04

Customer Service Front Desk

Austin, TX
... techniques Maintained customer confidentiality while performing account maintenance and data entry Provided solutions via phone, chat, and email in a timely and accurate manner as first point of contact for call center customer inquiries and issues ... - 2016 Aug 01
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