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Customer Service Manager

Austin, TX, 78758
... 2007 Represent APPLE as initial contact – Provide exceptional customer service – Deliver accurate information detailing Apple Care repairs via Chat and Email and phone– Access multiple applications for thorough product tracking and professional ... - 2015 Oct 25

Customer Service Microsoft Office

Austin, TX
... in English/Spanish • Trained in Apple internal tools, including: GCRM/ATB/Provider Groups, Sonar, SoftPhone, chat/mail clients, Cybersource PROFESSIONAL HISTORY 2014- 2015 Logistics Services Analyst (US/Mexico, Columbia, Chile), Apple, Inc. ... - 2015 Sep 04

Manager Project

Austin, TX
... Automated Tools: Selenium IDE/Webdriver, Xstudio, TestNG, Rest API, SoapUI scripts, JUnit, Python, TestFlight, Live Person Chat, Device Anywhere, McciLog,Team Track, Jira NetTool, WireShark network analyzer, Git bash, Maven, Jenkins, OpenProj. ... - 2015 Aug 11

Java Assistant

Austin, TX
... Projects Text to Image Steganography in Java LAN chat in Java Developed the web project to work with the Google O-Auth 2.0 working. The web site uses Google Authentication to enhance the double security standard. The Back-end in Java. Developed the ... - 2015 Jun 21

Sales Representative Insurance

Austin, TX
... 24- June 16, 2014 RezilientDirect.com Austin, TX Telephone Sales Insurance Agent Qualified and sold supplementary health insurance for start-up internet marketing company using telephone and chat lines. Was top producer with a team of 4 agents. 8 ... - 2015 Mar 05

Customer Service Information Technology

Austin, TX
... VOLUSION - MARCH 18TH - JULY 2013 (CONTRACT) SUPPORT CONCIERGE ● PROVIDE SUPPORT FOR MERCHANTS AND STOREFRONTS ● PROVIDE PHONE AND CHAT SUPPORT FOR PROVIDED SOFTWARE ● ASSIST WITH BASIC HTML AND CSS ● RESOLVE TICKETS THROUGH A CRM TICKETING SYSTEM ... - 2014 Sep 06

Customer Service Sales Representative

Austin, TX
... Assisted customers on a daily basis via phone/online chat forums Owner/Manager, Lone Star Credit Solutions, Brownsville, TX Jan. 2010-Sep.2013 Assisted customers with debt settlement and worked towards credit repair. . Focused on helping customers ... - 2014 Aug 05

Project Manager Construction

Austin, TX
... May 2012 Certificate of Proficiency for Overseas (Study Abroad) University of Auckland, Auckland, New Zealand February – June 2011 Personal Projects Custom IRC Bot Custom chat bot that interacts with users and parses information from chat lines. ... - 2014 Apr 13

Orienation and Mobility

Austin, TX
... Austin State University Nacogdoches, Texas Major: Orientation and Mobility • • • Associates in Applied Science: Kinesiology • South Texas College, McAllen, Texas • May 2011 • Major: Kinesiology • Experience Online Chat Representative June 2012 to ... - 2014 Mar 20

Manager Developer

Austin, TX
... Administration software was also needed: - I wrote from the ground up a Live-Support Chat system (similar to Facebook's messenger), via PHP, MySQL and JQuery. - I developed software for Linux, for record keeping and user processing. Technologies ... - 2014 Mar 04
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