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Arlington Heights, IL
... ADP Customer Relationship Management Software to the Higher Gear CRM application and back Installed and configured NEC digital phone system to an Avaya Phone system with voice mail Setup, configure and maintain LAN and Wireless Networks Visteon Inc. ...
- 2020 Oct 19
Arlington Heights, IL
... in Call Center Technologies(IVR, Avaya Aura Experience Portal, CTI, Call Recording, Call Management, Call Routing) ·Worked on Mobile-Based(IOS & Android) using Perfecto simulator, Web Based, Client Server and Standalone (Desktop) applications. ...
- 2020 Oct 14
Elk Grove Village, IL
... • CMS (AVAYA) and ICM (CISCO) EDW. • AWS (Amazon Web services) • Associate and acquainted with CMS / ICM (AVAYA & CISCO Call Center Technology) Enterprise Database warehousing, Big Data. • Salesforce, Autotask, Office 365 & Google cloud apps admin ...
- 2020 Oct 08
Chicago, IL
... Edwards *Avaya *Intuit Quickbase *Siemens HiPath *Verint *BoldChat *KRONOS *ServiceNow *Oracle *Smart Client *MS Outlook / Excel / Word *Google Drive / Sheets EXPERIENCE: Manager Customer Service Contact Centers Order Management (NA/LA) 2019 to ...
- 2020 Jun 26
Chicago, IL
... Cisco ViewMail for Outlook, Google Drive, WSUS 3, Cisco AnyConnect, Cisco UC Manager 12.5, vCenter 5.5, Active Directory, Exchange 2010, Veeam Backup 9, Backup Exec 2010, Microsoft Dynamics CRM, Avaya Phone System, ZENworks 11, Commvault Backup. ...
- 2020 Jun 24
Chicago, IL, 60649
... ●Worked in a call center using the AVAYA system taking up to 200 calls per day from potential students interested in Educational opportunities. EXECUTIVE ASSISTANT/WEB DESIGNER Antares Computer Systems - Chicago, IL - 2004 to 2007 Executive ...
- 2020 May 30
Oak Park, IL
... and Software Platforms: Windows 2007, Windows 2010, Windows Server 2008 R2, Citrix Networking: TCP/IP, Ethernet, VOIP (Avaya), Remote Desktop, VMware, and Ticketing Systems Security Systems Experience: Mcafee Suite, Sophos, Safend DLP, Vormetric ...
- 2020 May 28
Bloomingdale, IL
... Replaced Avaya system with VoIP system in all DeVry Campuses, centers, and other locations. • Managed IT infrastructure portfolio: Build-out, expansion, and move Projects for Ross Medical, Keller Mgmt, Carrington, Chamberlain Nursing, and DeVry ...
- 2020 Feb 24
Chicago, IL
... Avaya IP Office VoIP network. • Manage new IT projects, licenses. • I was responsible for server and network infrastructure; • Implemented security solutions to meet the company’s needs; • VoIP system and phone network maintenance; Firmware and ...
- 2020 Feb 22
Chicago, IL
... ● Administered IT telephony including VOIP using Avaya IP Office and Multi-Tech FaxFinder. ● Administered and provided support for Blackbaud Grantmaking, Raiser’s Edge and NetCommunity. ● Installed, administered and maintained Veritas Backup Exec. ● ...
- 2019 Nov 11