Peachtree Corners, GA
... • CrossFit Coaching • Client Motivation KADIJA MITCHELL PERSONAL TRAINER Call Center Representative March 2022 - January 2023 NVA, lodi, NJ Resolved customer complaints in a timely manner while maintaining the highest level of professionalism. ...
- May 07
Powder Springs, GA
... Identified and provided insight for product questions and escalation issues to appropriate teams and call center analysts. Obtained Knowledge-Centered Services (KCS) certification to support knowledge base methodology. CDC (contractor), Atlanta, GA ...
- May 06
Canton, GA
... In addition, I conducted a comprehensive analysis of our internal call center responsible for client follow-ups. Recognizing opportunities for optimization, I recommended the strategic outsourcing of this function, contributing to a more streamlined ...
- May 06
Acworth, GA
... Oversaw onboarding and training functions for 200 carriers, 1200 drivers, and 65 call center associates. Led Agile project that raised trailer utilization 22%. Created application integrating GPS data with demand-based scheduling system to locate ...
- May 06
Atlanta, GA
... TCT Law Firm Chamblee, GA Senior Account Representative 2003 - 2007 & 02/2009-07/2009 ● Advanced to Team Leader overseeing 40 employees on assigned shifts in call center environment. ● Applied knowledge of Fair Debt Collection Practices Act while ...
- May 06
Decatur, GA
... ● Enters emergency assistance call information into the computer-aided dispatch (CAD); determines location of call; inputs, ... coverage prior to obtaining an authorization Atlanta Medical Center/ Conifer Solutions, Atlanta, GA — Team Lead Emergency ...
- May 05
Atlanta, GA
... Education High school or equivalent Skills • Customer Service • Call Center • Customer Support Certifications and Licenses CPR November 2023 to November 2025 BLS Certified Nursing Assistant (CNA)
- May 05
Atlanta, GA
... SharePoint Scrum Technical Training Rally Mercury Quality Center PROFESSIONAL EXPERIENCE Mindtree – Allegiant Airlines Las ... This is a system that is used by Call Centre Agents, Finance and Accounting personnel. There are various services, front end ...
- May 05
Covington, GA
... Medical Center Enid, OK 12/2007 – 10/2012 Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. Assists with determining reason for visit or phone call, ...
- May 05
Lawrenceville, GA
... Nutall Lawrenceville, Ga 470-***-**** Summary ●Having 7+ years of experience as Administrative Assistance /Program Assistant, Data Entry Clerk and Customer Service/Call Center ●Answer phones, direct calls to correct department. Submit orders, filed ...
- May 04