Shift Manager Business Management

Marvin J. Gibson

**** ******* **** ********, ** *0213

770-***-**** ***********@*****.***

EDUCATION

American InterContinental University (Atlanta, GA) Bachelor of Arts in Business Management April, 2014 Associate of Arts in Business Administration May, 2010 Georgia Technical Institute (Atlanta, GA)

Completed courses in Electronic Engineering Technology 1996 – 1998 Certifications

Hazardous Material Training (49 CFR 171-180)

IATA Dangerous Goods Regulations (57th Edition 2016-2022) PROFESSIONAL EXPERIENCE

USPS/GXO/XPO Atlanta, GA

CTHO &Atlanta STC Shift Manager August 2020- Present

● Manage Inter-facility Container Movement within a particular warehouse

● Conduct tier meetings addressing issues and coming up with resolutions

● Manage all employees on a particular shift, material handlers, EPJ & Forklift drivers

● Assign employees a certain area to cover (ex: secondary; primary; bring to lanes etc…)

● Coordinate with management within warehouse to cover box & pallet needs

● Coordinate with management to cover expedited needs of each department (ex: THS purging)

NFL Atlanta, GA

Away Team Liaison/ Clubhouse Member August 2018- Present

● Once away team arrives in the state of GA, coordinate with coaching staff and follow instructions

● Set up locker room and field operations to the specifications of Coaches, quarterbacks, & kickers

● Stay close to coaching staff during game to facilitate any needs and drive any players to X-ray

● Tear down field & locker room operations after game and properly get everything to bus or plane

● Warm up Quarterbacks, catch punts and field goals upon request by away teams Fed Ex Ground Austell, GA

Truck Driver/Delivery Specialist November 2019-August 2020

● Drive box trucks including 30ft bulk truck to specified locations to deliver packages

● Creating manifest and routing documentation electronically to different locations daily

● Troubleshooting escalated situations and finding resolution XPO Logistics Union City, GA

Dangerous Goods/Hazmat Lead & Inventory Control Specialist December 2014-November 2019

● Supervise all employees in battery department while meeting all DG & Hazmat guidelines.

● Process all inbound and outbound orders while displaying leadership and decision making skills.

● Assuring all freight is labeled and packaged properly per United Nation specifications.

● Assure inventory of department is not compromised and accurate in each location in warehouse. Atlanta MRO Supply (Select Staffing) Atlanta, GA

Warehouse Manager March 2011-December 2014

● Processed all orders by pulling items, pallet building and wrapping them, then loading and driving trucks.

● Served as the quality auditor over the Hazmat/DG implementation to identify quality defects, identify root cause, and suggest corrective action.

● Certified on motorized pallet jack, cherry picker, reach truck, and stand up lift.

● Created & spearheaded the staff to create an external receiving operating process document.

● Created & spearheaded the staff to create Hazmat/DG packing slip instruction document Evans Fire Restoration (Select Staffing) Atlanta, GA Lot Coordinator/ Storeroom Manager June 2009 – February 2011

● Control traffic of all mail carriers, trucks, and postal workers.

● Drive pallet jack or forklift to move pallets of mail, and or load trucks

● Implement leadership and decision making skills on lot and managed storeroom warehouse.

FEMA (Soil & Environmental Testing Services) Tucker, GA Soil and Environmental Engineer August 2008 -February 2009 & January-March 2011

● Performed procedural testing on homes suspected of mold and moisture.

● Certified mold inspector & completed formaldehyde testing on homes.

● Conducted site visits to evaluate extent of damages to homes.

● Exercised judgment on financial damage and specified work to be completed.

● Created visual displays of damaged areas in homes. TCT Law Firm Chamblee, GA

Senior Account Representative 2003 - 2007 & 02/2009-07/2009

● Advanced to Team Leader overseeing 40 employees on assigned shifts in call center environment.

● Applied knowledge of Fair Debt Collection Practices Act while collecting on first party accounts relating to mortgages.

● Worked in conjunction with the Legal Department to determine if litigation should be pursued on delinquent cases.

Just Right Auto Sales & Finance Conyers, GA

Collections Manager January- August 2008

● Analyzed accounts, and negotiated payments on delinquent accounts.

● Worked with sales department, as necessary, to litigate certain accounts.

● Built department from ground floor up, making structural decisions.

● Processed all revenue during collection of accounts and managed a department of collectors making them also sales specialists.

The City of Johns Creek Johns Creek, GA

Revenue Technician 2007 - 2008

● Provided clerical and administrative support to the Revenue division and the collection of various fees and taxes owed and processed all payments to the city.

● Processed all business and alcohol license applications for the city.

● Provided a high level of customer service to businesses and tax payers.

● Analyzed accounts, and negotiated payments on delinquent accounts.

● Managed specialty group of employees while consistently ranked as a top performer. FEMA (PB) Texas & New Orleans, LA

Home Inspector 2005 - 2007

● Completed comprehensive Home Inspection course in preparation for position with FEMA.

● Conducted site visits to evaluate extent of damages involving approximately 3000 homes during a four month period.

United States Air Force

Satellite Communications / Electronics Specialist 1998 - 2004

● Completed specialized technical training in preparation for this position.

● Performed operation, troubleshooting, maintenance and repairs to ensure maximum operational efficiency of sophisticated military satellites.

● Performed troubleshooting and repairs on ground vehicles.

● Served in U.S. Air National Guard (9/2002 - 9/2004). PROFESSIONAL TRAINING

U.S. Air Force Academy, Satellite Communications & Electronics Principles. Federal Emergency Management Administration (FEMA); completed in depth training in Home Inspections, Mold and Moisture, and Formaldehyde programs for emergency relief assistance. QUALIFICATIONS SUMMARY

● Proficient in planning and completing projects on time with high quality

● Strengths include leadership, organizational, interpersonal, and problem solving skills.

● Held Secret Security Clearance in United States Air Force.

● Proficient in Microsoft Office Applications

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