Contact
fernandezpolancokelvin@gmai
l.com
www.linkedin.com/in/kelvin-
fernandez (LinkedIn)
Top Skills
Financial Reporting
Analytical Skills
Microsoft Office
Languages
French (Professional Working)
English (Native or Bilingual)
Spanish (Native or Bilingual)
Kelvin Fernandez
Director and Founder of Redom Holdings Property Management Group
New York City Metropolitan Area
Summary
I bring over three and a half years of dynamic management experience across two diverse industries to the table. My journey in management began at a bustling deli and grocery store in Staten Island, New York City. Over a span of one and a half years, I successfully steered the business through challenging times, including navigating the complexities of COVID-19 regulations and adapting to local bans on plastic bags. In this role, I oversaw a comprehensive range of responsibilities, from personnel management (leading a team of up to 6 employees) to handling finances, purchasing, and pricing strategies.
During the height of the pandemic, my commitment to innovation and organizational efficiency played a pivotal role in overcoming industry challenges such as fluctuating prices, inflation, and a shortage of workers. Through strategic initiatives, including a store- wide remodeling, implementation of a POS and inventory system, and our presence on major online marketplaces like Uber Eats and Doordash, we not only adapted to the changing landscape but thrived. Introducing a new supermarket supplier, Krasdale, allowed us to optimize costs, expand our product range, and enhance the digital ordering process, reducing the need for in-store restocking trips.
In late 2021, I formalized my property management venture, Redom Holdings SRL, based in the Dominican Republic. This entrepreneurial endeavor, initiated remotely in late 2020, focused on transforming an expansive hacienda in the Cibao Valley into a lucrative short-term rental property. Managing a dedicated team, we executed a comprehensive renovation plan, addressing infrastructure shortcomings and improving overall functionality. Notable accomplishments include the installation of solar panels, Page 1 of 3
refurbishment of the swimming pool, automation of property entrances, and the complete restoration of the event house. Through strategic reinvestment of profits, we not only transformed maintenance expenses into profits but also expanded Redom Holdings Property Management to oversee three properties. Leveraging remote management strategies, I lead a team of two, ensuring seamless client service through shared workspaces and dashboards on Notion, setting the stage for continued growth. I am enthusiastic about leveraging my unique blend of hands-on experience, strategic vision, and a proven track record of success to contribute effectively to new opportunities in the realms of management, financial reporting, and data management. Experience
Redom Holdings SRL
Director and Founder of Redom Holdings Property Management Group October 2020 - Present (3 years 3 months)
Santiago, Dominican Republic
Fernandez and Fernandez deli grocery corp.
General Manager
July 2020 - December 2021 (1 year 6 months)
Staten Island, New York, United States
I am Completely in charge of all inventory, purchasing, finance, and recruitment.
VIP Laser Clinic
Industrial Engineer
January 2020 - April 2020 (4 months)
Santo Domingo, Distrito Nacional, Dominican Republic I assumed a leadership role in the strategic enhancement of operational efficiencies within our organization. A pivotal undertaking involved a meticulous review of our patient filing systems. I advocated for the digitization of patient files and orchestrated a systematic reorganization of physical files, fostering improved accessibility and heightened data security. Page 2 of 3
Concurrently, I directed my attention to refining the reception area and scheduling processes, aiming to mitigate prolonged wait times and elevate the overall customer experience. Collaborating seamlessly with the entire team, spanning from laser technicians to the general manager, we implemented an overhauled scheduling system, thereby revolutionizing the customer reception process.
In addition, I conducted a comprehensive analysis of our internal call center responsible for client follow-ups. Recognizing opportunities for optimization, I recommended the strategic outsourcing of this function, contributing to a more streamlined and customer-centric operational approach. In essence, my role extended beyond mere oversight of processes; it encompassed the proactive cultivation of a culture centered on continuous improvement and innovation. I am poised and eager to apply this strategic acumen and operational expertise to new challenges and opportunities in the arenas of process optimization and elevating customer experience. Education
Tompkins Cortland Community College
Associate's degree, Business Administration and Management, General · (May 2019 - August 2024)
Pontificia Universidad Católica Madre y Maestra
Master's degree, Business Administration and Management, Business Analytics · (January 2022 - December 2023)
Pontificia Universidad Católica Madre y Maestra
Bachelor's degree, Industrial Engineering · (August 2016 - February 2021) Page 3 of 3