PROFESSIONAL SUMMARY
Dynamic Fitness Instructor and Bank Teller with a proven track
record at Kings and Queens Fitness and Wells Fargo. Excelled in delivering superior customer service and fostering client relationships while mastering nutrition planning and client motivation. Demonstrated exceptional rehabilitation techniques and financial accuracy, achieving significant customer satisfaction and loyalty. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
EXPERIENCE
Fitness Instructor
April 2020 - February 2024 Kings and queens fitness, hackensack, NJ
Bank Teller
June 2022 - February 2024 wells forgo, hackensack, NJ
Utilized motivational techniques to keep clients focused on achieving results.
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Conducted group classes such as yoga, Pilates, Zumba, kickboxing, and spinning.
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Built relationships with clients to ensure their satisfaction with services provided.
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Demonstrated the proper form and technique for a variety of exercises, including weight-bearing activities.
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Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries.
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Balanced cash drawer and maintained full accountability for assigned cash on hand.
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Greeted customers with professionalism and friendly and courteous demeanor.
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CONTACT
******************@*****.***
peachtree, GA 30092
SKILLS
• Nutrition assessment and planning
• Rehabilitation techniques
• Injury Prevention
• Body composition analysis
• Yoga Instruction
• CrossFit Coaching
• Client Motivation
KADIJA MITCHELL
PERSONAL TRAINER
Call Center Representative
March 2022 - January 2023 NVA, lodi, NJ
Resolved customer complaints in a timely manner while maintaining the highest level of professionalism.
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Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.
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Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
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Proficiently handled high call volumes while maintaining quality service standards.
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Met performance goals and call center metrics in fast-paced performance setting.
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EDUCATION
Doctor of Social Work (D.S.W.)
Expected graduation June 2031
middlesex college, 2600 woodbridge Ave