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Customer Service Data Entry

Location:
Lawrenceville, GA
Posted:
May 04, 2024

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Resume:

Tiffanie S. Nutall

Lawrenceville, Ga

470-***-****

Summary

●Having 7+ years of experience as Administrative Assistance /Program Assistant, Data Entry Clerk and Customer Service/Call Center

●Answer phones, direct calls to correct department. Submit orders, filed and typed

●General office duties, typing, filing, answering phones, customer service, resolve all customers concerns, sent e-mails, and scheduled meetings.

●Provided customer service assisting with activations, communication products, concerns, and troubleshooting using a computer in a timely and accurate manner with attention to details over the phone.

Education

●Certificate, Present – July 7, 2014

●Gwinnett College Lawrenceville, GA

●Medical Assistant, focus in Medical Administrative Assistant

●August 2001 - December 2001

●Hinds Nursing Allied Center Jackson, MS Phlebotomist Certificate

Professional Experience

Randstad Remote 2022

November 2022-February 2023

Customer Service Representative

●Provided customer service helping customers with questions about HSA.

Answering inbound calls, returning calls, and emails.

Typing notes of calls.

Gwinnett County DHR 30046 Lawrenceville, GA

October 2015- February 2016

Administrative Assistance /Program Assistant

●Under the direction of the Program Leader, the Program Assistant provides operational and administrative assistance to the Program Leader and Program Staff, performs a variety of administrative, coordination and logistical services in support of the operations of the Program, and assists with information management the of team.

Staffmark Investment LLC/Averitt Express 30046, Lawrenceville, GA

September 2014 – January 2015

Office assistant/ CSR

●Answer phones, direct calls to correct department. Submit orders, filed and typed. In warehouse picked, pulled, and shipped orders. Manifest orders using UPS and kept warehouse clean.

Employment Plus Gainesville, GA

June 2012-November 2012

Data Entry Clerk

●General office duties, submit work orders and enter data from work orders once completed. Filed work orders, answers phones.

Abacus Staffing Services/Petco Buford, GA

July 2011-September 2011

Warehouse Associate

●Scanned in products using RF scanner- to be separated, packed, and shipped. Cleaned areas along with other areas as needed. Also worked in other departments as needed.

Staffmark Investment LLC/Averitt Express 30046, Lawrenceville, GA

October 2010 - May 2011

Dock Associate

●Manufacturing - Other

●Separate cartons to be shipped to the correct locations.

MWR Fort Benning, GA

January 2008 - October 2010

Banquet Server

●Chow Hall Services

●Friendly and courteous Banquet Server with two years' experience in catering and banquet environments. Talented in creating a warm, friendly, and welcoming atmosphere for guests and co-workers. Bringing enthusiasm, dedication, and an exceptional work ethic. Accurately record orders and partner with server and kitchen team members to serve food and beverages that exceeded guests' expectations.

●Routinely clean table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas, and service refrigerators

TCI Communications l Colorado Springs, Co

November 2006 - January 2008

Customer Service/Call Center

●Provided customer service assisting with activations, communication products, concerns, and troubleshooting using a computer in a timely and accurate manner with attention to details over the phone.

Smart Girls Consignment Beaufort, SC

July 2005 - October 2006

Administrative Assistant II

●General office duties, typing, filing, answering phones, customer service, resolve all customers concerns, sent e-mails, and scheduled meetings.

Environment's Inc. Beaufort, SC

August 2004 - November 2005

Shipper/Receiver

●Filled and packed orders using invoice, shipped to designated locations.

Wal mart Beaufort, SC

March 2001 - July 2004

Cashier/Customer Service

●Provided customer service by checking items through cash register, and worked customer service desk returning refund of items



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