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Schenectady, NY
... T e chnical S k i l l Set Helpdesk Ticket Systems Remote Support Windows 7, 8, 10 A+ PowerShell C, C++ Python PHP HTML 5 HL7 Windows Server 2012 Active Directory Microsoft SCCM Office 365 Cisco\Avaya Networking Equipment Education A.A.S. Computer ...
- 2020 Oct 10
Schenectady, NY
... SCCM, PGP, Bitlocker, CrashPlan PROe, Outlook365, SOPs, AD, Apple iPhones, Airwatch, Telecom/Putty-Avaya/Polycom Seasonal Datacenter Operations Tech II September 2016 ~ January 2017 AMAZON ~ AWS Cloud Services {Aditi Staffing Consultant} – Manassas, ...
- 2020 Apr 16
Albany, NY
... Implemented a VoIP and Call Center Solution featuring Avaya equipment for a State Credit Union. Deployment of a new Hardware and Software Platform for a Major NY-NJ Bank. Designing and leading a product support project office and establishing IBM’s ...
- 2018 Nov 27
Albany, NY
... Complete Avaya telephone reports on a daily, weekly and monthly basis and complete correspondence reports for management distribution and research purposes. Create meeting agenda’s and take minutes for monthly department staff meetings as well as ...
- 2018 Mar 16
Schenectady, NY
... The following applications were used on a daily basis: Avaya telephones, Facets, Macess, MaxMC, Telemagic, the internet, the intranet, Outlook and Windows XP. Caremark, Inc. – Albany, NY 2006 – 2007 Customer Service Representative – served as ...
- 2017 Jan 31
Ballston Lake, NY, 12019
... M ajor customers include but not limited to, Avaya, Ciena, Ericsson, Emerson, Centurylink, W indstream and Genband. Aspen Group T rainer 04/2010 – 06/2012 Assigned to Verizon Communications to t rain their COEI team to decommission the Nortel D MS ...
- 2012 Oct 15
Schenectady, NY
... • Administration of: - Active Directory/Domain Management in Windows Server 2008 R2 - Microsoft Exchange Server - Kaspersky Anti-Virus - Barracuda Internet Filter - Ihammer Email Filter - Avaya Phone System’s - MagicInfo TV console - Micros 9700 ...
- 2011 Jun 01
Albany, NY, 12208
... Maintains the Avaya PABX Definity G3Si and Teltrac Call Accounting Systems . Review and monitor the telecommunications expenditures, ensuring charges are within contract and rebates are included when SLAs were not met . Take on the ownership of the ...
- 2010 Aug 02