KEVIN RAMIREZ
Mobile 518-***-****
Home 518-***-****
Email *****.******@*****.***
Profile
A highly accomplished, dedicated and disciplined engineering professional
with 10+ years of experience seeking to contribute to and grow with a
dynamic, progressive, and innovative organization. Recognized as a team
player and a performer, consistently completing assignments on time and
under budget. A troubleshooter able to effectively and efficiently resolve
issues, meet and achieve challenging goals and objectives. Direct and
decisive leader with and hands on management style. Results oriented
individual with an exemplary track record of success in implementing and
managing top-notch network solutions
Experience
Technology Specialist, New Covenant Charter School Albany, NY
6/2007 - 6/30/2010
(With Managerial Responsibilities)
Systems Engineer, MTM Technologies Albany, NY
3/2007 - 6/2007
(Consultant at New Covenant Charter School)
Full-time
Installation and support of the schools' systems including:
. Cisco Firewalls, Routers and Switches (ASA 5510, 2851/2621/2610,
4510/4006/3560)
. Antivirus & Content Filtering Perimeter Defense appliances (GateDefender
Performa 9100)
. Windows 2003 & 2008 Servers (HP Proliant DL360 G4//G4P/G5)
. Windows 2000 & XP Workstations & Laptops
. Apple Mac OS X Server (XServe) and Open Directory Management
. Apple iMac & Macbook Workstations
. Cisco Wireless deployment, security (WPA, AES, 802.1x), and
troubleshooting (Cisco WLAN 4400 Controller, 19 Cisco Lightweight Access
Points)
. Cisco VoIP phone systems implementation and administration (Call Manager
Express, Cisco Unity Express, IP Phones 7975G, 7965G, 7945G, 7911G,
7906G, 7921G, 7937G)
. Scripting, Active Directory Management, DNS, DHCP and automation through
Global Policies
. Microsoft Exchange Email Server 2003/2007, Web/IIS & Outlook Clients
Configuration
. Email Spam prevention and software management
. Microsoft Office 2003/2007 Desktop Products and Apple iWork Applications
. School Student Information Systems (SASI) and PowerSchool
. Remote Management and Support (VNC/DameWare/Remote Desktop/VPN)
. Centrally Managed Anti-Virus Software (Panda Business Secure)
. Standalone and Networked Printers & Peripheral devices
. Symantec Backup Exec 12.5, Acronis True Image
. Virtualization (VMware Fusion and Parallels Desktop 4.0)
. Uninterruptible Power Supplies and their monitoring
. Remote support of above infrastructure
General duties would include:
. Resolution of problems relating to Networks, Mac & PC hardware/software,
Servers and IP Phones
. Achieving targets set for the implementation of projects
. Interaction and coordination with 3rd party suppliers, service providers
and technical support groups if necessary
. Creating and maintaining detailed inventories of all technology in the
school
. Providing courteous & effective support services while in compliance with
agreed upon standards and procedures
. Timely achievement of outlined long term objectives without neglecting
daily duties and immediate problems
Network Specialist, Accenture, Inc. Makati City, Philippines
2/2003 - 8/2006
(With Supervisory Role)
Full-time
. Responsible for Supporting the Network Infrastructure/Datacenters
. Performs network hardware installation specifically Cisco Routers,
Catalyst Switches, PIX Firewalls, IDS, CSS Load Balancers, etc.
(2621/3600, 4006, 3550/2950, 515/525, 4235, CSS-11151)
. Maintains the Virtual LAN, LAN, WAN and Virtual Private Network (VPN Site-
to-Site/Client)
. Performs network design, implementation, configuration and administration
. Responsibilities include network services server configuration and
administration
. Orientate and train all new network resources in the network
administration, installation, and configuration
. Responsible for network monitoring and management
. Manage and Administer Cisco Intrusion Detection Systems and Cisco PIX
Firewalls
. Creates and own the security management through implementation of tools,
access control list (ACLs), technical procedures and education of users
with stringent policies and procedures and support security audits
. Responsible for the installation and configuration of VPN clients (NORTEL
Contivity and CISCO Easy VPN Clients)
. Implementation, administration and testing of disaster recovery facility,
especially the network aspects
. Finalize account management tools and procedures for phone access codes
(personal vs. business phone calls per user)
. Maintains the Avaya PABX Definity G3Si and Teltrac Call Accounting
Systems
. Review and monitor the telecommunications expenditures, ensuring charges
are within contract and rebates are included when SLAs were not met
. Take on the ownership of the service provider/carrier relationships
. Monitors servers hardware status and backups
. Perform all hardware installations, configuration and maintenance of
servers
. Validate performance standards and monitor (e.g., response times) the
network
. Maintains the CiscoWorks2000 Server to manage Cisco networks and devices
. Responsible for integrating new technologies to the network
. Manages and maintains the Disaster Recovery Network Infrastructure on a
regular basis, conducts Business Continuity Planning (BCP) semi-annually
. Performs systems administration of production servers running Microsoft
Windows 2000/2003 Advanced Server ADS, DNS, DHCP, Internet Acceleration
Server 2000 (ISA) Norton Antivirus Server (NAV)
. Performs Network Troubleshooting using Network Sniffers and Test
Equipment
Senior Network Administrator, Cemex Inc. Makati City, Philippines
2/2001 - 2/2003
(Outsourced Job by SMIT, Corp.)
Full-time Contract
. Responsible for supporting both LAN & WAN of the whole Cemex Asia Network
Infrastructure and Datacenters/Network Operations Center in a 24x7
environment
. Provide technical analysis, design, implementation, and support of
systems and services on the Cemex Asia backbone network and for branches
that connect to it.
. Responsible for performing network installation and configuration of
Routers such as the Cisco 3662, 3640, MC3810, 2610, 2650 and 2500 Routers
. Responsible for performing network installation and configuration of
Cisco Catalyst 4006, 4003, 3524, 2924 and 1900 Switches
. Responsible in implementing the Packet Telephony VoIP in the entire
network
. Performs software and hardware installation and configuration upgrades
for Cisco Routers and Switches
. Responsible in monitoring the entire Cemex Asia network backbone which
includes WAN leased lines, LANs and Servers connectivity using monitoring
tools
. Responsible for the network installation/configuration and implementation
Cisco Aironet 350 Wireless Access points LAN (802.11b), Aironet 350 WLAN
Adapters in the entire network as well as administration.
. Responsible for performing network installation and configuration of
Cisco VPN 3030 Concentrator.
. Responsible for the Network Administration of RAS dial-up Accounts for
Mobile Users using the CiscoSecure EasyACS/ TACACS+/RADIUS and Cisco VPN
Concentrator.
. Performs administration of Public key Infrastructure for VPN clients
under Windows 2000 Server.
. Performs administration and maintenance of ALCATEL PABX Circuit Switch
Telephone System
. Performs network administration of DHCP Server, DNS Server, Cache Flow
and ISA Proxy Server, Firewall, Windows NT Server and Windows 2000Active
Directory Server
. Provides support to the Datacenter & Branch Operations by analyzing,
diagnosing, and resolving complex connectivity problems
. Evaluate new technologies, as required, to provide a more reliable, cost
effective Local/Wide Area Network
. Responsible in coordinating with vendors and carriers providing
services/support to the Network
. Responsible for maintaining & supporting the Video Conferencing equipment
that are used by the CEO, legal and top executives of the company
specifically the Picturetel Video Conference using ISDN lines and provided
helpdesk support as well.
. Performs system installation and configuration of Microsoft Windows 2000
Professional, Windows XP Professional Operating Systems
. Performs system installation and configuration of Microsoft Windows NT
Workstation Operating System
. Responsible for maintaining the Structured Cabling of Patch Panels for
Telephony, LAN and WAN
. Maintains the network configuration and parameters through HP Open View,
Escalate Incidences and Problems to other domains/ Countries/ Sites
. Performs administration and maintenance of Voicemail System (Call X-
press) and PABX Call Accounting (TelTrac-G)
Network Engineer, Advance Microsystems Corp. Pasig City, Philippines
9/2000 - 2/2001
Contract
. Responsible for network design, planning and implementation for both LAN
and WAN
. Responsible for network integration support for the company
. Responsible for performing network installation and configuration of
Voice over IP solutions such as the Ericsson Webswitch 2000 Gateway for
enterprise networks
. Responsible for performing network set-up and configuration of Circuit-
switched telephone from Ericsson such as the Webswitch 2000 iPBX
. Performs software and hardware installation and configuration upgrades
for Webswitch 2000
. Responsible for performing network set-up and configuration of Routers
such as the Ericsson ASX-430 Colorado
. Performs system installation and administration of Windows 95/98
workstations and Windows NT server 4.0
. Performs installation and administration of Proxy server and Windows NT
server for internet applications
. Responsible for performing network installation and configuration of
Video over IP intended for group Video Conferencing such as the VCON
Falcon IP set-top appliance
. Performs installation and configuration of nx64 Kbps V E1 Modems such as
the RAD ASM-31 and ASM-40
. Installation and configuration of various inter-networking products such
as LAN /NIC cards,
. Hubs/ Switches, V.90Modems, network printer, scanners and the like
. Responsible in coordinating with clients in planning, installing and
maintaining their networks
. Handles network maintenance, performs network monitoring and utilization
of clients for pro-active activities
. Involved in the activity in complying with Request for Proposal (RFP)
. Provides technical support to the Sales Engineers/Executives of the
company
. Performs technical product presentations, demonstration and testing to
customers
Technical Support Engineer, Futaba Corporation Laguna, Philippines
10/1998 - 4/2000
Full-time
. Responsible for setting process specifications and process improvements
for the manufacture of Vacuum Fluorescent Displays (VFD) used for audio
and video components, car meter panels, registers, microwave oven meters,
etc.
. Monitors production yields and defect rates through statistical process
control (SPC)
. Responsible for performing product development through testing and
analysis
. Recommends and Implements technical standards for used in the production
processes
. Performs investigation and inspection of production processes which
involves man, machines and materials
. Presents technical reports in technical meetings with the production
supervisors and Japanese heads
. Conducts the technical meeting in the absence of the one legally
responsible
. Performs quarterly/annually quality system audit to verify and confirm if
the ISO 9002 Standards are maintained
. Member of the QS 9000 quality system documentation team
. Company's representative in a quality business meeting held at SONY Video
Malaysia (customer) and FUTABA Singapore (affiliate)
Education
Bachelor of Science in Electronics and Communications Engineering, 1997
University of Santo Tomas, Manila Philippines
Licensed Electronics and Communications Engineer, 1997
Professional PRC Licensed
No. 15968
Referrals and Recommendations
Available upon request
"The world is full of fascinating problems waiting to be solved"