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Project Manager Sales

Albany, New York, United States
November 27, 2018

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** **** ***** **. • BLOOMINGBURG, NY *****

PHONE HOME 845-***-**** CELL 845-***-**** • E-MAIL



A career oriented individual seeking employment with a progressively minded organization. I want to grow my skills and talents as I grow the financial well being of the company for which I work. With a single minded focus on customer satisfaction, I am an out of the box thinker always working on innovative solutions to complex problems.


I specialize in providing project management and technical expertise in support of complex technology implementations resulting in high client satisfaction and excellent profitability. One of Mr. Swanson’s recent projects consisted of establishing a project office of five people and a field force of fifteen technicians to support the installation and on-site support of a custom application in complex, heterogeneous, networked environments, for over 500 client sites in the United States and Europe. I successfully put the required team in place, developed technical scripts, education options and the required processes to support the call management and dispatching of the field resources.

My experience is centered on providing high client satisfaction and delivery excellence in very demanding situations and industries such as banking, brokerage, Insurance, entertainment, government, law enforcement, and retail.

In 1998 I joined Global Services as a I/T Specialist and Project Manager and has been providing ongoing project management and technical support for major International Banks. Supporting Unix and Intel based Trading systems, as well as leading a team through the consolidation of the Banks Data Center. After 9/11 I managed the re-establishment of two Japanese based Banks whose Data Centers where lost. In 2003-2004 I led the deployment of a new hardware and software platform to 108 branches of a major NY-NJ Bank, along with their back office operations. Most recently I was involved in the implementation of an IP Telephony solution to a large international company.

As a Project Managing Consultant I have acquired additional experience including:

Implemented a VoIP Solution for a Major Casino’s Corporate Headquarters in Las Vegas and a Large Insurance company in Boston featuring Cisco Solutions.

Implemented a VoIP and Call Center Solution featuring Avaya equipment for a State Credit Union.

Deployment of a new Hardware and Software Platform for a Major NY-NJ Bank.

Designing and leading a product support project office and establishing IBM’s field force to support a NYC based Publishing Co. software product. Installation environments included are NT, Novell, and Apple networks in school systems nationwide.


NYC Urban Park Ranger NYC Dept. of Parks and Rec.

05/1983 – 09/1984

Technical Project Manager IBM

06/17/1985 – 12/08/2008

Project Consultant Sears Holding Corp.

01/01/2009 – 07/01/2010

Account Executive - Healthcare Time Warner Cable

07/01 /2010 – 12/12/2016

Water Quality Specialist Culligan – Water Co.

03/01/2017 - Present


9/4/1976-6/21/1980 Scarsdale High School

9/2/1980-5/16/1984 Plattsburgh State University

■ High School Diploma

■ Bachelors of Arts in History


Project Management Professional


Project Management Institute


Volunteer Fire Department Member for 30 years.

Scout Leader for the Boy Scouts of America


Eagle Scout

IBM Means Service

Several Recognition Awards

Time Warner Sales Recognition - Triple Play Sales Leader

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