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Executive Assistant Staff

Harare, Zimbabwe
April 16, 2020

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Pedzisai Mugari


Accomplished professional with extensive experience in Administration, Human Resources, Finance, coordination and operations management for humanitarian and emergency response programs in Zimbabwe

Successful tenure with United Nations High Commissioner For Refugees (UNHCR ) and World Health Organization

In depth expertise in accounts, finance, budgeting, administering funds and ensuring all deliverables are met

Proficient in HR and Personnel management, coordinating training and capacity-building activities for employees

Excellent written and oral communication skills, proficient in computer operations, drafting, writing reports, correspondence, memoranda and managing performance of staff as well as managing company resources.

Possess excellent people management and leadership skills, a motivational management style, with an ability to manage cross cultural and multi-functional teams, with a record of being able to deliver positive results

Professional Experience

United Nations High Commissioner for Refugees (UNHCR, Harare Zimbabwe) - February 2002 – December 2019

Admin / Finance Associate

Reported to Admin/Finance Officer

Administered offices at Harare and Bulawayo and Camp Office

Managed a budget of US$ 5,000,000 and 30 staff members

UNCHR program is assisting over 15,000 refugees from DRC, Rwanda, Somalia, Liberia, Great Lakes

Monitored and evaluated reports on the use of given funds

Administered payments and receipts of funds from Harare office

Responsible for administration, operations support, finance and HR for all locations

Contributed to the process of determining administrative budget

Ensured financial rules and regulations, policies and procedures were adhered

Ensured certified disbursements were in accordance with the administrative budget

Participated in the physical verification of property, plant and equipment

Approved payments, including corporate/company and project disbursements/ payments to suppliers

Managed staff as well as HR, Personnel and staff welfare activities

Participated in the recruitment and appointment process

Updated personnel records, calculations and payment of salaries, medical reimbursements

Coordinated training and capacity-building activities for staff

Managed fleet - vehicles, drivers, mileage books, fuel procurement

Assisted staff online trainings, security courses, financial matters

Ensured internal controls are in line with UNHCR rules and regulations

Software: MSRP, MIP, UN Training packages, Atlas- Microsoft

World Health Organization, Harare, Zimbabwe Jul 1998 to Jan 2002

Personnel Administrator

Reviewed projects – HIV/AIDS/MALARIA/POLIO/STD/new diseases

Handled availability of funds, request for more funding, managed staff requirements, rental payments, travel arrangements, travel allowances

Briefed WHO and Doctors (new Employees to Zimbabwe ) as well as drafting contracts on their employment / agreements for their term in Zimbabwe

Established and maintained links with 17 African Countries on various diseases funding projects

Managed budgeting for staff salaries, conducted various workshops / training for Implementing Partners,

Recruitment and training of staff and facilitating yearly code of conduct trainings

Project monitoring and finance documentation, coordinated with Finance Unit on payments for various projects

Preparation of departmental budgets, salaries and monthly cash requests

Trained staff and new Regional Staff deployed to Zimbabwe

Promoted and provided support to various offices on contract renewals and administration

Scanlen and Holderness Legal Practitioners

Debt Collection/Litigation Assistant

Handled Debt Collection and Litigation Section/assisted in drafting letters of demand for defaulting suppliers

Managed legal documents for litigation, preparation of summons, affidavits

National Social Security Authority

Private Assistant/Executive Assistant to the Director of Occupational Health/Safety and workers' compensation

Computer Proficiency

MS Access / Word, PowerPoint

Various computer packages in Human Resources Management / Medical Aid enrolment, reimbursements of medicals and travel allowances, finance packages, People soft,MSRP, MIP, UN Training packages, Atlas- Microsoft

Education & Training

Currently pursuing MBA from University of South Africa

Graduate Higher Diploma in General Management

(Institute of Administration and Commerce of Southern Africa – I.A.C – South Africa)

Graduate Diploma in Business Administration, Graduate Diploma in General Management, Graduate Diploma in Human Resources /Marketing Management


Facilitation Learning Programme – Zagreb, Croatia

Administration and Finance – South Africa/Kenya

Human Resources Management – Hungary, Budapest

UN Security Focal Point – Security Management - Sweden

Emergencies / Refugees operations - Norway

Various trainings and briefings – South Africa/Kenya

Security / UN security courses / workshop – Ghana


Social, HR, management, organizational development, finance, admin, operations, travel, coordination


Cell: +263-**-*-***-***


Monitored USD 5,000,000 disbursed to Government, World Vision, all other implementing partners to assist UNHCR in implementing projects for education, sanitation, building of houses, boreholes to assist the 15000 refugees


Recruited over 50 staff for UNHCR, UNFPA, UNESCO, UNDP, UNICEF

Implemented segregation of duties, delegation of authority for staff

Set up systems for budgeting for removing unnecessary unplanned or unbudgeted purchases

Streamlined reconciliations to safeguard our bank balances

Coordinated training and capacity-building activities for staff, set up an annual Training calendar for monitoring local and overseas training and development courses

Saved costs on rectifying the IT system problem for report generation by involving the system designers

Received Certificate of “ Long Service and Appreciation”

Joined UNHCR in 01/02/2002 as Admin/Finance Assistant and was Promoted to Admin/Finance Associate in 2006

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